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Norm Reeves Honda Superstore Cerritos

Cerritos, CA

Overview
Employees
Reviews
Vehicles
4.5
10,173 Reviews
#1 Volume Honda Dealership on the Planet as per American Honda New Vehicle Sales 2011-2012-2013-2014-2015-2016-2017-2018-2019-2020-2021-2022
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18500 Studebaker Road

Cerritos, CA

90703

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Showing 10,173 reviews

November 09, 2023

Service was good and fine fast Anthony really good worker I definitely will go back More

by antionio_ramirez1979@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mazen Abdeh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony
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Nov 10, 2023 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for your kind words! We're thrilled to hear about your positive experience with our service and Anthony's exceptional work. We look forward to welcoming you back soon!

November 09, 2023

Both the internet manager and salesman did a great job in customer service. I would recommend both. More

by westiii2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Linda Ly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Porter
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Nov 10, 2023 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for your kind words! We're thrilled to hear that our team provided excellent service and appreciate your recommendation. Your satisfaction is our top priority!

November 08, 2023

Items from my glove box were found outside my car on the cement when I went to leave. one of them being a key. Other items were strewn on the passanger seat. My TPMS was not set to recalibrate after the tir More

by MizzDee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
none
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Nov 10, 2023 -

Norm Reeves Honda Superstore Cerritos responded

We're sorry to hear about the inconvenience you experienced. Your feedback is important to us, and we'll use it to improve our service. Please don't hesitate to reach out if you have any more concerns or need further assistance in the future. Kevin Harris | Customer Relations Manager | 562-345-9100 | kharris@normreeves.com.

November 07, 2023

Devon is an excellent sales person and easy to work with. He really has a lot of knowledge of the different cars and is able to locate what you want. More

by keithatallman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Magana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Devon Fields
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 08, 2023 -

Norm Reeves Honda Superstore Cerritos responded

We're delighted to hear about your positive experience with Devon! Thank you for your kind words about his knowledge and ability to find what you want. If you ever need assistance with cars in the future, don't hesitate to reach out. We're here to help!

November 07, 2023

Julie Canales is a gem of an employee and always makes me feel like my goals are her priority. More

by vadilisi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mazen Abdeh
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 08, 2023 -

Norm Reeves Honda Superstore Cerritos responded

We greatly appreciate your kind words about Julie Canales! Providing exceptional service and making your goals a priority is what we strive for. If you ever have more automotive needs or questions in the future, please feel free to reach out. Your satisfaction is important to us!

November 07, 2023

I am super happy with my car buying experience with Kash Varzandeh. He was very respectful, no pressure, and worked with me to get a good price on the vehicle I wanted and a reasonable trade in offer. My More

by robert.boucher
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kash Varzandeh
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 08, 2023 -

Norm Reeves Honda Superstore Cerritos responded

We're delighted to hear about your positive car buying experience with Kash Varzandeh! Providing a respectful and pressure-free environment, along with a smooth transaction, is what we aim for. If you ever need further assistance or have any questions in the future, please don't hesitate to reach out. Enjoy your new vehicle!

November 07, 2023

We were really pleased. We were informed quickly and clearly. It was nice as always doing business with Norm Reeves Delar and Mr. Ugur. More

by ukayayalcin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Magana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ugur Sisman
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Nov 08, 2023 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for choosing Norm Reeves Dealer and for your kind words about your experience with Mr. Ugur. We're pleased to hear that you were informed quickly and clearly, and we look forward to serving you again in the future. Your satisfaction is important to us!

November 07, 2023

Bryan Salas is the best service advisor ever! i just hope that one day you guys can bring back the shuttle ride and car wash after the car service. Thanks More

by Monborigsay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan salas very good! Five star
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Nov 08, 2023 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for your kind words about Bryan Salas! We appreciate your feedback, and we'll certainly consider your suggestion regarding the shuttle ride and car wash. We're here to provide top-notch service, and your satisfaction is important to us.

November 07, 2023

Staff is always so helpful and available to answer questions. Never recommend services not needed. More

by ehern
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trevor Rodriguez
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Nov 08, 2023 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for your kind words! We're pleased to hear that our staff is always helpful, available, and honest in their recommendations. If you ever have more questions or automotive needs in the future, don't hesitate to reach out. We're here to assist you.

November 06, 2023

My revs are still fluctuating after they changed my timing belt. I took it in once already, and still the same issue. They did fix my alignment this second time. This is ridiculous, my car never once f More

by d_san17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael Barr
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Nov 10, 2023 -

Norm Reeves Honda Superstore Cerritos responded

We're sorry to hear about the issue you're experiencing with your car. Your satisfaction is important to us, and we'd like to help resolve this matter. Please feel free to reach out to discuss it further. Kevin Harris | Customer Relations Manager | 562-345-9100 | kharris@normreeves.com.

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