Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a Review

Norm Reeves Honda Superstore Cerritos

Cerritos, CA

Overview
Employees
Reviews
Vehicles
4.5
10,318 Reviews
#1 Retail Dealer in California. Thanks to the support of our loyal Cerritos, Buena Park, and Long Beach, California, customers and the hard work of our dedicated staff, we’ve consistently achieved one of the most coveted honors. We thank you for helping us be an 11x Honda President's Award Winner.
Contact Dealership
View Awards

18500 Studebaker Road

Cerritos, CA

90703

Directions

By Type

Showing 10,318 reviews

February 22, 2025

Best salesmen ever! Great experience and highly recommend this two guys. Loving my car so much. More

by Valerie Becerra
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Albert Rosales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesus Galeana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 24, 2025 -

Norm Reeves Honda Superstore Cerritos responded

We wish you nothing but happy travels in your new Honda, Valerie! Our sales team will be so thrilled to read your review. We appreciate the feedback. Remember to schedule your first service visit online. Thank you!

February 22, 2025

The dealership itself is well organized and employees work fast and communication is good and the job gets done. Very friendly employees. More

by mariarocio181
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leo
Report | Print
Feb 24, 2025 -

Norm Reeves Honda Superstore Cerritos responded

We're glad to hear that your service visit for your Honda went so well, Maria! If you'd like to share any suggestions to improve our services, we will be happy to hear them. We value our customers and want them to be treated well. Thank you!

February 22, 2025

They were able to make my shopping experience easier than I thought. Walked out with the car I wanted! More

by santanamaridd19413
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Gonzalez
Report | Print
Feb 24, 2025 -

Norm Reeves Honda Superstore Cerritos responded

We're so excited to read about your shopping experience for a new Honda! Congratulations, and we're pleased that our team could steer you in the right direction. If you'd like to add accessories, please reach out to us. Thank you!

February 22, 2025

Excellent service will be returning for my next car here to this location when I’m ready to trade in my car More

by jice117
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 24, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Congratulations on your new Honda! We're flattered that you will be returning in the future to trade in your car. In the meantime, we hope that we will see you for your first service appointment, which you can schedule online. Thank you!

February 22, 2025

Excellent customer service , there was a short wait time, no problems during my visit, my car has been running well More

by Ana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Vargas
Report | Print
Feb 24, 2025 -

Norm Reeves Honda Superstore Cerritos responded

That's great to hear, Ana! We take our service very seriously so we want the visit to be efficient and fast. We're glad to have met that goal. Thanks so much, and we hope to see you at your next service visit!

February 22, 2025

Manny was a great service provider and dedicated his time to help me understand the process of the service that was going to be done for the day. More

by jaime11250915054
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny
Report | Print
Feb 24, 2025 -

Norm Reeves Honda Superstore Cerritos responded

When we hear about the dedication of our service providers, we feel so proud, Jaime! Manny will be happy to read this, too. If you'd like to request him in the future, please let us know. Thank you!

February 22, 2025

I was not happy with the service provided, the agent was not helpful at all. My tires are always left with low air everytime I go here. He wasn't helpful and was just trying to sell me stuff for the car. More

by nadinesolis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
George Raygoza
Report | Print
Feb 24, 2025 -

Norm Reeves Honda Superstore Cerritos responded

We appreciate you letting us know about your Honda service visit and your concerns about the inflation in your tires, Nadine. To voice your concerns, please feel free to reach out to us. Thank you. Kevin Harris | Customer Relations Manager | 562-345-9100 | kevin.harris@normreeves.com."

February 21, 2025

Excelente el Sr. Ortega una persona muy eficiente. A gran diferencia de un joven que me atendió un día antes no supe su nombre pero lo distingo por unos aritos negro More

by anayana1111
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ortega
Report | Print
Feb 24, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Agradecemos que compartas tu experiencia, tanto lo positivo como lo negativo. Nos alegra saber que tu visita fue satisfactoria, pero abordaremos con nuestro equipo de servicio los otros problemas que mencionaste. Muchas gracias, y esperamos verte en otra ocasión para servicio. Si deseas discutir esto con un representante del concesionario, por favor contáctanos. Kevin Harris | Gerente de Relaciones con Clientes | 562-345-9100 | kevin.harris@normreeves.com."

February 21, 2025

I arrived earlier than my scheduled appointment and even though there was a long line of cars waiting for service, my wait time was less than 10 minutes. Joseph Vargas, the rep who helped me, was very nice More

by Gobee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Vargas
Report | Print
Feb 24, 2025 -

Norm Reeves Honda Superstore Cerritos responded

That's sounds great! Ten minutes and then three hours sounds like an efficient service visit for your Honda with Joseph's assistance. We're so pleased, and you even received a helpful custom video. Thanks for sharing your story, and we welcome you to come back any time!

February 21, 2025

Great service. The service advisor Ruben Marquez is awesome, knowledgeable, trustworthy, mindful, helpful and very friendly. More

by Dom69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Report | Print
Feb 21, 2025 -

Norm Reeves Honda Superstore Cerritos responded

All these positive adjectives say it all for us, Dom! We're happy that your service visit for your Honda went so well. We will be sure to pass on your compliments to Ruben, and hope that we see you again. Feel free to make your appointment online. Thank you!

1
...
47
48
49
...
1032