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Norm Reeves Honda Superstore Cerritos

Cerritos, CA

4.5
10,185 Reviews
#1 Volume Honda Dealership on the Planet as per American Honda New Vehicle Sales 2011-2012-2013-2014-2015-2016-2017-2018-2019-2020-2021-2022
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18500 Studebaker Road

Cerritos, CA

90703

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Showing 10,185 reviews

July 09, 2024

Brought car in for oil changes was charged 2000 for oil leaks. Car now runs and sounds like a lawn mower. Brought the car back in and was told everything is fine. I’m nervous every time I’m behind the whe More

by Kicheka
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Trevor in the service department
Jul 09, 2024 -

Norm Reeves Honda Superstore Cerritos responded

We're sorry to hear about your experience and would love to get to the bottom of this. Please reach out to me at your earliest convenience. Kevin Harris | Customer Relations Manager | 562-345-9100 | kevin.harris@normreeves.com.

July 08, 2024

Had a great experience buying our 2024 Odyssey thanks to Christy Nuvali and Ramzi in finance . They took good care of us with open arms and professionalism. I strongly recommend Honda and Christy More

by estatern
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christina Nuval
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for the ringing endorsement! It is our pleasure to provide positive experiences and we're glad yours was so enjoyable.

July 08, 2024

Christy was very kind and understand what we need and she very accommodating even in short notice. She explained everything to us before and after we bought the car. I will highly recommend Christy to anyone More

by jayantonio600
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christina Nuval
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2024 -

Norm Reeves Honda Superstore Cerritos responded

What an awesome review! It's great to hear you had such a great experience!

July 06, 2024

I had an amazing auto buying experience with Susanna Yim, at Norm Reeves Honda, Cerritos! Susanna immediately showed me the exact car I wanted, and worked with me throughout the whole process. She gave me my More

by JohnSaca
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Susanna Yim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you so much for your continued loyalty and this awesome review, John! We are so happy you had such a great experience. We are always here to assist. If you have any questions along the way, we're just a quick call away!

July 04, 2024

She is very kind and sweet. She helped with everything I needed. Every question asked she answered. More

by mmkenya
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christina Nuval
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thanks for the great review!

July 04, 2024

Very pleasant experience definitely would recommend it to others thank you very much they made this much easier More

by hernandopenla
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mazen Abdeh
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2024 -

Norm Reeves Honda Superstore Cerritos responded

We appreciate your business and this awesome review! We hope to assist you again in the near future!

July 04, 2024

Kim was awesome and the rest of the team was very helpful. Definitely going back for our next car. More

by marchenaalexx
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kim Kelly Lujan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2024 -

Norm Reeves Honda Superstore Cerritos responded

We look forward to helping you with your next purchase. Until then, enjoy your new Honda!!

July 03, 2024

Ash was amazing! Made the car shopping process easy. I will definitely be recommending him to friends and family More

by amanda.gutierrez01
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ash Mofrad
Jul 08, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thanks for the ringing endorsement, Amanda! Your feedback is greatly appreciated!

July 02, 2024

Good services, rapid and efficiency. Open on Saturdays, and serving walkings costumers.. Let you know what services will need next. More

by rosaclopezds117
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel from services department.
Jul 03, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thanks for taking the time to write this review! We're always happy to hear about great experiences like yours. Let us know if there is anything else we can do for you!

July 01, 2024

Thank you for your thoughtful and professional service. Thanks a lot. Good shopping, thank you dealer.!! More

by tranthikieunuonglove1984
Recommend Dealer
Yes
Employees Worked With
Ty Trieu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for sharing your review with us! We're always happy to hear when customers have a 5-star experience with us.

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