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Norm Reeves Honda Superstore Cerritos

Cerritos, CA

Overview
Employees
Reviews
Vehicles
4.5
10,173 Reviews
#1 Volume Honda Dealership on the Planet as per American Honda New Vehicle Sales 2011-2012-2013-2014-2015-2016-2017-2018-2019-2020-2021-2022
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18500 Studebaker Road

Cerritos, CA

90703

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Showing 10,173 reviews

February 01, 2024

Simple and painless Great experience. Never felt pressured or rushed. Simple sales process and I was out of the door in my brand new Honda More

by trunks575
Recommend Dealer
Yes
Employees Worked With
Luis Gomez, Luis Gomez
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Feb 02, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you so much for choosing our dealership! We're thrilled to hear about your positive experience and appreciate your kind words. Enjoy your new Honda, and if you ever need anything, we're here for you!

January 31, 2024

Good to accept clients without appointments Waiting was not bad but over all I have always brought my car to them More

by mrcdsserrano
Recommend Dealer
Yes
Employees Worked With
Michael Barr
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Jan 31, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for choosing us and for sharing your experience. We appreciate your loyalty over the years. If there's anything specific we can improve upon, please feel free to reach out.

January 31, 2024

Excellent and straight forward. Seamless process Phil Byrd and Christian in finance is awesome. Will definitely buy another car here in the future More

by beautring
Recommend Dealer
Yes
Employees Worked With
Phil Byrd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Phil Byrd
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Jan 31, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you so much for your kind words about Phil Byrd and Christian! We're thrilled to hear about your positive experience. Looking forward to assisting you with your next car purchase.

January 31, 2024

Dealership is clean, saw a good amount of employees working. Parking was limited. I was helped in a few minutes of pulling in. More

by swtanna90
Recommend Dealer
Yes
Employees Worked With
Julie
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Feb 01, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for taking the time to share your experience! We're delighted to hear that you found our dealership clean and efficient. We appreciate your feedback and hope to serve you again in the future. Safe travels!

January 31, 2024

Forced to purchase unnecessary extended car warranty even though I declined multiple times. Couldn't get an accurate price for vehicle without the additional add on I declines to purchase. Then threatened I More

by Solytierrajewelry
Recommend Dealer
No
Employees Worked With
Neal Abolssedgh
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Neal Abolssedgh
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Feb 01, 2024 -

Norm Reeves Honda Superstore Cerritos responded

We sincerely apologize for the challenges you faced during your recent visit. Your feedback is invaluable, and we will use it to improve our service moving forward. If you have any further concerns or would like to discuss this matter, please don't hesitate to contact us directly. Kevin Harris | Customer Relations Manager | 562-345-9100 | kharris@normreeves.com.

January 31, 2024

The experience was GREAT. The facility was amazing lots to see and choose from. Luis Gomez and the finance guy were awesome too More

by Maliekaw
Recommend Dealer
Yes
Employees Worked With
Luis Gomez, Luis Gomez
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Feb 01, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you so much for your positive feedback! We're thrilled to hear you had a great experience with Luis Gomez and our finance team. We appreciate your business and look forward to serving you again in the future!

January 30, 2024

Smooth and quick From the time of arrival smooth check in and quick time of service and checking out was awesome. More

by Bookerr23
Recommend Dealer
Yes
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Jan 31, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for sharing your positive experience with our smooth and quick service! We appreciate your feedback and look forward to serving you again in the future.

January 30, 2024

My experience was good except for the wait time. I was told the service would take about an hour and it was almost a 2 hour wait. More

by rfalvarado
Recommend Dealer
Yes
Employees Worked With
I believe the person was Arron
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Jan 30, 2024 -

rfalvarado responded

Aaron was really nice and knowledgeable

Jan 31, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for sharing your feedback, and I sincerely apologize for the extended wait time you experienced. We understand your time is valuable, and we're actively addressing our service efficiency to ensure a more prompt experience in the future. Your input helps us improve.

January 29, 2024

Great It was a quick and easy to set service. All suggested maintenance needs are recommended. More

by Bobitraborar
Recommend Dealer
Yes
Employees Worked With
Thanh
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Jan 30, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for taking the time to share your positive experience with our service! We're delighted to hear that your visit was quick and easy. If you have any further questions or needs, feel free to reach out. Safe travels!

January 28, 2024

Good Good place to get your car service their on time That'good enough Good bye More

by jaimebenosa
Recommend Dealer
Yes
Employees Worked With
2218
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Jan 30, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for sharing your positive experience with our car service! We appreciate your trust in us and look forward to serving you again. Goodbye!

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