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Norm Reeves Honda Superstore Cerritos

Cerritos, CA

4.5
10,173 Reviews
#1 Volume Honda Dealership on the Planet as per American Honda New Vehicle Sales 2011-2012-2013-2014-2015-2016-2017-2018-2019-2020-2021-2022
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18500 Studebaker Road

Cerritos, CA

90703

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Showing 10,173 reviews

March 02, 2024

They fixed the A/C recalled Drop off the car in the morning was completed in the afternoon good service More

by 213corgis
Recommend Dealer
Yes
Employees Worked With
Joseph Vargas
Mar 04, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thanks for leaving us your review! We're glad to hear that your car received the attention it needed. Let us know if there is anything else we can do for you!

March 02, 2024

Overall it was a good experience. The agent was very informative and helpful. I spent more money than I wanted but I needed parts replaced, this had nothing to do with the dealership More

by blairascott31
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Anthony Ortiz
Mar 04, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for taking the time to leave this review! Please let us know what else we can do to make sure your next visit is worthy of five stars.

March 02, 2024

Patience through the car reviews. Was pushing to buy a car. Helpful during the negotiation process. More

by braulioolivarez
Recommend Dealer
Yes
Mar 04, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for taking the time to rate us! We truly appreciate knowing we hit the mark.

March 02, 2024

He was really friendly and helpful He was catering, and showed us the waiting room. The overall service was fast. More

by Cv.Imatong
Recommend Dealer
Yes
Employees Worked With
Bryan Salas
Mar 04, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for your five star rating! We're always happy to help- let us know if there is anything else we can do for you!

March 02, 2024

I feel I am deceived by norm reeves Norm. Reeves did not keep up its words. I feel dealer is not at all reliable More

by vijay_kc
Recommend Dealer
No
Employees Worked With
Neal Abolssedgh
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Neal Abolssedgh
Jul 16, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for sharing your feedback. We strive to provide reliable service. Please contact us directly so we can address your concerns Kevin Harris | Customer Relations Manager | 562-345-9100 | kevin.harris@normreeves.com.

March 02, 2024

Excellent Cristy is very helpful & kindness I'm very happy witk my new honda crv hybrid.. thank you so much christy ?? More

by Famm13
Recommend Dealer
Yes
Employees Worked With
Christina Nuval
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christina Nuval
Mar 04, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thanks for sharing your review with us! We're glad to hear that Christy made sure you got everything you needed- enjoy your next drive in your CR-V Hybrid!

March 02, 2024

Every one was very helpful and nice. They’d come to see if you had been helped. Their on top of things. More

by Sylvia Carbajal
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Magana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christina Nuval
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christy Nuval
Mar 04, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thanks for your excellent rating! It helps us know when we're at our best.

March 01, 2024

From start to finish Albert was wonderful to work with. He was very quick to respond to my inquiries, came up with a great deal and was not pushy at all. When I arrived at the dealership he explained all o More

by Spedteacher
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Albert Rosales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ramzi
Mar 01, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thanks for taking the time to write this review! We're glad to hear that Albert was such a big help during your visit with us. We hope you enjoy your car- let us know if there is anything else we can do for you!

March 01, 2024

Overpriced You guys charge too much for minor stuff and my warranty should cover stuff like the 30 k miles check and filters and stuff More

by Contreras.jacob002
Recommend Dealer
No
Mar 01, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Hi, we regret to read about your negative experience and understand your frustrations. We would appreciate the opportunity to talk more about this situation with you. Please contact us at your earliest convenience. Thank you. Kevin Harris | Customer Relations Manager | 562-345-9100 | kharris@normreeves.com.

February 29, 2024

Francisco Garduño was super friendly, professional, and attentive. He listened to all my requests to make sure to give me the best deal! He made my experience very hassle-free.Definitely will be coming bac More

by alejandra
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Francisco Garduno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 29, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thanks for taking the time to write this review! We're happy to hear that Francisco and the rest of our team made your time with us worthy of five stars.

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