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Norm Reeves Honda Superstore Cerritos

Cerritos, CA

Overview
Employees
Reviews
Vehicles
4.5
10,303 Reviews
#1 Retail Dealer in California. Thanks to the support of our loyal Cerritos, Buena Park, and Long Beach, California, customers and the hard work of our dedicated staff, we’ve consistently achieved one of the most coveted honors. We thank you for helping us be an 11x Honda President's Award Winner.
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18500 Studebaker Road

Cerritos, CA

90703

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Showing 10,303 reviews

May 03, 2025

They don't deliver what you ask for. . and you leave messages and no one calls you back. More

by neevamo1
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Brian Ortiz and another guy last name Ortiz and Christina Ortega
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May 05, 2025 -

Norm Reeves Honda Superstore Cerritos responded

I’m sorry we missed your call. Your feedback is important, and we’d like to make things right. Please reach out to me so I may assist you. We appreciate the chance to earn back your trust. Kevin Harris | Customer Relations Manager | 562-345-9100 | kevin.harris@normreeves.com

May 03, 2025

Helpful and very quick to respond Got here on time to help us when wr More

by esmi_armada
Recommend Dealer
Yes
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May 05, 2025 -

Norm Reeves Honda Superstore Cerritos responded

We're pleased by your perfect rating! That's what we strive for. If you need anything at all, don't hesitate to contact our team. We're happy to assist you or answer questions.

May 03, 2025

Worst service I got from Honda Cerritos , after oil change oil coming from dog nut More

by BIPLOB
Service Communication
Recommend Dealer
No
Employees Worked With
Service
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May 05, 2025 -

Norm Reeves Honda Superstore Cerritos responded

I’m sorry to hear you’re seeing an oil leak after your recent service. We take this seriously and would like to make things right. Please reach out to me so that I can help. Thank you for letting us address this for you. Kevin Harris | Customer Relations Manager | 562-345-9100 | kevin.harris@normreeves.com

May 03, 2025

Helpful and very quick to respond Got here on time to help us when wr More

by esmi_armada
Recommend Dealer
Yes
Report | Print
May 05, 2025 -

Norm Reeves Honda Superstore Cerritos responded

We're pleased by your perfect rating! That's what we strive for. If you need anything at all, don't hesitate to contact our team. We're happy to assist you or answer questions.

May 03, 2025

Helpful and very quick to respond Got here on time to help us when wr More

by esmi_armada
Recommend Dealer
Yes
Report | Print
May 05, 2025 -

Norm Reeves Honda Superstore Cerritos responded

We're pleased by your perfect rating! That's what we strive for. If you need anything at all, don't hesitate to contact our team. We're happy to assist you or answer questions.

May 03, 2025

Quick to respond and helpful Was on Time to meet us at the dealer B More

by esmi_armada
Recommend Dealer
Yes
Report | Print
May 05, 2025 -

Norm Reeves Honda Superstore Cerritos responded

We're pleased by your perfect rating! That's what we strive for. If you need anything at all, don't hesitate to contact our team. We're happy to assist you or answer questions.

May 03, 2025

Very helpful Was on time to when we were avialable Very quick to reasons tous More

by esmi_armada
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Susanna Yim
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 05, 2025 -

Norm Reeves Honda Superstore Cerritos responded

We're pleased by your perfect rating! That's what we strive for. If you need anything at all, don't hesitate to contact our team. We're happy to assist you or answer questions.

May 03, 2025

He got my car processed through maintenance fast and speedy! He's very kind and efficient More

by nyomanrindu
Recommend Dealer
Yes
Employees Worked With
Jonathan Romero
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May 05, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Jonathan’s speed and kindness are exactly the service standards we strive for. We're glad he got you back on the road so quickly! Thank you so much, and we hope to serve you again someday.

May 03, 2025

Mr. Porter service was outstanding! He was very professional and friendly. Mr. Porter took the time to explain everything to me. My son loves the 2011 Honda Accord! More

by Dena Davis
Recommend Dealer
Yes
Employees Worked With
Michael Porter
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May 05, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Hey, Dena. Michael Porter pours his heart into clear, professional explanations. Thank you for recognizing his efforts! Hearing that your son loves the 2011 Accord means the world to us. If you ever need parts or service, check out our current specials to keep that Accord happy and healthy.

May 02, 2025

Great service! Went browsing wasn’t sure about which model to get and ended up driving home with one. More

by vero080175
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesus Galeana
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 02, 2025 -

Norm Reeves Honda Superstore Cerritos responded

We aim for great service, and your review tells us we nailed it! Thank you so much. Do you know anyone else looking for a ride? We'd love to help them like we helped you!

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