Norm Reeves Honda Superstore Cerritos

I leased my new HRV through Jose Magana. He was so helpful and personable. AMAZING! He was so helpful and personable. AMAZING! More

Great experience and great service! Jose Magaña thank you so much Always professional and helpful Jose Magaña thank you so much Always professional and helpful More

Great Environment and Very helpful and friendly and will to help and feel no pressure to buy to help and feel no pressure to buy More

Have leased two Honda vehicles within the past few years and was helped with Christian Delgadillo. Always truthful and honest person to deal with. He has also helped multiple friends and family members. I’m and was helped with Christian Delgadillo. Always truthful and honest person to deal with. He has also helped multiple friends and family members. I’m looking forward to visit him again and a get a new vehicle pretty soon. Definitely an asset to norm reeves Honda Cerritos. More

Helpful, knowledgeable of what she does, honest, awesome customer service, excellent communication with her customer. Overall fantastic and wonderful deal. customer service, excellent communication with her customer. Overall fantastic and wonderful deal. More

We’re so happy to have had Christy Nuval contact us when we inquired for a vehicle purchase online. We met her at the dealership and she helped us find the perfect vehicle for our daughter. She really went we inquired for a vehicle purchase online. We met her at the dealership and she helped us find the perfect vehicle for our daughter. She really went above and beyond to help us with our needs and really took the time and did not rush us. Once we picked up the vehicle, she spent time with us to show all the features and answered any questions we had! We will definitely send our family and friends to her. More

Christy did her absolute best to get the car we want. She is knowledgeable, honest, caring, and reliable. I recommend Christy to anyone interested in purchasing or leasing a car at Honda Norm Reeves. She is knowledgeable, honest, caring, and reliable. I recommend Christy to anyone interested in purchasing or leasing a car at Honda Norm Reeves. More

It was a very hospitable and friendly experience purchasing a car here with Susanna. She was also timely. purchasing a car here with Susanna. She was also timely. More

This review is only for the honest, good hard working people. Those who lie, are deceitful and lack a moral compass please disregard this review. Last year, I purchased a vehicle from the above dea people. Those who lie, are deceitful and lack a moral compass please disregard this review. Last year, I purchased a vehicle from the above dealership due to being a long time customer and reading all the rave reviews(I didn't even get a great deal). Shortly after I took my vehicle into the service department to get few items fixed under warranty. To make a long story short, they kept my car longer than needed and stuck me with a rental car bill which I was told they will be covering. Here's the long story if you are interested. Last year, I borought my car in for a couple minor fixes which were all under warranty. I was told it should only take a couple days and not to worry they they will provide me with a rental through Enterprise. A couple days passed and no phone call, I decided to call my service advisor fornan update on my car. I was told my service advisor was on vacation and my car was not ready. I called every day after attempting to find out the statusnof my car. I spoke with multiple service advisors who gave me the run around just to tell me my car was not ready. Initially i found it amusing, everytime I called, no one was able to tell me the status of my car. I would be on hold for at least 10 to 15 minutes just told my car is not ready. Upset, i asked to talk to a service manager which took even longer. Finally, on the 6th day I called again and after waiting for a period of time they finally told me my car was ready. They kept my car for 6 days to fix a spring in the seat which prevented the seat from reclining! Concerned about the rental, I spoke with the service manager, who assured me I would not be responsible for the rental fees and they will be covering it in full. Fast forward to today. I was doing my bills and noticed there was a recent charge on my credit card from Enterprise rental. The only time I rented from them was a year ago. I called Enterprise and they advised they recently received payment for two days from Norm Reeves and charged my card for the remaining balance. After a year! It not all about the money. I'm disappointed in my self for thinking a long standing relationship ment something. I thought I can trust them on their word. Shame on me! More

I am so glad to have worked with Christy Nuval. She is knowledgable, trustworthy, honest, and patient. I had a lot of worry with buying a car in the current market, but she made everything very smo She is knowledgable, trustworthy, honest, and patient. I had a lot of worry with buying a car in the current market, but she made everything very smooth, explained each step well. She patiently answered all the questions I had and was never pushy. She gave me time to decide and made me feel like she was truly there for me. She easily won me and my sister’s trust. The whole experience was very good, I’m so glad to have a go-to person now, who I can recommend to all friends and family! More