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Norm Reeves Honda Superstore Cerritos

Cerritos, CA

4.5
10,710 Reviews
#1 Retail Dealer in California. Thanks to the support of our loyal Cerritos, Buena Park, and Long Beach, California, customers and the hard work of our dedicated staff, we’ve consistently achieved one of the most coveted honors. We thank you for helping us be an 11x Honda President's Award Winner.
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18500 Studebaker Road

Cerritos, CA

90703

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Showing 10,711 reviews

September 26, 2025

Great experience at Norm Reeves Honda Cerritos! Bought a 2025 Honda Accord EX-L Hybrid and everything went super smoothly. Cristie Nuval was awesome—friendly, helpful, and made the whole process ea More

by jeff012
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christina Nuval
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Congrats, Jeff and family! That new Honda Accord Hybrid looks right at home with you all! Cristie is honored to have assisted you with four vehicles now, and we're looking forward to many more. Enjoy!

September 25, 2025

Poor customer service and no shuttle service. Very disappointing will not return for further service. More

by Soyrick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service advisor
Sep 26, 2025 -

Norm Reeves Honda Superstore Cerritos responded

We're sorry to hear of your disappointment. That's never how we want our guests to feel. I’d like the chance to understand what happened during your service visit and explore ways we can make it right. Please contact me directly so we can review this together. Kevin Harris | Customer Relations Manager | 562-345-9100 | kevin.harris@normreeves.com.

September 25, 2025

They were professional and completed the work on my car quickly. Everyone is interacted with was friendly and knowledgeable. More

by Jean
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
Sep 26, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Jean, that’s how we like to run the pit stop: fast, friendly, and flawless! Our crew loves making sure you’re back on the road with confidence and a smile. Thanks for trusting us with your ride!

September 25, 2025

To whom it may concern I was very disappointed in the Honda auto Center representative. How my wife and I was misled to believe that paying for another tire because I had what look like a nail in my tire More

by jamesanderson20005
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Oscar Ortega
Sep 26, 2025 -

Norm Reeves Honda Superstore Cerritos responded

James, we completely understand how frustrating this situation must have been. I’d like the chance to review your visit and clarify what happened so we can ensure everything is addressed. Please contact me directly so we can discuss this further. Thank you, and I hope to resolve this for you soon. Kevin Harris | Customer Relations Manager | 562-345-9100 | kevin.harris@normreeves.com.

September 25, 2025

Excelente servicio, lo recomiendo, aunque se tardaron en atenderme pero fue por el horario que yo elegí, pero estuvo listo mi vehículo en menos de 2 horas y eso que fueron 3 puntos importantes. More

by luis99_355
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramiro Montes
Sep 26, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Hola, Luis. ¡Gracias por calificarnos con cinco estrellas! Nos alegra que Ramiro haya brindado un excelente servicio. Vuelve cuando quieras.

September 25, 2025

Always have great customer service with the service department. You have an excellent worker Trevor Rodriguez!!! More

by delialopez178
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trevor Rodriguez service department
Sep 26, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Hey Delia, sounds like Trevor was the MVP of your service day! He’s got the playbook memorized and always goes for the win when it comes to customer care. Thanks for cheering him on. We’ll keep the victories rolling!

September 25, 2025

Norm Reeves Honda Superstore Cerritos is the best Honda dealership in California. They have the best automobile prices and car service, I have been a loyal costumer for over 30+ years. I do and will always More

by staciegaines69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Vargas-Service Advisor
Sep 25, 2025 -

Norm Reeves Honda Superstore Cerritos responded

That’s a loyalty streak worth a standing ovation, Stacie! Thirty-plus years of choosing Norm Reeves Honda makes you part of the family history at this point. Thank you for being such a dedicated fan and for sending your friends and family our way. If there's anything we can do to make your next visit five-star worthy, let us know.

September 24, 2025

had the most awesome experience yesterday at Norm Reeves Honda in Cerritos. I took my car for its usual oil change and I won't lie, my day started off awful and I just felt that it was going to keep getting More

by Alfredo Cortez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department Miguel Cabrera
Sep 25, 2025 -

Norm Reeves Honda Superstore Cerritos responded

We love hearing stories like this, Alfredo! Miguel has a way of turning rough mornings into smooth rides! It’s awesome that he could save you money, speed up your service, and even get a laugh in along the way. Your words capture exactly the kind of care we want every guest to experience.

Sep 25, 2025 -

Alfredo Cortez responded

Thank you! I usually get anxious when it comes to spending time at the dealerships for oil changes cus it takes FOREVER, but it was a short wait. I sat down in your lobby, was on a conference call and next thing you know, my car was ready. Now that’s what I call speedy service. Amazing worker and team. Now, this is the type of recommendations I enjoy giving, cus if I was treated amazing, I definitely know that my family, friends and co workers would benefit from also. Have an awesome Thursday.

September 22, 2025

By far, more vehicles available at Norm Reeves, than any of the other local Honda dealerships ! More

by hernandezdr
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Liliana Mares
Sep 23, 2025 -

Norm Reeves Honda Superstore Cerritos responded

We take great pride in our selection and are thrilled you noticed! From cars to trucks to SUVs, we want to have something for everyone who walks through our doors. Thanks for the feedback, and if there's anything we can do to earn five stars next time, just tell us!

September 22, 2025

Norm Reeves Honda superstore is the best. They always have the car I’m looking for in stock. More

by Honeyord144
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christina Nuval
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Thanks so much for the love! It truly means a lot to hear you think we're "the best." Is there anything we can do to earn your fifth star? Please let us know!

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