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Norm Reeves Honda Superstore Cerritos

Cerritos, CA

Overview
Employees
Reviews
Vehicles
4.5
10,173 Reviews
#1 Volume Honda Dealership on the Planet as per American Honda New Vehicle Sales 2011-2012-2013-2014-2015-2016-2017-2018-2019-2020-2021-2022
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18500 Studebaker Road

Cerritos, CA

90703

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Showing 10,173 reviews

January 18, 2024

The most friendly, fast, and helpful dealership I’ve ever used - on, and the best deal by far of any other Honda dealership! More

by J
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Susanna Yim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sal (sales manager) and Ramzi
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Jan 19, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for your kind words! We're delighted to hear about your positive experience with our dealership. If there's anything else we can assist you with, please don't hesitate to reach out. Safe travels!

January 18, 2024

it was amazing , the dealer was very nice and friendly i'm very excited that he was able to sell me my car :) More

by gisellef04
Recommend Dealer
Yes
Employees Worked With
Jose Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Rodriguez
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Jan 19, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you so much for your positive feedback! We're thrilled to hear about your amazing experience at our dealership. If you have any further questions or need assistance, feel free to reach out. Safe travels in your new car!

January 18, 2024

Great people and great service and great car My experience of buying the car is great. More

by jenzhen
Recommend Dealer
Yes
Employees Worked With
Michael Villanueva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Villanueva
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Jan 19, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for sharing your positive experience with us! We're delighted to hear that you had a great time purchasing your car. If you ever need assistance or have any questions, feel free to reach out. Safe travels!

January 17, 2024

The person was very knowledgeable and friendly. Explained what was needed to be done to my car very well. More

by mismaebovell
Recommend Dealer
Yes
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Jan 17, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you so much for your review. We look forward to your next visit!

January 17, 2024

I love Norm Reeves Honda at Cerritos because the staff always provides good customer service and support More

by alvarezjose2593
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jenn Guzman
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Jan 17, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for the kind words and 5-star rating! We strive to provide the best customer sales service to everyone who visits us. Having been able to give our best to make your dreams possible is our greatest achievement. Visit us any time!

January 17, 2024

Tire pressure was not checked but marked as checked on paperwork All 4 tires were on 20psi More

by Destgomez02
Recommend Dealer
No
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Jan 17, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Hello, we are sorry to hear about this happening during your visit, and we appreciate you taking the time to provide feedback. Please contact us if you would like to discuss it further. Thank you! Kevin Harris | Customer Relations Manager | 562-345-9100 | kharris@normreeves.com

January 17, 2024

You guys should really prioritize safety and recommendations, so I don't have to go back two times in a row just to get certain things done More

by AlexisEstrada562
Recommend Dealer
No
Employees Worked With
Idk ?????
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Jan 17, 2024 -

Norm Reeves Honda Superstore Cerritos responded

I'm sorry to hear this, Alexis, as we always strive to provide an enjoyable experience. We regret this one was the exception. We strive to provide the best service and feedback like this helps us to improve our customer's experience. If there is anything else we can assist you with, please contact us when you're available. Kevin Harris | Customer Relations Manager | 562-345-9100 | kharris@normreeves.com

January 17, 2024

The service and communication was great and I was well greeted. Quick and clear communication More

by Yessicacabrera93
Recommend Dealer
Yes
Employees Worked With
Bryan alas
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Jan 17, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Yessica, Thank you for your review and 5 stars. Bryan and the team look forward to your next visit!

January 17, 2024

They helped me make and appointment quickly and conveniently. They were very friendly and helpful. More

by Jaineechampa
Recommend Dealer
Yes
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Jan 17, 2024 -

Norm Reeves Honda Superstore Cerritos responded

We appreciate your wonderful feedback, Jainee. Think of us the next time your vehicle requires service (or anything else)!

January 17, 2024

Their customer service is genuinely amazing. The dealership was spotless clean. Their staff was so kind and attentive and their service was quick. The communication was on point. More

by Tanya.M.Guzman
Recommend Dealer
Yes
Employees Worked With
Miguel Cabrera
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Jan 17, 2024 -

Tanya.M.Guzman responded

I totally recommend Norm Reeves Honda of Cerritos. I took my car an oil change and I was truly amazed with their advisor Mr Miguel Cabrera, the staff, their place and the royalty treatment. Their dealership is spotless, very clean, the staff were very kind and attentive. I’ve been a customer for 25 years and it never seems to disappoint me. I do miss their donuts and coffee. Please bring it back.

Jan 17, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Tayna, it makes us so happy to hear from you. We are grateful to have customers like you and knowing that you feel more than satisfied with your experience. We really hope to keep helping you on the road.

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