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Norm Reeves Honda Superstore Cerritos

Cerritos, CA

Overview
Employees
Reviews
Vehicles
4.5
10,317 Reviews
#1 Retail Dealer in California. Thanks to the support of our loyal Cerritos, Buena Park, and Long Beach, California, customers and the hard work of our dedicated staff, we’ve consistently achieved one of the most coveted honors. We thank you for helping us be an 11x Honda President's Award Winner.
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18500 Studebaker Road

Cerritos, CA

90703

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Showing 10,317 reviews

March 02, 2025

Roberto was great, knowledgeable and worked on getting us the deal we wanted. We left very happy! More

by marilugo01
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roberto Arteaga
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 03, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Best of luck with your new-to-you Honda, Marilu! That's our goal--that every customer leaves happy, and we're pleased that we could achieve this goal. We will let Roberto know about your satisfaction. When you're ready for your first service visit, you can conveniently book your appointment online. Thank you!

March 02, 2025

Great dealership to buy a car. Friendly customer services and also satisfied with my purchases. More

by benorma2425
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joel Davalos
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Mar 03, 2025 -

Norm Reeves Honda Superstore Cerritos responded

We wish you lots of good luck with your new Honda, Norma! We pride ourselves on quality service to go along with our selection. When you stop in next time, you can let us know how you like it and if you found a name for your car. Thanks so much!

March 02, 2025

Very straightforward and quick. She was bery polite and good energy. Would buy from her again More

by cyvin1525
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Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christina Nuval
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Pacheco
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 03, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Congratulations on your new Honda! Christy is getting a lot of love today, and she deserves it with all the hard work she accomplishes. Thanks for sharing your experience, and we hope to see you at your first service visit!

March 01, 2025

Michael is a fabulous salesman. The salesman stereotype of being push and making you feel pressured or lied to after you leave is not found in Michael. He is understanding and wants More

by E_santoni
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Villanueva
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 03, 2025 -

Norm Reeves Honda Superstore Cerritos responded

What a fantastic review! Congratulations on your new Honda, and we're so happy that Michael could prepare you for the buying process. If you need accessories, we can help you out with those as well. Thanks so much!

March 01, 2025

Great experience! Michael Villanueva was knowledgeable and even more helpful. Definitely returning for my next Car! More

by JonLope
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Villanueva
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 03, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Congratulations on your new Honda, Jon! This must be Michael's lucky day--he's getting some awesome feedback. We appreciate you putting your trust in him, and we'll be more than happy to help you again. Thanks so much!

March 01, 2025

I've had my '24 Accord Hybrid servced twice at this dealership. The service dept. has impressed me both times. Very customer focused and they get things done timely and as promised. More

by jcsaavedra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Everyone in the service dept.
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Mar 03, 2025 -

Norm Reeves Honda Superstore Cerritos responded

If we can wow a customer, it's a very good day! We're so excited to read that your service experiences with your 2024 Honda Accord Hybrid have been so successful. If you need a quick appointment for a maintenance task, we have Express Service to serve you better. Thank you!

March 01, 2025

Great work. Julie is great. .well informed and good advice from her. I trust her judgement and knowledge More

by roserivas1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julie
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Mar 03, 2025 -

Norm Reeves Honda Superstore Cerritos responded

It's important to have a service representative that you can trust, Rose. We're so excited that Julie can perform that role. If you'd like to request her for future appointments, please let us know. Thank you!

March 01, 2025

Very busy, well staffed, met estimated times of service. Note I did not have an appointment. Service item missed, I figured it out later when Re read manual at home, no big issue. More

by Pielot1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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Mar 03, 2025 -

Norm Reeves Honda Superstore Cerritos responded

We appreciate you bringing the missing service item for your Honda to our attention! We're happy that you had a good visit, and if you'd like to have the one issue addressed, please let us know. Thank you, and we hope to see you again!

February 28, 2025

The team at Norm Reeves Honda go out of their way to make sure that their customers are taken care of. They are very knowledgeable, not only in their cars, but cars in general and their prices are reasonable More

by Joey.Ramirez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thanh S.
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Feb 28, 2025 -

Norm Reeves Honda Superstore Cerritos responded

That sounds like a satisfying service visit for your Honda, Joey! We love to hear this feedback and that you felt that our service technicians were well-versed in more than just Honda. Thanks for coming by! If you want an even better price for service, check out our service specials before you come in next time.

February 28, 2025

Chandika great sales person I got a CRV hybrid Sport Touring, nd very happy with the car. His knowledge was excellent nd persuaded me to get the Sport Touring. I will be buy another CRV from him. C More

by dinosri
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chandika De Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 28, 2025 -

Norm Reeves Honda Superstore Cerritos responded

We wish you the best of luck with your new Honda CR-V Hybrid! We're happy to hear that Chandika could give you all the information that you needed. If you have any questions about your new car or owning a hybrid, please reach out to us. Thanks so much, and we'll pass on the compliments to Chandika. Thank you!

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