Norm Reeves Honda Superstore Cerritos

Quick and easy appointment. Good WiFi. My car was finished faster than quoted and the waiting room was bright, clean, and had several seating options. Good WiFi. My car was finished faster than quoted and the waiting room was bright, clean, and had several seating options. More

Dealership sold defective vehicle. Can't fix current issues with vehicle that have existed from moment i literally drove off the lot. Vince Marquez is a poor representation in the role Can't fix current issues with vehicle that have existed from moment i literally drove off the lot. Vince Marquez is a poor representation in the role as general manager of dealership. More

Very disappointed with my experience, I dealt with people who need more experience with car situations that might possess a life threatening risk. who need more experience with car situations that might possess a life threatening risk. More

Julie was helpful and attentive. Julie kept me updated on progress of my car which brought me a lot of comfort knowing my car was in good care. Julie kept me updated on progress of my car which brought me a lot of comfort knowing my car was in good care. More

Thanh and Jonathan did an amazing job and we're kind and courteous! Both of them kept me updated throughout the whole process as well! I appreciate their help a lot!! courteous! Both of them kept me updated throughout the whole process as well! I appreciate their help a lot!! More

They listened to what I expected. I did not want to spend needless time haggling over expectations and price. I did not want to spend needless time haggling over expectations and price. More

Super disappointing to hear this dealer doesn't offer loaner vehicles or even shuttles to their paying customers. Especially considering I had just bought this brand new 2024 Honda accord and it was alre loaner vehicles or even shuttles to their paying customers. Especially considering I had just bought this brand new 2024 Honda accord and it was already experiencing problems a brand new car shouldn't be having. More

I had a fantastic experience with Cristy who helped us purchase CRV Hybrid Sport. From the moment I talked to her over the phone, she really listened to us attentively, ensuring all my preferences were me purchase CRV Hybrid Sport. From the moment I talked to her over the phone, she really listened to us attentively, ensuring all my preferences were met from the color to the kind of vehicle to financing, first class! Very knowledgeable and always has her heart for her customers, she went above and beyond to ensure we got the perfect vehicle for my needs. She and George from Finance are really an asset to the team. Patiently answered all of our questions, explained the features, and even took the time to demonstrate how everything worked. Cristy's professionalism and friendly demeanor made the entire process enjoyable. I left the dealership with a big smile on my face, all thanks to this exceptional dedication and expertise. I highly recommend them to anyone in search of a great car-buying experience! Kudos to Cristy and George, they are the Gem of Norm Reeves Honda Cerritos More

Very professional and courteous! Clearly stated what I needed. He also made all arrangements for rental car. A+ Service! Clearly stated what I needed. He also made all arrangements for rental car. A+ Service! More

Excellent customer service! Highly recommend this dealer to everyone, They have a very friendly staff. Highly recommend this dealer to everyone, They have a very friendly staff. More