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Norm Reeves Honda Superstore Cerritos

Cerritos, CA

Overview
Employees
Reviews
Vehicles
4.5
10,174 Reviews
#1 Volume Honda Dealership on the Planet as per American Honda New Vehicle Sales 2011-2012-2013-2014-2015-2016-2017-2018-2019-2020-2021-2022
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18500 Studebaker Road

Cerritos, CA

90703

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Showing 10,174 reviews

April 11, 2024

Always a pleasure to bring my vehicles here for service. The service advisors are always great! More

by Jvargas1554
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julie Canales
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Apr 12, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for your kind words! We're thrilled to hear that you consistently have a positive experience with our service advisors. We appreciate your loyalty and look forward to serving you again in the future.

April 11, 2024

Very nice and helpful, the process to buying a car was very fast and easy More

by mannydelarosa14
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alexis Gomez
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Apr 12, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for your kind words! We're delighted to hear that you had a seamless car-buying experience with us. If you have any further questions or need assistance in the future, feel free to reach out.

April 11, 2024

The service was fast in and out in a little bit over one hour wait More

by juanbabyboy420
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Perez
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Apr 12, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for your feedback! We're delighted to hear that you had a swift service experience with us. We appreciate your business and look forward to serving you again in the future!

April 11, 2024

Fast, quick service that addressed all my concerns. The attendant was courteous, knowledgeable and kept me informed. More

by Alrx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
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Apr 12, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for sharing your experience! We're delighted to hear that our team provided you with excellent service and met all your needs. We appreciate your business and look forward to serving you again in the future.

April 11, 2024

Service Advisor Thanh is always helpful and provides exceptional service. He always goes above and beyond! More

by Raj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thanh
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Apr 12, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for your kind words about Thanh! We're thrilled to hear he exceeded your expectations. We'll be sure to pass along your praise to him. See you next time!

April 11, 2024

Great customer service. Maintenance done in a reasonable time and manner . Got my car how I left it great job More

by Viramontesluis00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Magana
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 12, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for your kind words! We're delighted to hear about your positive experience with our service team. Your satisfaction is our priority, and we look forward to serving you again in the future.

April 11, 2024

Very informative, got my car back at promised time! Service was excellent overall, everything was great! More

by abby06835
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service advisor
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Apr 12, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for the kind words! We're thrilled to hear that you had a positive experience with us. Your satisfaction is our top priority, and we look forward to serving you again in the future!

April 11, 2024

Great service! Super helpful, appreciate with working to help us out. Made everything very easy. More

by Desiree Contreras
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesus Galeana
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 12, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for the kind words! We're thrilled to hear that you had a positive experience with us. Your satisfaction is our top priority, and we look forward to serving you again in the future!

April 11, 2024

I trust Javier at Cerritos Honda service center to take good care of my car. He updates me and explains to me the work done, no surprises. Service Much appreciated! More

by cristycab40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier Pena at service department
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Apr 12, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for sharing your positive experience with Javier at our Cerritos Honda service center! We're delighted to hear that he provided you with excellent care and clear communication. Your trust means the world to us!

April 11, 2024

Everytime I get serviced information is never consistent with charges they were never discussed prior to. I’ve had many different advisers with majority of them being rude. And overall the wait time here is More

by Audrey Torres
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
No service department employees listed
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Apr 12, 2024 -

Norm Reeves Honda Superstore Cerritos responded

We're truly sorry to hear about your experience. Please accept our sincere apologies. We're committed to addressing these concerns and ensuring a smoother, more transparent experience for you in the future.

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