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Norm Reeves Honda Superstore Cerritos

Cerritos, CA

Overview
Employees
Reviews
Vehicles
4.5
11,706 Reviews
#1 Retail Dealer in California. Thanks to the support of our loyal Cerritos, Buena Park, and Long Beach, California, customers and the hard work of our dedicated staff, we’ve consistently achieved one of the most coveted honors. We thank you for helping us be an 11x Honda President's Award Winner.
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18500 Studebaker Road

Cerritos, CA

90703

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Showing 11,706 reviews

August 17, 2024

The are able to get you an appointment when you need it and are able to answer all your questions More

by ema0125
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leo
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Aug 19, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thanks for sharing your review! We're glad you enjoyed your visit and can't wait to see you again.

August 17, 2024

Bad customer service never replace my fog light and don’t return call shame you More

by martin1953chevy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Kevin Harris
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stanley Han
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Aug 19, 2024 -

Norm Reeves Honda Superstore Cerritos responded

We understand that your time is valuable, and we are saddened to see you did not receive the excellent service we strive for. Please reach out to us at your earliest convenience so that we may discuss your recent visit further. Thank you. Kevin Harris | Customer Relations Manager | 562-345-9100 | kevin.harris@normreeves.com

August 17, 2024

Honda of Cerritos is always welcoming and in a convenient location, with friendly customer service. More

by ektuttle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Magana
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 19, 2024 -

Norm Reeves Honda Superstore Cerritos responded

We’re thrilled to receive your 5-star review! Please don’t hesitate to visit us again—we’re here to help!

August 16, 2024

My Honda fit is the BEST vehicle I EVER HAD the service dept.has done a GREAT JOB keeping up the needs of the fit especially service man Manny Sanchez always on top thing quick answers GREAT SERVICE THAN More

by richardvmadriueqz1177
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ty Trieu
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Aug 19, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for your 5-star rating! We're thrilled to hear you had a great experience. We look forward to welcoming you back soon!

August 16, 2024

Better deal better rate and good customer sales , Jojo bayas was amazing. Everytime, Thank you so much. More

by Carlmae
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jojo Bayas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 19, 2024 -

Norm Reeves Honda Superstore Cerritos responded

We appreciate your 5-star review and kind words for Jojo! We're here for all your automotive needs, so don't hesitate to reach out anytime.

August 16, 2024

Thank you Trevor Rodriguez for assisting me with my vehicle. You made it easy for me and stress free. More

by timeisaluxury01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trevor Rodriguez
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Aug 19, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for the glowing review for Trevor and our service crew! It was a pleasure serving you, and we hope to see you again soon.

August 16, 2024

It’s nice that they covered everything for free with my insurance, but I don’t really know what they did for my car every time. Every time when my car’s finished, I cannot find my service person and had to More

by Ivy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus Galeana
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Aug 19, 2024 -

Norm Reeves Honda Superstore Cerritos responded

We are glad to hear that our center took great care of your car. We invite you to reach out to us so that we can discuss more details of your recent visit with us as well. Thank you. Kevin Harris | Customer Relations Manager | 562-345-9100 | kevin.harris@normreeves.com

August 16, 2024

The service was done timely and at a reasonable cost. The advisor also let me know what else is needed for my car. More

by jewiked
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember
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Aug 16, 2024 -

Norm Reeves Honda Superstore Cerritos responded

We're thrilled to have earned your 5 stars! Thank you for choosing us. We'd love to see you again soon!

August 16, 2024

Service rep was great and kept me informed of what was going on with my car. More

by Enforcer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Vargas Service area
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Aug 16, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for the positive feedback! We're always here to provide the best service, so feel free to reach out anytime.

August 16, 2024

Great service very professional and kept me posted the entire time. My car was done quickly More

by jovanballesteros0117
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trevor
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Aug 16, 2024 -

Norm Reeves Honda Superstore Cerritos responded

We’re so happy to see your 5-star rating! It means a lot to us. Please visit us again whenever you need assistance.

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