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Norm Reeves Honda Superstore Cerritos

Cerritos, CA

Overview
Employees
Reviews
Vehicles
4.5
10,332 Reviews
#1 Retail Dealer in California. Thanks to the support of our loyal Cerritos, Buena Park, and Long Beach, California, customers and the hard work of our dedicated staff, we’ve consistently achieved one of the most coveted honors. We thank you for helping us be an 11x Honda President's Award Winner.
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18500 Studebaker Road

Cerritos, CA

90703

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Showing 10,332 reviews

November 29, 2023

Excellent service ! This is my 3rd Honda Susanna has helped me with. She is the best A+ always a pleasure working with her. Thanks Again your the best More

by styleyou4ever
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Susanna Yim
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 29, 2023 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for the 5-star review! We're glad to know that Susanna made your time with us so great. Let us know if you need anything else!

November 29, 2023

Sussana is my go to for cars. She makes my experience smooth & never pressures me. She always is smiling & full of joy!! More

by raagzcomedy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Susanna Yim
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 29, 2023 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for leaving your review! We're glad that Susanna helped make your time with us so much better.

November 28, 2023

Good service on arriving they gave an estimated time that my vehicle was going to be ready I was notified that my vehicle ready good service as a first timer with Honda keep it up Honda More

by stuartltm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan
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Nov 29, 2023 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for sharing your review with us! We're glad to know our service department took good care of you during your visit.

November 28, 2023

They didn't fix my car problem and they charge me a lot of money I pay for nothing More

by P.cuper
Recommend Dealer
No
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Nov 29, 2023 -

Norm Reeves Honda Superstore Cerritos responded

Hi, we are sorry to hear you were less than satisfied during your recent service visit. We would like to address your concerns, please give us a call your earliest convenience. Kevin Harris | Customer Relations Manager | 562-345-9100 | kharris@normreeves.com

November 28, 2023

Easy to make business I had to go through very minimal way of negotiating and got what I want More

by ratnakarp
Recommend Dealer
Yes
Employees Worked With
Reza Asnashari
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Reza Asnashari
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Nov 29, 2023 -

Norm Reeves Honda Superstore Cerritos responded

Thanks for the glowing review! We're glad that you had such a positive experience with us.

November 28, 2023

Excellent service, Julie is a polite and professional employee she answered all my questions, and I was very pleased with the service More

by SusieMA1
Recommend Dealer
Yes
Employees Worked With
Julie Canales
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Nov 29, 2023 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for sharing your feedback with us! We're glad to hear that Julie made your visit a 5-star experience.

November 27, 2023

Got the work done I appreciate the service from Steve trying to figure out the situation More

by Lizet.properties
Recommend Dealer
Yes
Employees Worked With
Steve
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Nov 27, 2023 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for sharing your experience with us! Let us know how we can make your next visit a 5-star one!

November 27, 2023

Do you need the good deal for the car that you like? Go there Norm Reeves then you will know I mean. More

by rongli1975
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stanley Han
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Nov 28, 2023 -

Norm Reeves Honda Superstore Cerritos responded

Thanks for sharing your review with us! Let us know what we can do to make your next visit a 5-star experience!

November 26, 2023

Very professional and friendly. Thank you Julie Julie is a great asset to Honda. She provides excellent customer service that makes me come back. Nice every time without fail. More

by Pinelco
Recommend Dealer
Yes
Employees Worked With
Julie Canales
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Nov 27, 2023 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for sharing your review! We're glad to hear that Julie made your visit with us so great!

November 26, 2023

Amazing. Goes above and beyond Javier is the best employee Honda could ever have Customer for life More

by vanessa_villicana
Recommend Dealer
Yes
Employees Worked With
Javier he is the best!!
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Nov 27, 2023 -

Norm Reeves Honda Superstore Cerritos responded

Thanks for the great review, Vanessa! We're here for you if you need anything else, too!

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