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Norm Reeves Honda Superstore Cerritos

Cerritos, CA

4.5
10,180 Reviews
#1 Volume Honda Dealership on the Planet as per American Honda New Vehicle Sales 2011-2012-2013-2014-2015-2016-2017-2018-2019-2020-2021-2022
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18500 Studebaker Road

Cerritos, CA

90703

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Showing 10,180 reviews

March 03, 2025

Good afternoon, I just wanted to let you know that Norm Reeves Honda has done an excellent job in keeping my vehicle in tip top working condition. I would recommend this dealership to friends and family. More

by gracielat1b
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Magana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2025 -

Norm Reeves Honda Superstore Cerritos responded

That's awesome that you've found the service for your Honda to be first-rate, Gracie! We appreciate you letting us know and passing the word on about us to your family and friends. We will be delighted to help them out with their automotive needs. Thanks so much, and please let us know what else we can do for you!

March 03, 2025

Christy and all the staff at Honda that assisted us with our lease were very helpful and professional. We are very happy with our CRV More

by dd_mitre
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christina Nuval
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2025 -

Norm Reeves Honda Superstore Cerritos responded

We wish you the best of luck with your new Honda CR-V lease! How exciting for you with the prospect of all the new features to try out. If you have any questions about them, feel free to get in touch with Christy. She will be happy to help. Thanks so much!

March 03, 2025

Christy is awesome, she was very on point with my request. She is very knowledgeable and gives great advise, very focus on the customer needs. Thank you Christy for great customer device and great e More

by Cmadrigal25
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christina Nuval
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2025 -

Norm Reeves Honda Superstore Cerritos responded

We wish you happy travels with your new Honda! What a nice review for Christy! We rely on her to guide our customers toward the right car, and she always delivers. When you're ready for your first service visit, you can schedule a visit online. Thank you!

March 02, 2025

Very friendly and welcoming. Answered all questions and concerns regarding the car we were interested in. More

by jenniem66
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Albert Rosales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eddie
Mar 03, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Congratulations on your new-to-you Honda, Jennie! We hope that we could prepare you for ownership of your car. If any issues arise, you can give our service department a call or schedule an appointment online. Thanks so much!

March 02, 2025

I’m a first time buyer and jojo was great! He really made this experience easy and comfortable. I didn’t feel any pressure at all. I would recommend him yo family and friends! More

by Sam
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jojo Bayas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2025 -

Norm Reeves Honda Superstore Cerritos responded

What an exciting milestone to reach, Sam! We wish you well with your like-new Nissan. Jojo is an expert at making sure that our customers are ready to take the plunge. We're happy to support you in any way we can. Thank you!

March 02, 2025

Recall repair seems to be okay. It’s the rest that gets the rating 1. Start button and brake button were greasy. 2. Got in car. AC was full blast at 55 degrees . Who does that?? More

by iampooh42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ruben
Mar 03, 2025 -

Norm Reeves Honda Superstore Cerritos responded

We understand your frustration about the condition of your Honda after your recall repair. If you would like to discuss your service visit in further detail, please let us know. That way, we can provide you with a five-star experience next time. Thank you. Kevin Harris | Customer Relations Manager | 562-345-9100 | kevin.harris@normreeves.com

March 02, 2025

Very good and fast service! Needed the car before 4pm, they finished an hour early! More

by harleen garcha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Raygoza
Mar 03, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Whew, Harleen! Just in time for you. We're thrilled that you could get your service visit for your Honda done in record time. That makes us so happy, and we'll be pleased to see you again, Remember to check out our service specials before you arrive next time. Thank you!

March 02, 2025

I bought my Honda Accord from Mike Porter 10/2023 after shopping for about three months in the inland empire and some Orange County and San Diego locations. I finally got exactly what I wanted without hav More

by dyersheri
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mike Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2025 -

Norm Reeves Honda Superstore Cerritos responded

We appreciate you letting us know about how happy your Honda Accord has made you! It makes us so fulfilled to know that with all your experience as a buyer and salesperson that you were satisfied with Mike as your sales representative. Thanks for sharing, and we'll be delighted to share this with Mike! Please let us know what else we can do for you in the future.

March 02, 2025

I always get the attention that I need. Great customer service. Have great bunch people More

by ortizpauleteklav04162
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Neal Abolssedgh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Meysam Kaed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Your loyalty keeps us going, Paul! Congratulations on your new-to-you Honda, and we hope to serve you for many more years and miles to come. If you need a maintenance task done quickly, you can walk in for Express Service without an appointment. Thanks so much!

March 02, 2025

The staff are welcoming & accomodating, place is clean. Lots of vehicles to choose from. Pleasant experience for us.. More

by elapakil
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Francisco Garduno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Congratulations on your new Honda! It sounds like you had a satisfying visit with our friendly staff and and clean facility. We're glad that you were happy, but we want to give you a five-star experience. What can we do better? Please let us know. Thanks so much!

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