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Norm Reeves Honda Superstore Cerritos
Cerritos, CA
10,346 Reviews
#1 Retail Dealer in California. Thanks to the support of our loyal Cerritos, Buena Park, and Long Beach, California, customers and the hard work of our dedicated staff, we’ve consistently achieved one of the most coveted honors. We thank you for helping us be an 11x Honda President's Award Winner.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday 8:30 AM - 9:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 10,346 reviews
September 05, 2024
I received great quality service there, from the time I bought my car from the dealer to the maintenance department. bought my car from the dealer to the maintenance department. More
by shava.young
Verified Customer
September 05, 2024
The oil change was great and my representative was very responsive. However, the mechanic failed to properly re-install the engine splash shield for my 2019 Honda Civic. It fell out a couple days after the responsive. However, the mechanic failed to properly re-install the engine splash shield for my 2019 Honda Civic. It fell out a couple days after the oil change. More
by achalf20226
Employees Worked With
Thanh Sabatier
September 05, 2024
Darrell did an excellent job helping me pick a car. He was very thorough and supportive and went through everything in detail . I was very pleased, I felt like I could trust him when he explained every He was very thorough and supportive and went through everything in detail . I was very pleased, I felt like I could trust him when he explained everything to me. I would recommend my family and friends come to him if they ever wanted to purchase a new car. More
by shava.young
September 05, 2024
she's very helpful and very assisted to her client. she teach clearly to understand what we need to show she teach clearly to understand what we need to show More
by kayesiree21
Employees Worked With
September 04, 2024
Thanh was very helpful and professional with me. He helped me out in a swift manner and was courteous when the time came to pick up my vehicle. I hope to make appointments with him in the future! He helped me out in a swift manner and was courteous when the time came to pick up my vehicle. I hope to make appointments with him in the future! More
by andreszuniga511
Employees Worked With
Thanh Sabatier
September 04, 2024
Mr R Gonzalez was a wonderful service advisor. He explained everything to me and got me in and out quickly. I continue to be loyal NRH customer since 2014. Thank you He explained everything to me and got me in and out quickly. I continue to be loyal NRH customer since 2014. Thank you More
by ms.annetttemm
Employees Worked With
R Gonzalez
September 04, 2024
I'm in for a safety recall, with an appointment. I felt no importance due to it's no charge; no chargeable service maintenance. With this in mind, this time I didn't got a text that the car recall I felt no importance due to it's no charge; no chargeable service maintenance. With this in mind, this time I didn't got a text that the car recall update is done. An apology would be acceptable; lying is Absolutely Unprofessional.! More
by aris.aria11144
Employees Worked With
Jonathan Romero
September 04, 2024
Pedro was extremely helpful in our search for the perfect car for our needs. He was knowledgeable, patient, and supportive. He answered all our questions and enthusiastically demonstrated anything about th car for our needs. He was knowledgeable, patient, and supportive. He answered all our questions and enthusiastically demonstrated anything about the car’s features that we were unfamiliar with. More
by AMPM1
September 04, 2024
We had the most amazing experience at Norm Reeves Honda Superstore! The staff were amazing! Mazen, and Samantha were exceptional and really knew there stuff! You can never go wrong with a Honda but the st Superstore! The staff were amazing! Mazen, and Samantha were exceptional and really knew there stuff! You can never go wrong with a Honda but the staff made it easy. Thank you for your help and great customer service. More
by hobbes212001
