Norm Reeves Honda Superstore Cerritos

Scheduled maintenance. Appt was easy to schedule with good availability. Checkin was easy with shuttle to mall option. It was very nice and ran often. Check out was easy wi Appt was easy to schedule with good availability. Checkin was easy with shuttle to mall option. It was very nice and ran often. Check out was easy with text info and recommendations. More

Jonathan Romero always provides elite customer service. He went above and beyond to make sure everything was taken care of, was honest, patient, and incredibly helpful throughout the entire process. He mad He went above and beyond to make sure everything was taken care of, was honest, patient, and incredibly helpful throughout the entire process. He made the experience easy, enjoyable, and completely stress-free. The dealership exceeded my expectations, and I couldn’t be happier. Jonathan is a true asset to the dealership, and I always highly recommend asking for him! ????? More

George was great. Professional and amiable. The time it took to get my car back was reasonable and not as long as other times. Professional and amiable. The time it took to get my car back was reasonable and not as long as other times. More

Fast, honest, great service. I always recommend this dealer. Trustworthy, I know I can trust them with my vehicle's maintenance. I always recommend this dealer. Trustworthy, I know I can trust them with my vehicle's maintenance. More

Everyone were so helpful and Ahamed was very kind and patient with us, the manager was so helpful and very understanding patient with us, the manager was so helpful and very understanding More

I was really pleased with the assistance and speedy service. Very knowledgeable staff and helpful. service. Very knowledgeable staff and helpful. More

Christy was absolutely amazing! She was professional, kind, honest and provided all the information we needed without any games or pressure like I experienced with other dealerships She was professional, kind, honest and provided all the information we needed without any games or pressure like I experienced with other dealerships. She is truly an asset to the dealership. I actually chose to drive four hours instead of two because I wanted Christy to have my business. That's how impressed I was with her outstanding customer service. Even my daughter said she loved Christy and she rarely says that about anyone. Christy, was so friendly, helpful, knowledgeable, and always responded to my questions right away. Christy made the entire car-buying experience easy and stress free. God bless you always Christy! More

I was told a few things that later turned out to be false intimation for example: told my insurance won't go up when I got a new vehicle but it did go up, told that leasing was going towards principal of a c intimation for example: told my insurance won't go up when I got a new vehicle but it did go up, told that leasing was going towards principal of a car but it was not More

Both times I went they were very nice and listened to my concerns. Javier gave me a small discount on my services and Robert helped coordinate his team to fix my busted AC. While making sure it was covered concerns. Javier gave me a small discount on my services and Robert helped coordinate his team to fix my busted AC. While making sure it was covered under my Honda extended warranty. More

Christy is the greatest, helped me with an urgent situation flawlessly! Fast and fluid! You can go to her with anything situation flawlessly! Fast and fluid! You can go to her with anything More