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Norm Reeves Honda Superstore Cerritos

Cerritos, CA

Overview
Employees
Reviews
Vehicles
4.5
11,559 Reviews
#1 Retail Dealer in California. Thanks to the support of our loyal Cerritos, Buena Park, and Long Beach, California, customers and the hard work of our dedicated staff, we’ve consistently achieved one of the most coveted honors. We thank you for helping us be an 11x Honda President's Award Winner.
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18500 Studebaker Road

Cerritos, CA

90703

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Showing 11,559 reviews

October 18, 2024

Terrible service my vehicle had issues with the power steering column and they told me to de part is in back and they told me that my vehicle is safe to drive coming back from Ontario vehicle is steering More

by ericpant0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike and lio
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Oct 18, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for bringing this to our attention, and we’re truly sorry to hear about your experience. We want to address this situation immediately. Please contact us so we can discuss the details and make things right. We are committed to ensuring that your vehicle is fully repaired and safe for you and your family. Kevin Harris | Customer Relations Manager | 562-345-9100 | kevin.harris@normreeves.com

October 18, 2024

It was a very smooth process from start to finish getting my car repaired. I got all my questions answered , repair was done the day promised and my car is working fine again. Robert was the representative w More

by engineerpc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert in the service department
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Oct 18, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for the five-star review! We are pleased to hear about your positive experience with Robert and our service team.

October 18, 2024

Always so helpful Definitely recommend Honda cerritos to my friends and family. Adrian is the best More

by Gabriela
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adrian Pielea
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Oct 18, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for the positive feedback! We appreciate you leaving a five-star review and recommending us to your family and friends.

October 18, 2024

Very professional service advisor that understood my concerns and was able to take care of my needs the same day More

by guerreropriscilla788
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
service department
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Oct 18, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for the five-star review! We are happy to hear about your experience with our service team and hope to help you again soon with any service needs you have.

October 18, 2024

Nice and clean honda store. and service was good . Thanh is an excellent service guy to help what we need. Thanks Thanh More

by aat5753
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thanh Sabatier
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Oct 18, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for the five-star review! We are happy to hear about your positive experience at our dealership and with Thanh and our team. We hope to help you again with your future service needs.

October 18, 2024

No more free car wash . hopfully in the future they gonna have one. Car wash . More

by jkvjoy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 18, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for your feedback. We are always using feedback from our customers to continue to provide the best customer experience possible. We hope to continue to help you with your future service needs.

October 18, 2024

Quick efficient service very informative and polite crew members clean facilities organized very well happy with everything More

by brittneyj_5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darrell Pork
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 18, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for leaving a five-star review! We are happy to hear about your experience with our service team. We hope you choose us again for your future service needs.

October 18, 2024

Very nice and friendly/ professional staff. I appreciated the easygoing attitude it made me comfortable and relaxed More

by jsavoy72
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Magana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Albert Rosales
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 18, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for providing positive feedback and leaving a five-star review! We appreciate you sharing with us your experience.

October 18, 2024

she’s one of the best service provider in honda i have dealt with thankyou More

by johndavid
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julie,Canales
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Oct 18, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for leaving a positive review! We are happy to hear about your experience with our service team. We hope you choose us again for your future service needs.

October 18, 2024

Excellent service every time oscar is the best at what he does. Thank you so much More

by Goofee Gyrl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar
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Oct 18, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for leaving a five-star review! We are happy to hear about your positive experience with Oscar. We hope to help you again soon with your future service needs.

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