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Norm Reeves Honda Superstore Cerritos

Cerritos, CA

4.5
11,683 Reviews
#1 Retail Dealer in California. Thanks to the support of our loyal Cerritos, Buena Park, and Long Beach, California, customers and the hard work of our dedicated staff, we’ve consistently achieved one of the most coveted honors. We thank you for helping us be an 11x Honda President's Award Winner.
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18500 Studebaker Road

Cerritos, CA

90703

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Showing 11,683 reviews

June 11, 2026

Thank you so much for your service for me. Their service was wonderful and fast processing. More

by gidojigi
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lili Mares
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 09, 2026

I want to thank Christina Nuval for helping us get out Brand New 2026 Honda Pilot Black Edition. I appreciate her patience, letting us take our time. Answering all our questions. Highly recommend! More

by Jericson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christina Nuval
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2026 -

Norm Reeves Honda Superstore Cerritos responded

Every great debut needs the right guide backstage. Christina took the time to walk you through every detail, answer every question, and let you move at your own pace until you found the perfect fit. Congratulations on the new Pilot Black Edition, and thank you for the recommendation.

June 09, 2026

Jojo was my first contact at Cerritos Norm Reeves Honda. He has been amazing with my car buying experience. He is so genuine and helpful I will highly recommend him to anyone for an extremely positive exper More

by Alma Brown
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jojo Bayas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Del Campo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2026 -

Norm Reeves Honda Superstore Cerritos responded

Alma, the best players make everyone around them feel comfortable, and that's exactly what Jojo seems to have done. He stayed patient, kept communication clear, and helped guide you through every decision without rushing the process. We'll make sure he sees this well-earned shoutout.

June 08, 2026

My husband and I truly appreciate the outstanding service we received from Christy Nuval. After exploring various options and speaking with multiple sales representatives at other dealerships, we were starti More

by T&R
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christina Nuval
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2026 -

Norm Reeves Honda Superstore Cerritos responded

Christy seems to have stepped into this story at exactly the right moment. Her quick response, steady guidance, and genuine care helped transform a discouraging experience into an exciting one. We're delighted she made the path to your new vehicle feel so much easier.

June 08, 2026

Overall with dealership good, with joseph not that great Joseph was very fast N i had more questions More

by h.erika58
Recommend Dealer
No
Employees Worked With
Joseph vargas
Jun 09, 2026 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for your feedback. We're pleased to hear that your overall experience with the dealership was positive, but we're sorry you left with some concerns. We understand that having questions answered thoroughly is an important part of the process, and your feedback is valuable. Please feel free to reach out using the contact information below so that we can address any lingering questions. Kevin Harris | Customer Relations Manager | 562-345-9100 | kevin.harris@normreeves.com.

June 08, 2026

Joseph is very accommodating and knowledgeable. He always makes his customer feel confident He always finds solution to the issue of the vehicle More

by christy.nrh
Recommend Dealer
Yes
Employees Worked With
Joseph Vargas
Jun 09, 2026 -

Norm Reeves Honda Superstore Cerritos responded

If there were a championship for vehicle knowledge, Joseph would be buzzing in before the question was finished. Knowing the answers is one thing, but knowing how to turn those answers into real solutions for customers is what really sets him apart. We're glad his expertise continues to give you confidence every time you visit.

June 08, 2026

Worst First day he changed lots of parts but didn't solve the sound of my car. After that I returned there for the solution again he replaced another parts . After that the problem solved but the performance More

by shahriaar411
Recommend Dealer
No
Employees Worked With
Omar
Jun 09, 2026 -

Norm Reeves Honda Superstore Cerritos responded

We appreciate you taking the time to leave feedback. Having to return for the same concern can be frustrating, particularly when your vehicle still doesn't feel quite right afterward. Please contact us using the information below, so we can look into this situation for you. Thank you. Kevin Harris | Customer Relations Manager | 562-345-9100 | kevin.harris@normreeves.com.

June 07, 2026

We shopped around at multiple dealerships and found our perfect car at Norm Reeves Honda. We were treated with respect and class by our salesman Kash Varzandeh and the business manager George Habib and wil More

by chrisyoung2006
Recommend Dealer
Yes
Employees Worked With
Kash
Jun 08, 2026 -

Norm Reeves Honda Superstore Cerritos responded

What a wonderful review, thank you! Kash and George were proud to help you find the right vehicle, and hearing that you plan to return as your family grows into future drivers means so much. We'll be ready whenever birthday number sixteen rolls around for children number one through five.

June 07, 2026

I came with my friend to purchase her first car after she got into an accident that totaled her car. This was our 3rd Honda dealership we visited, but we went to countless other dealerships, too. Jojo was AM More

by Alex R.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jojo Bayas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2026 -

Norm Reeves Honda Superstore Cerritos responded

Alex, thank you for such an incredible review! After visits to so many dealerships, it's great to hear that the third Honda stop turned out to be the charm. Jojo's ability to make people feel comfortable while keeping the process honest and enjoyable is something special, and we're thrilled he made such a lasting impression.

June 07, 2026

Francisco exemplifies customer service. He provided efficient personalized, professional, and courteous service! We are a Honda family and this is the third car our family has bought here a More

by diaz1usc
Recommend Dealer
Yes
Employees Worked With
Francisco Garduno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Francisco Garduno
Jun 08, 2026 -

Norm Reeves Honda Superstore Cerritos responded

Three vehicles later, Francisco is putting together quite the highlight reel. Building that kind of trust over multiple purchases doesn't happen by accident, and we're thrilled Brandon helped continue the tradition. We'll make sure both of your customer service superstars see this review.