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Norm Reeves Honda Superstore Cerritos

Cerritos, CA

4.5
10,344 Reviews
#1 Retail Dealer in California. Thanks to the support of our loyal Cerritos, Buena Park, and Long Beach, California, customers and the hard work of our dedicated staff, we’ve consistently achieved one of the most coveted honors. We thank you for helping us be an 11x Honda President's Award Winner.
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18500 Studebaker Road

Cerritos, CA

90703

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Showing 10,345 reviews

September 07, 2024

My experience purchasing my vehicle here was top tier. This is my second time leasing my vehicle from Norm Reeves Honda Cerritos, and both of my experiences were excellent. This time I had the pleasure of More

by cgarnett88
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Reza Asnashari
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shawn Shahnawaz
Sep 09, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for your 5-star rating! We're thrilled you had a great experience. Don't hesitate to visit us again or reach out if you need anything!

September 07, 2024

Jojo us the best of the agents helped me a lot and great experience I have with him as an agent. More

by yoselynorozco2728
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jojo Bayas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2024 -

Norm Reeves Honda Superstore Cerritos responded

We truly appreciate your 5-star review! We're here for you anytime, so feel free to stop by or contact us with any questions.

September 07, 2024

Good services with the service advisor appreciate the hard work she provided in the service thank you More

by c_17281
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
Sep 09, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for the glowing 5-star rating! We're glad we could assist you. Please don't hesitate to reach out or visit us again!

September 07, 2024

Cerritos Honda is an excellent place to buy a car. The service is excellent and the staff is outstanding. The agent I worked with was very knowledgeable and very helpful. That’s why I a returning cust More

by masuyama5@yahoo.com
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kim Lujan
Sep 09, 2024 -

Norm Reeves Honda Superstore Cerritos responded

We're so happy to see your 5-star review! If you need anything in the future, we're just a call or visit away.

September 07, 2024

I had a great service. My car was done on time and satisfied my needs. More

by thuongtran78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trevor Rodriguez
Sep 09, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for your kind 5-star review! We look forward to helping you again soon, whether it's for a new car or a service.

September 07, 2024

They were okay but we paid for Maintenance in advance and they still haven’t reimbursed us for the charge for differential fluids. I talked to Robert V and he was supposed to take care of it. Also, personn More

by March384
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No one
Sep 09, 2024 -

Norm Reeves Honda Superstore Cerritos responded

We appreciate your feedback and would like to talk more about your recent visit with us. Please contact us at your earliest convenience. Thank you. Kevin Harris | Customer Relations Manager | 562-345-9100 | kevin.harris@normreeves.com

Sep 18, 2024 -

March384 responded

Hello Kevin, I am still waiting for a response. I called yesterday and no return call. I pulled out my contract and I guess I’ll have to make a trip to the dealership to get results. You may call me at 714)232-9034. Jan Wyman

September 07, 2024

It’s a good experience to buy a new car in USA, Special thanks to Shawn who helped me to buy a good brand new car. One more guy name Albert. Thank you for helping in documentation More

by deepakmrhunk
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawn Shahnawaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Albert Rosales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for your kind review! We're always here to help, so please reach out anytime you need assistance.

September 06, 2024

Honda Norms are the best dealership I have deal with. They never give me a hard ever every time I get my car serviced. The staff are very friendly and professional. The best of all they always give you a More

by bongalfonsio31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr Joeph Vargas (service department)
Sep 09, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Your 5-star review is greatly appreciated! We're always here to assist you with anything you need. Visit us anytime!

September 06, 2024

Great service with my sales person but I did notice a lot of hostility among the salespeople. I noticed a couple of situations where a salesperson yelled towards another salesperson. This made me very uncomf More

by lorena.r157
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hossain Ahmed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2024 -

Norm Reeves Honda Superstore Cerritos responded

We're concerned to read your feedback and would like to learn more about your recent visit. At your earliest convenience, please contact us so that we can discuss your experience further. Thank you. Kevin Harris | Customer Relations Manager | 562-345-9100 | kevin.harris@normreeves.com

September 06, 2024

Trevor Rodríguez was very friendly and communicative about the work and progress of my car. Excellent service. I will be going back again. More

by Mcast
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trevor Rodríguez
Sep 09, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thanks so much for the 5 stars! We’re happy to know you had a positive experience. Please come back anytime!

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