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Norm Reeves Honda Superstore Cerritos

Cerritos, CA

Overview
Employees
Reviews
Vehicles
4.5
10,800 Reviews
#1 Retail Dealer in California. Thanks to the support of our loyal Cerritos, Buena Park, and Long Beach, California, customers and the hard work of our dedicated staff, we’ve consistently achieved one of the most coveted honors. We thank you for helping us be an 11x Honda President's Award Winner.
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18500 Studebaker Road

Cerritos, CA

90703

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Showing 10,800 reviews

January 24, 2024

Answered all my questions. Very friendly employees and very insightful. A wonderful experience overall made the process as smooth as possible. More

by alvarez-0116
Recommend Dealer
Yes
Employees Worked With
Jerry Gonzalez
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Jan 25, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you so much for your kind words! We're thrilled to hear that you had a wonderful experience with our team. If you ever have more questions or need assistance in the future, feel free to reach out. Safe travels!

January 23, 2024

Helpful team very informative and straightforward right to the point. Aren't Pushy and supper nice. More

by rickanaheim98
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Susanna Yim
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 24, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for your kind words! We're delighted to hear that you had a positive experience with our team. If you ever have further questions or need assistance, feel free to reach out. Safe travels!

January 23, 2024

Tire pressures were low when car was returned to me. I’ve been waiting to hear back about wheel replacement since August 2023. I’m paying for a service and expect the service to be done right. More

by s_suhun
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Unknown
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Jan 24, 2024 -

Norm Reeves Honda Superstore Cerritos responded

We apologize for any inconvenience you've experienced. We understand the importance of prompt service and would like the opportunity to speak with you about this matter. Kevin Harris | Customer Relations Manager | 562-345-9100 | kharris@normreeves.com.

January 23, 2024

Manny was very professional, kind, and knowledgeable. You should give Manny a raise for sure. More

by mskristagarcia
Recommend Dealer
Yes
Employees Worked With
Manny
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Jan 24, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for taking the time to share your positive experience with Manny! We truly appreciate your feedback and are delighted to hear about the professionalism, kindness, and knowledge you encountered. If you have any further comments or suggestions, feel free to reach out.

January 22, 2024

Ty Trieu highly recommend him ! ! He very helpful and excellent customer service. I’m very happy with my new Honda CRV . More

by Kaylantran805
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ty Trieu
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Jan 23, 2024 -

Norm Reeves Honda Superstore Cerritos responded

thank you for your kind words and recommendation! We're thrilled to hear that you had a positive experience with Ty and our team and are enjoying your new Honda CRV. If you ever need anything, feel free to reach out. Safe travels!

January 21, 2024

Every one is always so helpful! Any questions I had they would answer with no problem! More

by L. Law
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Salas
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Jan 23, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for your kind words! We're thrilled to hear about your positive experience and appreciate your trust in our team. If you ever have more questions, feel free to reach out. Safe travels!

January 20, 2024

When I pickup the car, I asked Bryan how come my oil % is @ 60% ..it should be 100% didn't get an answer.. the the tire pressure light went on the next day.. More

by rowenapguevarra2
Recommend Dealer
No
Employees Worked With
Visit was Jan 9.. with Bryan Salas
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Jan 23, 2024 -

Norm Reeves Honda Superstore Cerritos responded

We apologize for any inconvenience you experienced while working with our team. We strive to provide transparent service and we're sorry for any confusion. Please reach out to discuss any outstanding concerns. Kevin Harris | Customer Relations Manager | 562-345-9100 | kharris@normreeves.com.

January 20, 2024

Efficient. Friendly. Organized. We felt that we got a good deal from an informed salesperson. More

by LIBBYFBCWVV
Recommend Dealer
Yes
Employees Worked With
Phil Byrd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Phil Byrd
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Jan 23, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for your kind words! We're thrilled to hear about your positive experience with our dealership. If you have any further questions or need assistance, feel free to reach out. Safe travels in your new car!

January 20, 2024

Excellent service Well knowledge of the Honda vehicles And definitely will keep servicing my car with Norm Reeves Honda. More

by gerardo8ortiz
Recommend Dealer
Yes
Employees Worked With
Gerardo Ortiz
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Jan 23, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you so much for your kind words! We're delighted to hear about your positive experience with our team and your trust in Norm Reeves Honda. We look forward to continuing to provide excellent service for your car.

January 20, 2024

Thanh was great. Professional and helpful fast service received a call when my vehicle was ready More

by Lsma72004
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thanh
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Jan 23, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you so much for your positive feedback! We're delighted to hear about your positive experience with our professional and fast service team. If you ever need assistance again, feel free to reach out. Safe travels!

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