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Norm Reeves Honda Superstore Cerritos

Cerritos, CA

4.6
12,401 Reviews
#1 Retail Dealer in California. Thanks to the support of our loyal Cerritos, Buena Park, and Long Beach, California, customers and the hard work of our dedicated staff, we’ve consistently achieved one of the most coveted honors. We thank you for helping us be an 11x Honda President's Award Winner.
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18500 Studebaker Road

Cerritos, CA

90703

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Showing 12,401 reviews

November 03, 2026

Mr. Ramon the Service Manager made me feel heard and values my business. I love the brand because of the quality product: 26 FL5 Civic 26 and CRV Hybrid. Customer service is important because if it wasn More

by BANKONME5
Recommend Dealer
Yes
Employees Worked With
The Service Manager
Nov 04, 2026 -

Norm Reeves Honda Superstore Cerritos responded

You’ve put real trust in Honda and in the people here. Ramon’s attention helped you feel valued, and your recognition of sales and service gives everyone a reason to stand a little taller. We’re giving your loyalty the customer-appreciation spotlight today!

November 03, 2026

Upon arriving I was told system was down and I had to leave unless I wanted to pay out of pocket. I called customer service and spoke to a different rep (Trevor) who advised me to come back as this was v More

by gracielaa.avalos
Recommend Dealer
Yes
Employees Worked With
Trevor Rodriguez
Nov 03, 2026 -

Norm Reeves Honda Superstore Cerritos responded

Hello, we're sorry to hear about your inconvenient greeting. We apologize that the visit didn't start on the right foot. At the same time, we're glad that Trevor was able to help you and turn things around. Thank you for the five stars and the honest feedback.

November 01, 2026

Jonathan always takes the time to explain everything and makes sure there are no questions More

by ktine
Recommend Dealer
Yes
Employees Worked With
Jonathan Romero
Nov 02, 2026 -

Norm Reeves Honda Superstore Cerritos responded

Every question deserves a full explanation, and Jonathan makes time for yours. His attention to detail could give a favorite mystery writer some competition. All the pieces accounted for, right through the last page!

November 01, 2026

I was extremely pleased and taken care of when I went to norm reeves Honda superstore. I came in for a recall and left with an oil change tire rotation and brake inspection at a fantastic price. I came in f More

by danazaredini
Recommend Dealer
Yes
Employees Worked With
Braulio Lazcano
Nov 02, 2026 -

Norm Reeves Honda Superstore Cerritos responded

You left with several maintenance items checked off and a much more comfortable feeling about your visit. That’s a little of the satisfaction of reaching the cabin, setting down your bags, and settling in. Braulio deserves a nod for helping you get to that fireside feeling!

November 01, 2026

had a great experience working with Mr. Pork! He made the entire car-buying process smooth, stress-free, and easy to understand. He took the time to explain everything, answer my questions, More

by Nyla.a.mcgee
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Darrell Pork
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2026 -

Norm Reeves Honda Superstore Cerritos responded

Nyla, Darrell gave your purchase the attention of a carefully made piece of pottery. His clear explanations and patience helped shape an experience you could genuinely enjoy. Your recommendation is a beautiful finishing glaze!

October 31, 2026

Good service. Work done in a timely manner. Appreciated no attempt to upsell other services. More

by Oscar.tbt
Recommend Dealer
Yes
Employees Worked With
Javier, I think
Nov 02, 2026 -

Norm Reeves Honda Superstore Cerritos responded

Timely work and service focused on what you came in for make a satisfying pairing. A little like espresso and biscotti, each part does its job well. Thanks for taking a moment to savor the experience with us!

October 31, 2026

It was very good. I didn't have to wait long for everything to be completed. Great service. More

by ricelongbeach
Recommend Dealer
Yes
Employees Worked With
Julie
Nov 02, 2026 -

Norm Reeves Honda Superstore Cerritos responded

Julie helped wrap up your visit in good time, and your recognition is a bright bit of November color. Getting everything completed efficiently makes a good day even better. Enjoy catching the last of those fall views from behind the wheel!

October 30, 2026

⭐⭐⭐⭐⭐ Man listen, shoutout to my boy Johnny Del Campo! Bro got me right with my Civic Sport no cap! Whole process was smooth, ain't no runaround, no extra balogna. Johnny kept it a buck from start to fin More

by Bmillz117
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan Del Campo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2026 -

Norm Reeves Honda Superstore Cerritos responded

A Civic Sport deserves a strong opening scene, and Johnny delivered! His straightforward approach made the whole purchase worthy of your five-star review. Your new ride just landed the starring role in the weekend plans!

October 30, 2026

Thanks again Christy. Our whole experience yesterday was so much better than last time. You were very kind and helpful. And so was Francisco. 👍😃 More

by gsched
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christina Nuval
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2026 -

Norm Reeves Honda Superstore Cerritos responded

Christy’s kindness and Francisco’s help made a hearty pairing for your visit yesterday. Both deserve credit for making this experience a good one. Your shout-out is a little comfort food for our day, best served with a generous slice of sourdough!

October 29, 2026

I would like to thank Javier Peña for his excellence service and helping us with are punctured tire. He was friendly, very kind and helpful. He took care of us immediately. And I want to think Norm Reev More

by Dan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier Pena
Oct 30, 2026 -

Norm Reeves Honda Superstore Cerritos responded

Dan, Javier’s quick attention and kindness are exactly the sort of neighborly care that belongs here. It’s especially rewarding that your service visit has you thinking about buying a car with us someday. You’ve already gotten to know a friendly face on the block!