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Norm Reeves Honda Superstore Cerritos

Cerritos, CA

Overview
Employees
Reviews
Vehicles
4.5
10,800 Reviews
#1 Retail Dealer in California. Thanks to the support of our loyal Cerritos, Buena Park, and Long Beach, California, customers and the hard work of our dedicated staff, we’ve consistently achieved one of the most coveted honors. We thank you for helping us be an 11x Honda President's Award Winner.
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18500 Studebaker Road

Cerritos, CA

90703

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Showing 10,800 reviews

January 19, 2024

I was told by Thearon Armstead that makes credit report will not be run more than twice. Also the car needed a headlight replacement and I have yet to hear back from it. Also, Thearon didn't disclose or se More

by clhughes78
Recommend Dealer
No
Employees Worked With
Thearon Armstead
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thearon Armstead
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Jan 19, 2024 -

Norm Reeves Honda Superstore Cerritos responded

We sincerely apologize for any inconvenience you've experienced and we would like to discuss your concerns at your convenience. Kevin Harris | Customer Relations Manager | 562-345-9100 | kharris@normreeves.com.

January 19, 2024

Good Good service polite tech good job nice lady New battery is good car good More

by londebellf
Recommend Dealer
Yes
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Jan 19, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for taking the time to share your positive experience with our dealership! We're delighted to hear that you received good service, and we appreciate your kind words about our team and the new battery. If you have any further feedback or questions, feel free to reach out. Safe travels!

January 19, 2024

It was very pleasant working with Phil Byrd! He went above and beyond to make purchase of my new car wonderful experience. I will definitely refer he to others! Thank you to Phil again! More

by cashroom0
Recommend Dealer
Yes
Employees Worked With
Phil Byrd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Phil Byrd
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Jan 19, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you so much for sharing your positive experience with Phil Byrd! We're thrilled to hear that he exceeded your expectations. We truly appreciate your recommendation and look forward to serving you and your referrals in the future.

January 19, 2024

Both Susanna Yim and the other helper were kind and understanding. They listened to what we wanted. More

by aestrada2497
Recommend Dealer
Yes
Employees Worked With
Susanna Yim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Susanna Yim
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Jan 19, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for taking the time to share your experience. We're delighted to hear that Susanna Yim and our team were attentive to your needs. Your satisfaction is our top priority, and we appreciate your trust in us. If there's anything more we can assist you with, please don't hesitate to reach out. Safe travels!

January 18, 2024

Excellent service from a professional and skilled team. Everything went much better than expected. Thank you. More

by elizadbepeiacorib45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service - Miguel
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Jan 19, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for taking the time to share your positive experience with our team! We're delighted to hear that everything exceeded your expectations. Your satisfaction is our top priority, and we look forward to serving you again in the future.

January 18, 2024

Okay. Everything works, I just had to wait a little, because my guy was covering for someone else and was dealing with their customers. More

by mskauble
Recommend Dealer
Yes
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Jan 19, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for bringing this to our attention. We apologize for any inconvenience caused by the wait, and we appreciate your patience. We strive to provide excellent service and will address this internally to ensure a smoother experience for our customers in the future.

January 18, 2024

It's the most reliable and more fastest place to go take your car and Trevor is an amazing person More

by vicktoria426
Recommend Dealer
Yes
Employees Worked With
Trevor Rodriguez
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Jan 19, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for your kind words about Trevor and our dealership. We're thrilled to hear that you find us reliable and appreciate your support.

January 18, 2024

Great work! Got me out of there on time, did a good job. No problems More

by reneehill55
Recommend Dealer
Yes
Employees Worked With
Brain Sales
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Jan 19, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for taking the time to share your positive experience! We're delighted to hear that we could meet your expectations and provide a timely and excellent service. If you ever need assistance in the future, feel free to reach out. Safe travels!

January 18, 2024

Awesome and fast! My experience at the dealership was quick, fast and friendly. Thank you More

by wilcox_jason
Recommend Dealer
Yes
Employees Worked With
Thanh Sabatier
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Jan 19, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for sharing your positive experience with us! We're delighted to hear that our team provided you with a quick and friendly service. We appreciate your support and look forward to serving you again in the future!

January 18, 2024

Fast, efficient and excellent. No complaints. I will always have my car maintained at your dealership. There is none one better. More

by cmaxilda
Recommend Dealer
Yes
Employees Worked With
I forget his name but he is awesome!
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Jan 19, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you so much for your kind words! We're delighted to hear about your positive experience and look forward to serving you for all your car maintenance needs in the future.

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