Norm Reeves Honda Superstore Cerritos

Really nice and helpful with everything came in answered my questions and got me into my new civic my questions and got me into my new civic More

Susanna was amazing. Very friendly and very informative. Susanna knew the call inside and out and made the buying of my car and smooth painless process! Thank you very much! Susanna knew the call inside and out and made the buying of my car and smooth painless process! Thank you very much! More

Christy was beyond a “helpful Honda” person, she very sweet and honest…we felt very comfortable purchasing a car from her and Norm Reeves…we drove about 30 miles to make this purchase, passed 4 other Hon sweet and honest…we felt very comfortable purchasing a car from her and Norm Reeves…we drove about 30 miles to make this purchase, passed 4 other Honda dealerships, just to deal with Christy…she was very knowledgeable and friendly throughout the whole process, and I feel comfortable referring my friends and family. We had an awesome experience and are very happy with the car, if you’re in the market for a Honda, Norm Reeves Cerritos and Christy should be at the top of your list…Thanks Christy and everyone at Norm Reeves Cerritos… More

Friendly staff. Very attentive and very accommodating. Suzanna, our sales specialist went ABOVE and BEYOND like we’ve never experienced before. She’s kind, intelligent, and extremely good at her job. Suzanna, our sales specialist went ABOVE and BEYOND like we’ve never experienced before. She’s kind, intelligent, and extremely good at her job. More

Great service.sent pictures of car thru text which is helpful. Got my CRV! N helpful. Got my CRV! N More

Susanna was great. Nothing like knowing you have a salesperson who looks at your best interest and future opportunities. It all started with a simple quote over the phone, and she took the time to kee salesperson who looks at your best interest and future opportunities. It all started with a simple quote over the phone, and she took the time to keep it 100% for me and my family. Genuine person that I would definitely refer. More

I highly recommend Christina Nuval. She made the experience fast and easy, she was knowledgeable and kind, and I’m happy she was there through it all. experience fast and easy, she was knowledgeable and kind, and I’m happy she was there through it all. More

I reached out to Susanna Yim regarding a new Honda Civic on July 23, asking if it was possible to accommodate a few requirements: - I gave a choice of a few colors - I asked for no front license plate b on July 23, asking if it was possible to accommodate a few requirements: - I gave a choice of a few colors - I asked for no front license plate bracket to be installed (something that seems to be possible based on a few photos here on Dealer Rater) - I asked for no additional dealer add ons (e.g. security system, tint, etc) - I asked to retain the factory paperwork (window sticker, build sheet, etc) - I asked for the possibility to inspect the under side of the vehicle before delivery While Susanna was very prompt in her responses, it seems none of the above are in the realm of possibility at Norm Reeves Honda Cerritos. I reached out to the general manager of the dealer to share my experience and received no response. Based on the reviews of other folks on Dealer Rater, I was hoping for a better experience but it seems I'll be taking my business elsewhere. More

You can just feel Christy genuinely wants to help you get the best possible deal. the best possible deal. More

Luis Rojo & E J Yeon are extremely helpful and friendly. They were both very knowledgeable and went so far as to drive to Huntington Beach to pick up our vehicle. Spall Tanvir (Business Manager) did a great They were both very knowledgeable and went so far as to drive to Huntington Beach to pick up our vehicle. Spall Tanvir (Business Manager) did a great closing job and explained everything to us. Great service and we will refer family and friends. More