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Norm Reeves Honda Superstore Cerritos
Cerritos, CA
11,128 Reviews
#1 Retail Dealer in California. Thanks to the support of our loyal Cerritos, Buena Park, and Long Beach, California, customers and the hard work of our dedicated staff, we’ve consistently achieved one of the most coveted honors. We thank you for helping us be an 11x Honda President's Award Winner.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday 8:30 AM - 9:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 11,128 reviews
Verified Customer
September 12, 2024
Fast and easy, honored AAA advertising, good people. Sales lady actually answered the phone on her personal phone and at her house at after 9:00pm. Sales lady actually answered the phone on her personal phone and at her house at after 9:00pm. More
by staytonpower
Employees Worked With
September 12, 2024
Very good service, good communication, efficient action. .The service staff knows customer needs and very polite. .The service staff knows customer needs and very polite. More
by lNorman Lu
Employees Worked With
September 12, 2024
I had attempted to contact someone from the department at least 7 times within a span of 2-3 months regarding my service claim and they would constantly tell me that a manager would get back to me but they n least 7 times within a span of 2-3 months regarding my service claim and they would constantly tell me that a manager would get back to me but they never did. Everytime I would call they would say the manager is not in but she will be back the next day. Service here is terrible, the manager needs to do a better job. More
by ty
September 12, 2024
Everyone was very helpful and eager to help me out. Ray was very open and willing to assist me with anything I needed at the time of purchase and even after purchasing the vehicle. Ray was very open and willing to assist me with anything I needed at the time of purchase and even after purchasing the vehicle. More
by preciadomiguel36
Employees Worked With
September 12, 2024
It was a very hot day on Labor Day when I went to get my new car, but regardless, the team was very receptive and attentive to us despite being so busy. Shout out to Emiliano and Mike Aguilar for making the new car, but regardless, the team was very receptive and attentive to us despite being so busy. Shout out to Emiliano and Mike Aguilar for making the process so smooth! Thank you! More
by rhm921
Employees Worked With
Emiliano Lopez, Michael Aguilar
September 12, 2024
I had an appointment to reset the electrical issues on my car, they told me my wait time would be 4 hours, I had an appointment. This is a new car and I have so many electrical issues. I couldn’t wait so I car, they told me my wait time would be 4 hours, I had an appointment. This is a new car and I have so many electrical issues. I couldn’t wait so I made another appointment for another day willing to wait 4 hours but this time I was told I would have to leave my car all day. Ridiculous, the car is brand new and I have to be without a car for an entire day so they can reset the glitches. Now I have to make accommodations and go back a third time More
by selarubi3s
Employees Worked With
Jesus Galeana
