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Norm Reeves Honda Superstore Cerritos

Cerritos, CA

Overview
Employees
Reviews
Vehicles
4.5
10,847 Reviews
#1 Retail Dealer in California. Thanks to the support of our loyal Cerritos, Buena Park, and Long Beach, California, customers and the hard work of our dedicated staff, we’ve consistently achieved one of the most coveted honors. We thank you for helping us be an 11x Honda President's Award Winner.
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18500 Studebaker Road

Cerritos, CA

90703

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Showing 10,847 reviews

November 15, 2025

They were helpful with my issue and provided good customer service. Both the service advisor and the salesperson were great to work with. More

by paulsocal88
Recommend Dealer
Yes
Employees Worked With
Christina Nuval
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 17, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Paul, it reads like our team played the perfect tag-team during your visit. From the service advisor to the salesperson, we strive to make every step of the process smooth. Knowing you felt supported makes the whole crew proud. Thank you!

November 15, 2025

Derrell is amazing. He didn’t xx me like most salesmen have. He showed me the car that I had the best chances of getting approved for with my bad credit and when I arriv More

by tiffany31087
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Darrell Pork
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 17, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Tiffany, Derrell will be over the moon hearing your story! Helping you feel confident and supported, especially when navigating tricky situations, is precisely why he does what he does. We’re thrilled that you had a smooth and honest experience, and we love seeing you drive away happy again.

November 15, 2025

They were on point with the estimated time given Service time was timely Satisfied with service More

by flames90023
Recommend Dealer
Yes
Employees Worked With
As don't remember name
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Nov 17, 2025 -

Norm Reeves Honda Superstore Cerritos responded

It's awesome to hear we hit the mark with timing. We know life moves fast, so keeping service punctual and reliable is a top priority. We’re happy your experience ran like clockwork and hope to make your next visit just as smooth.

November 14, 2025

1. After I picked up my car, the tire pressure warning pops up when I was driving home on freeway. I had to turn around back to your service right away. 2. There are very few power outlets in the waiting More

by ffm
Recommend Dealer
No
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Nov 14, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Hello, thank you for taking a moment to share your experience with us. Your feedback helps us assess our service, and we'd be happy to discuss what happened with you in more depth so that we can provide a five-star experience next time. Please feel free to contact us using the information below. Thank you. Kevin Harris | Customer Relations Manager | 562-345-9100 | kevin.harris@normreeves.com.

November 14, 2025

Great customer service and explanation of services Excellent knowledge of car parts and services. Definitely will come back! More

by cordovafederico
Recommend Dealer
Yes
Employees Worked With
Leo Lazcano
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Nov 17, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Thanks for sharing, Federico! It sounds like our crew put their toolbox of knowledge to work for you, and we couldn’t be happier it helped. We’ll be ready to rev up and assist you whenever you return.

November 13, 2025

Overall great customer service experience Overall great customer service and great experience , was able to make the right choice with the help that I received from Darell also great positive attitude high More

by mendez.jose55
Recommend Dealer
Yes
Employees Worked With
Darrell Pork
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Darrell Pork
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Nov 13, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Sounds like a victory dance is in order, Jose! We’re thrilled Darell helped you find the perfect fit and made the experience a fun one from start to finish. His upbeat attitude is contagious, and we’re so glad it helped make your visit a total win. Thanks for recommending Darell!

November 13, 2025

Good communication great service Everyone was Friendly Did not feel forced in to anything Good experience More

by pena_a
Recommend Dealer
Yes
Employees Worked With
Jojo
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Nov 14, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Thanks for the five stars! Your visit sounds like one of those leisurely, welcoming mornings where everyone’s kind and nothing feels rushed. We’re glad the whole experience felt natural and friendly for you.

November 13, 2025

My experience went well from the start until finish. Walked away with a very nice car and overall good service. More

by thompsontai12
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Meysam Kaed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amir
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Nov 14, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Thanks for the five-star rating! Sounds like your whole visit followed a clear, steady trail right to a great car at the end. We’re glad the journey felt easy from the first step to the finish. Until next time!

November 12, 2025

Feel comfortable no problem and Christina Nuval was very helpful when were there with my daughter. More

by roblesilva1950
Recommend Dealer
Yes
Employees Worked With
Christina Nuval
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christina Nuval
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Nov 12, 2025 -

Norm Reeves Honda Superstore Cerritos responded

It reads like Christina helped make your visit a smooth family trip from start to finish. We’re glad you both felt comfortable and cared for every mile of the way. Nothing beats quality time and a great experience shared together.

November 11, 2025

It was okay. Could have been great if the techs actually do a complete inspection and add air to the tires More

by Rocha41o
Recommend Dealer
Yes
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Nov 11, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for taking the time to share your experience. We’re sorry to hear that it didn’t meet our usual standard of care. We’d like to learn more and see how we can make your next visit even better. Please reach out to me. Kevin Harris | Customer Relations Manager | 562-345-9100 | kevin.harris@normreeves.com.

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