Norm Reeves Honda Superstore Cerritos

Excellence in sales and service. It was easy to purchase here and super fast and easy to have my Accord services here. All associates have stellar customer service skills. I would It was easy to purchase here and super fast and easy to have my Accord services here. All associates have stellar customer service skills. I would highly recommend!! More

Good service with costumer’s i recommended with friends and family in finance department explain everything that you are confident and family in finance department explain everything that you are confident More

Very nice attitude & excellent job ! Next time I will be here, l will tell friends. Next time I will be here, l will tell friends. More

Excellent service I have forgotten the name of my service provider but he was amazing! Kept me updated and answered all of my questions. my one complaint, the music was loud and irritating! Kept r service provider but he was amazing! Kept me updated and answered all of my questions. my one complaint, the music was loud and irritating! Kept repeating the same loud aigiting rhythm Waited in lobby , nice environment set up to use my computer but struggled to concentrate. Ames if the music could be changed but the employees stated they had no control over it. Something needs to change. I’ve been a loyal customer for over 10 years and never minded waiting in the lobby since I could complete my work to pass the time. Not anymore. Since the pandemic, you no longer offer shuttle service. So I either have to pay for a ride home and back or listen to that music. Please change your music. Thank you! More

Excellent service. This will be my go to dealer to service my Honda accord 2021 This will be my go to dealer to service my Honda accord 2021 More

My car still have a message need maintenance soon xxx? ?? Now I have to call make an appointment on my day off to take my car again ?? Now I have to call make an appointment on my day off to take my car again More

Sales person was helpful without being overbearing. He gave me a printed list of the available pre-owned vehicles & allowed me the freedom to explore them on my own. Mazen was available for any test d He gave me a printed list of the available pre-owned vehicles & allowed me the freedom to explore them on my own. Mazen was available for any test drive I wanted. Frank in the financing department worked to get the sale finished quickly due to my time restraint. More

Christy offered excellent customer service. She is friendly, honest, and very patient. We had a lot of questions and concerns and she answered all of our questions and did not rush us to make a She is friendly, honest, and very patient. We had a lot of questions and concerns and she answered all of our questions and did not rush us to make a decision. She worked very hard to get us the deal we wanted. In my opinion, Christy went above and beyond customer service. I would definitely recommend Christy to all of my family and friends when buying a car. More

Jonathan Romero was my service advisor. He was great and extremely helpful. He’s always ready to answer questions and make sure I got everything figured out. He was great and extremely helpful. He’s always ready to answer questions and make sure I got everything figured out. More

Had to take it back to reset service light. Im satisfied with the work performed. They just need a little more attention to detail Im satisfied with the work performed. They just need a little more attention to detail More