Norm Reeves Honda Superstore Cerritos

Efficient , caring people, good service, nice customer service , I can go to the Mall and look around while my vehicle gets service service , I can go to the Mall and look around while my vehicle gets service More

I’ve been a customer for 4 years now, overall I have a decent experience with Honda. Neal has been by far the worst sales person I’ve dealt with. He wasted my time on two separate occasions. The last time decent experience with Honda. Neal has been by far the worst sales person I’ve dealt with. He wasted my time on two separate occasions. The last time was when I left in an Uber just to come back to be told lies. I’ll never go through him again! More

Awesome good salesperson passed you can't wait long and friendly staff and nice place.. friendly staff and nice place.. More

Albert Rosales, what a phenomenal salesperson! We had asked 3 different salespeople about a black Honda Civic EX 2022. We got different answers from each person: salesperson 1 - what you see th We had asked 3 different salespeople about a black Honda Civic EX 2022. We got different answers from each person: salesperson 1 - what you see there is what we have on the lot for Civic 2022s, salesperson 2 - looking at a list, hmmm....we don't have one, salesperson 3 - you saw it online? were there any pictures of the car? it said coming soon right? that means the car is still in service. The service people don't work today and tomorrow so, the earliest the car will be available is on Tuesday. So, we were on our way back to our car to go to a different dealership when we encountered Albert. He asked if he could help us find anything and I gave it one last shot and inquired about a black Honda Civic EX 2022. He looked it up really quick on his phone app and said Yes! They have one on the lot! That was the first time any of the salespeople we talked to had affirmed that Norm Reeves had one. He immediately went to grab the key fob but couldn't locate the car on the lot. He was determined to find the car for us and finally located the car at the back of the lot. We test drove it really quick, had a look at the condition of the car and was happy with it. Told Albert we want the car and he started everything rolling right away. Albert was quick and efficient. His determination and drive to procure for the customers what they wanted is exceptional! His professional service is very much admired by me. I'm very happy that I encountered Albert that day. He's the type of salesperson that I want to work with and work for me. I had a magnificent experience with Albert and highly, highly recommend his services if anybody is looking for a car(s) at Norm Reeves Honda Superstore. More

Service is always excellent and fast. Always a wonderful experience here. When my service is due they always greet me with a smile and take care of me quickly. Always a wonderful experience here. When my service is due they always greet me with a smile and take care of me quickly. More

The sales person Daniel was very nice and helpful with the whole buying experience and the supervisors and manager tried to do the best they could to make sure I get a deal I was comfortable with. the whole buying experience and the supervisors and manager tried to do the best they could to make sure I get a deal I was comfortable with. More

Christy was amazing and on point. She provided me so many options and gave me the best deal possible, very straight to the point and reasonable. We ended up leasing two new vehicles, She provided me so many options and gave me the best deal possible, very straight to the point and reasonable. We ended up leasing two new vehicles, one for my son one for me. This dealership surely has the best and biggest selection. We are so grateful for Christy for taking the time with us and being patient with us while we were making on decisions on which car to choose. I have leased another car through Christy back in 2022 and this is why I came back to her again. Thank you Christy for helping our family. 😊 More

Christy was very helpful with our vehicle purchase. Interactions with her were very pleasant! She even went above and beyond by following up with us to ensure our new vehicle had no problems at all. I Interactions with her were very pleasant! She even went above and beyond by following up with us to ensure our new vehicle had no problems at all. I look forward to working with Christy again and highly recommend her! More

I want to thank Trevor he was really helpful thank you for your service in Cerritos. for your service in Cerritos. More

Norm Ree es is well run with friendly, knowledgeable employees. The facility is clean and attractive. employees. The facility is clean and attractive. More