Norm Reeves Honda Superstore Cerritos

Leo Lazcano best customer service. He provided well information and was on top of what my car needs. He provided well information and was on top of what my car needs. More

Finished on time, taken on time for service and friendly professional service I will recommend to others the Honda people and excellent service. Natalie Petrucci professional service I will recommend to others the Honda people and excellent service. Natalie Petrucci More

The representative was very friendly. He looked into my matter. I just needed to make sure all the work my car needed was done. He made sure. He looked into my matter. I just needed to make sure all the work my car needed was done. He made sure. More

Awesome Great people, always welcome, 10/10 recommend to family and friends Everyone is always helpful family and friends Everyone is always helpful More

I was able to make an appointment the same day. Check-in took about 10 minutes, which was reasonable. Thahn used my coupon from the web site. Tech IDed recommended service based on time, per Honda. Check-in took about 10 minutes, which was reasonable. Thahn used my coupon from the web site. Tech IDed recommended service based on time, per Honda. Job was done in about 1.5 hours. More

Didn't show tread depth recommendation. Didn't do tire rotations. Didn't text they were done. My engine oil light went off when leaving. Didn't do tire rotations. Didn't text they were done. My engine oil light went off when leaving. More

Susanna is literally the best sales rep I have ever experienced. I’ve owned over 10 cars across numerous brands, dealers, and even brokers; my time with Susanna is always the best. I wanted to trade in experienced. I’ve owned over 10 cars across numerous brands, dealers, and even brokers; my time with Susanna is always the best. I wanted to trade in my gfs old accord for a new lease, texted Susanna as I have worked with her in the past. Took 30 minutes to finalize the deal over phone/ text, and when we got to the dealer, literally took TEN MINUTES there to finish paperwork and getting the keys to a new accord. FASTEST deal I’ve ever made in my life, love how straight forward Susanna always is. She tells you if it can or cannot be done and doesn’t beat around the bush like 99% of other sales reps. If you know what you want, Susanna is who you want to work with! More

Exceptional customer service, sincerity and professionalism Kind, professional, sincere. Assets at your company I have never met and witness a great team professionalism Kind, professional, sincere. Assets at your company I have never met and witness a great team More

Not very help full with what I needed. Then said he would give me a quote never resveed the quote and was sent to a different location. Then said he would give me a quote never resveed the quote and was sent to a different location. More

First of all I got my vehicle scratched second u guys don’t offer transportation back home I remember before u guys offered transportation depending on distance 3rd u guys don’t wash the vehicles anymore don’t offer transportation back home I remember before u guys offered transportation depending on distance 3rd u guys don’t wash the vehicles anymore after service ,service tech was decent really short whe speaking to him but it might be because there overwhelmed I’ll definitely consider not purchasing a Honda vehicle anymore More