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Norm Reeves Honda Superstore Cerritos

Cerritos, CA

4.6
12,105 Reviews
#1 Retail Dealer in California. Thanks to the support of our loyal Cerritos, Buena Park, and Long Beach, California, customers and the hard work of our dedicated staff, we’ve consistently achieved one of the most coveted honors. We thank you for helping us be an 11x Honda President's Award Winner.
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18500 Studebaker Road

Cerritos, CA

90703

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Showing 12,105 reviews

September 06, 2024

Great service with my sales person but I did notice a lot of hostility among the salespeople. I noticed a couple of situations where a salesperson yelled towards another salesperson. This made me very uncomf More

by lorena.r157
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hossain Ahmed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2024 -

Norm Reeves Honda Superstore Cerritos responded

We're concerned to read your feedback and would like to learn more about your recent visit. At your earliest convenience, please contact us so that we can discuss your experience further. Thank you. Kevin Harris | Customer Relations Manager | 562-345-9100 | kevin.harris@normreeves.com

September 06, 2024

Honda Norms are the best dealership I have deal with. They never give me a hard ever every time I get my car serviced. The staff are very friendly and professional. The best of all they always give you a More

by bongalfonsio31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr Joeph Vargas (service department)
Sep 09, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Your 5-star review is greatly appreciated! We're always here to assist you with anything you need. Visit us anytime!

September 06, 2024

My experience was great fast and easy i will definitely recommend this to my friends More

by leyla122591
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mazen Abdeh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Your 5-star rating made our day! We’re always here to help, so please visit us again whenever you need assistance.

September 05, 2024

Great service and thank you Miguel Cabrera for his knowledgeable on helping me with my car More

by galvezc770
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Cabrera
Sep 06, 2024 -

Norm Reeves Honda Superstore Cerritos responded

We appreciate your 5-star review! Our team is always here to help, and we can’t wait to assist you again in the future.

September 05, 2024

Great service and experience i enjoy the environment and waiting lounge overall Best service indeed More

by sergiosan1993
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thanh sabatier
Sep 06, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for the amazing rating! We’re thrilled to hear you had a great experience and look forward to welcoming you back anytime.

September 05, 2024

I received great quality service there, from the time I bought my car from the dealer to the maintenance department. More

by shava.young
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darrell Pork
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ramiro Montes - 5 stars as well
Sep 05, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for your kind feedback and 5-star rating! We look forward to helping you with all your future automotive needs.

September 05, 2024

Darrell did an excellent job helping me pick a car. He was very thorough and supportive and went through everything in detail . I was very pleased, I felt like I could trust him when he explained every More

by shava.young
Recommend Dealer
Yes
Employees Worked With
Darrell Pork
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Darrell Pork
Sep 05, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thanks for sharing your glowing review! We're happy to hear that Darrell helped you get behind the wheel of a fantastic ride. Enjoy your next drive- we're here for you!

September 05, 2024

Norm Reeves Honda in Cerritos provides world class service. I will continue to go back to them for future car purchases and car service. More

by ftorresjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny services
Sep 05, 2024 -

Norm Reeves Honda Superstore Cerritos responded

We're so happy you had a great experience! Your 5-star review means a lot to us. We're here whenever you need us!

September 05, 2024

Kim the salesperson was absolutely amazing. I am truly happy with my purchase thanks to her. More

by elsakmendez13
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kim
Sep 05, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for the fantastic rating! We're here to make your experience exceptional, so feel free to visit us again anytime.

September 05, 2024

The oil change was great and my representative was very responsive. However, the mechanic failed to properly re-install the engine splash shield for my 2019 Honda Civic. It fell out a couple days after the More

by achalf20226
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Thanh Sabatier
Sep 05, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Hi, we appreciate you taking the time to leave us a review. We would like to ensure all your visits are 5-star experiences, and when an accident happens, we certainly need to take measures to make sure they do not happen again. Please reach out to us at your earliest convenience so that we can learn more about your experience. Thank you. Kevin Harris | Customer Relations Manager | 562-345-9100 | kevin.harris@normreeves.com

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