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Norm Reeves Honda Superstore Cerritos

Cerritos, CA

Overview
Employees
Reviews
Vehicles
4.5
11,994 Reviews
#1 Retail Dealer in California. Thanks to the support of our loyal Cerritos, Buena Park, and Long Beach, California, customers and the hard work of our dedicated staff, we’ve consistently achieved one of the most coveted honors. We thank you for helping us be an 11x Honda President's Award Winner.
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18500 Studebaker Road

Cerritos, CA

90703

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Showing 11,994 reviews

August 12, 2026

Fine service Thorough check of vehicle, recommendations made to consider. Happy with service. Thank you! More

by dohenderson
Recommend Dealer
Yes
Employees Worked With
Miguel Cabrera
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Aug 12, 2026 -

Norm Reeves Honda Superstore Cerritos responded

Your vehicle got a close look, you got some helpful recommendations, and the visit earned a thumbs-up. That’s a pretty solid service report!

August 12, 2026

All the employees seemed happy to help the customer. Even if I was not dealing with them directly. Phil Byrd is excellent. He was extremely helpful and answered all my questions. Especially regarding t More

by ny2lax58
Recommend Dealer
Yes
Employees Worked With
Edward Wong
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 12, 2026 -

Norm Reeves Honda Superstore Cerritos responded

New automotive technology can come with plenty of questions, and Phil was ready with answers. We appreciate you recognizing his expertise and the welcoming attitude you saw throughout the dealership.

August 11, 2026

Great customer service from Jose and Mazen they both too the time to explain or our options. Very happy with my purchase. More

by jenny.preza
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mazen Abdeh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 12, 2026 -

Norm Reeves Honda Superstore Cerritos responded

Good decisions start with good information. Jose and Mazen took the time to walk you through your choices, and now you get to enjoy the best part: your new vehicle! Congrats, Jenny!

August 11, 2026

Very polite and helpful and explaining and time of work so very happy with the work More

by selectivetouch5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Portales
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 12, 2026 -

Norm Reeves Honda Superstore Cerritos responded

Eddie kept the clock and the communication working in your favor! We appreciate you calling out his helpful explanations and the way he kept you informed about the work.

August 11, 2026

Top Notch service Cerritos Honda provides excellent service and clean dealership and excellent communication skills with technology assistance. More

by Whittier Customer
Recommend Dealer
Yes
Employees Worked With
David George
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Aug 12, 2026 -

Norm Reeves Honda Superstore Cerritos responded

“Top notch” is a pretty great label to earn! We appreciate you recognizing the clean dealership, strong communication, and technology assistance that helped make your visit a good one.

August 11, 2026

My vehicle was finished with the service need at the time estimated. The Service Department also recommended additional work, which was needed. The cost was reasonable. I was also sent a reminder when my veh More

by kamstra345
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier Pena, five stars
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Aug 12, 2026 -

Norm Reeves Honda Superstore Cerritos responded

Javier and the service team helped turn your vehicle’s maintenance list into a finished checklist, while keeping you updated along the way. We believe the little details matter, and it's nice to know they resonated with you.

August 11, 2026

Unlike others I've dealt with in the past (don't know names), Trevor Rodriguez really listens, explains, and understands. As far as I'm concerned, he's the very best Service Provider you have! More

by Patricia Franchina
Recommend Dealer
Yes
Employees Worked With
Trevor Rodriguez
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Aug 12, 2026 -

Norm Reeves Honda Superstore Cerritos responded

"The very best” is quite a title to give a service advisor! We'll let Trevor know he officially has a five-star fan in you, Patricia. Thank you!

August 11, 2026

Fast service and helpful He explained what I need to take care of in my next service for my car to be updated More

by Jeannette Salcedo
Recommend Dealer
Yes
Employees Worked With
Javier Pena
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Aug 12, 2026 -

Norm Reeves Honda Superstore Cerritos responded

Fast service today and a clearer idea of what your car will need next is a pretty good combination. Here’s to staying one step ahead of the maintenance schedule!

August 11, 2026

The process was fast and easy. Just regular nice guys. They made it easy. We felt like we got just what we wanted for the price we wanted and there was no 'sales' feel at all. More

by dnkmerrick
Recommend Dealer
Yes
Employees Worked With
Kash and Jay
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Aug 11, 2026 -

Norm Reeves Honda Superstore Cerritos responded

The right vehicle, the right price, and just the right amount of dealership involvement sounds like a Goldilocks-level result! We appreciate you recognizing Kash and Jay for keeping things easygoing while helping you get exactly what you wanted.

August 10, 2026

I had a great experience with this dealer purchasing my first new car. My saleswoman Lili Mares made the process quick and was very helpful with her explanations of everything. More

by jmua104
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lili Mares
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Aug 11, 2026 -

Norm Reeves Honda Superstore Cerritos responded

Every new car comes with a first chapter, and this sounds like a pretty good one. We appreciate you choosing our dealership for such a memorable purchase and recognizing Lili for making the process easy to follow.

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