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Norm Reeves Honda Superstore Cerritos
Cerritos, CA
12,393 Reviews
#1 Retail Dealer in California. Thanks to the support of our loyal Cerritos, Buena Park, and Long Beach, California, customers and the hard work of our dedicated staff, we’ve consistently achieved one of the most coveted honors. We thank you for helping us be an 11x Honda President's Award Winner.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday 8:30 AM - 9:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 12,393 reviews
Verified Customer
September 12, 2024
The dealership was very clean and everyone I met was very helpful while I was looking for a vehicle. Thank you to Jose & everyone that helped me. helpful while I was looking for a vehicle. Thank you to Jose & everyone that helped me. More
by fjd1983
September 12, 2024
Service representative was outrageous. He represented fluids was changed. He flatly represented wrong. The fluids was totally empty. Also car was ready to pick up and I signaled him . He represented fluids was changed. He flatly represented wrong. The fluids was totally empty. Also car was ready to pick up and I signaled him . I am ready to pick up . He was on the phone. He extended phone conversation more than 5 minutes and he picked up another phone call and kept going another 5 minutes. Very rude and outrageous punk. After phone call he said today is super busy. Certainly he could shorten up his phone conversation or many other ways to treat the customer. He needs a tracing and serious service education. Very rude outrageous service representative. Unbelievable. Such as great sore and such a great punk. More
by Paul
Employees Worked With
Miguel.
September 12, 2024
The visit went really well. Got the car I needed at a solid rate. Would definitely recommend this dealer. Got the car I needed at a solid rate. Would definitely recommend this dealer. More
by hugolopzmtg
Employees Worked With
September 12, 2024
I have experienced great customer service from the service department, especially from Trevor Rodriguez. He takes the time to explain things and makes sure my car is running with no issues. Been comin service department, especially from Trevor Rodriguez. He takes the time to explain things and makes sure my car is running with no issues. Been coming here for years and will continue to do so More
by Erica Rodriguez
Employees Worked With
Trevor Rodriguez, Orange Team
September 12, 2024
Very nice good customer service satisfied with everything large inventory good vehicle color choice quick checkout large inventory good vehicle color choice quick checkout More
by rajanjpatel
September 12, 2024
I had a wondeful experience and great time purchasing a car at this honda location. Great staff and very accommodating to clients. car at this honda location. Great staff and very accommodating to clients. More
by dexlowdown1630
Employees Worked With
September 12, 2024
Excellent Customer Service by Joseph Vargas! He is very professional and polite. Thank you very much. He is very professional and polite. Thank you very much. More
by areyes4582
Employees Worked With
