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Norm Reeves Honda Superstore Cerritos

Cerritos, CA

Overview
Employees
Reviews
Vehicles
4.5
10,196 Reviews
#1 Volume Honda Dealership on the Planet as per American Honda New Vehicle Sales 2011-2012-2013-2014-2015-2016-2017-2018-2019-2020-2021-2022
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18500 Studebaker Road

Cerritos, CA

90703

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Showing 10,197 reviews

August 17, 2024

The are able to get you an appointment when you need it and are able to answer all your questions More

by ema0125
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leo
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Aug 19, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thanks for sharing your review! We're glad you enjoyed your visit and can't wait to see you again.

August 17, 2024

Keep up the good quality of service Bryan Salas and all staff of Cerritos Norms Reeves! More

by yhetbasilio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Salas
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Aug 19, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Your 5-star review made our day! Thank you for your support, and we hope to assist you again in the future.

August 17, 2024

Great customer service good work will be back for more future services have great service writers More

by zeke_mota594
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jojo Bayas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Julie
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Aug 19, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for sharing your review! We're thrilled to hear that our team offered you such great customer service. If there is anything else you need, let us know!

August 17, 2024

Bad customer service never replace my fog light and don’t return call shame you More

by martin1953chevy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Kevin Harris
1.0
This rating includes all reviews, with more weight given to recent reviews.
Stanley Han
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 19, 2024 -

Norm Reeves Honda Superstore Cerritos responded

We understand that your time is valuable, and we are saddened to see you did not receive the excellent service we strive for. Please reach out to us at your earliest convenience so that we may discuss your recent visit further. Thank you. Kevin Harris | Customer Relations Manager | 562-345-9100 | kevin.harris@normreeves.com

August 16, 2024

Great service very professional and kept me posted the entire time. My car was done quickly More

by jovanballesteros0117
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trevor
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Aug 16, 2024 -

Norm Reeves Honda Superstore Cerritos responded

We’re so happy to see your 5-star rating! It means a lot to us. Please visit us again whenever you need assistance.

August 16, 2024

Service rep was great and kept me informed of what was going on with my car. More

by Enforcer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Vargas Service area
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Aug 16, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for the positive feedback! We're always here to provide the best service, so feel free to reach out anytime.

August 16, 2024

The service was done timely and at a reasonable cost. The advisor also let me know what else is needed for my car. More

by jewiked
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember
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Aug 16, 2024 -

Norm Reeves Honda Superstore Cerritos responded

We're thrilled to have earned your 5 stars! Thank you for choosing us. We'd love to see you again soon!

August 16, 2024

It’s nice that they covered everything for free with my insurance, but I don’t really know what they did for my car every time. Every time when my car’s finished, I cannot find my service person and had to More

by Ivy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus Galeana
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 19, 2024 -

Norm Reeves Honda Superstore Cerritos responded

We are glad to hear that our center took great care of your car. We invite you to reach out to us so that we can discuss more details of your recent visit with us as well. Thank you. Kevin Harris | Customer Relations Manager | 562-345-9100 | kevin.harris@normreeves.com

August 16, 2024

Thank you Trevor Rodriguez for assisting me with my vehicle. You made it easy for me and stress free. More

by timeisaluxury01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trevor Rodriguez
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Aug 19, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for the glowing review for Trevor and our service crew! It was a pleasure serving you, and we hope to see you again soon.

August 16, 2024

My Honda fit is the BEST vehicle I EVER HAD the service dept.has done a GREAT JOB keeping up the needs of the fit especially service man Manny Sanchez always on top thing quick answers GREAT SERVICE THAN More

by richardvmadriueqz1177
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ty Trieu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 19, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for your 5-star rating! We're thrilled to hear you had a great experience. We look forward to welcoming you back soon!

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