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Norm Reeves Honda Superstore Cerritos

Cerritos, CA

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Vehicles
4.6
8,161 Reviews
#1 Volume Honda Dealership on the Planet as per American Honda New Vehicle Sales 2011-2012-2013-2014-2015-2016-2017-2018-2019-2020-2021-2022
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18500 Studebaker Road

Cerritos, CA

90703

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Showing 8,161 reviews

May 17, 2024

Great service but very busy center. They forgot to wash the car, maybe because too popular. More

by cw6914311
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Reza Asnashari
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 21, 2024 -

Norm Reeves Honda Superstore Cerritos responded

We apologize for the oversight. Your satisfaction is our priority, and we appreciate your feedback. We'll ensure your next visit includes a complimentary car wash. Thank you for choosing our dealership!

Helpful
May 17, 2024

I took my car for the first service and the atención was excellent, they promised my car to be done between an hour and a half and two hours and it was done I les than two hours. Good job!. One thing that I More

by robpirruurism
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Recommend Dealer
Yes
Employees Worked With
Service department
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May 21, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for the positive feedback on our service efficiency! We appreciate your suggestion regarding the complimentary car wash and will certainly consider it for future improvements. We look forward to serving you again soon.

Helpful
May 17, 2024

The crevice it was pretty good I like it the crevice people there nice people More

by ramonvegerassre1
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Mazen Abdeh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Susanna Yim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Villanueva
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 21, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for your kind words! We're thrilled you enjoyed your experience with us. Looking forward to welcoming you back in the future!

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May 16, 2024

Hossain Ahamed made our experience amazing. He was so helpful in finding my wife's mother's Day gift !he was so friendly and kind . I have recommended him to Mt friends and family . It was our More

by moses4513
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Recommend Dealer
Yes
Employees Worked With
Hossain Ahmed
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 16, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for sharing your experience, Hossain Ahamed truly values providing exceptional service to all our customers. We're delighted to have exceeded your expectations and look forward to serving you and your loved ones again in the future!

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May 16, 2024

The best service I've ever received. I think they are great. Looking forward to coming back More

by bigdg40
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darrell Pork
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mazen Abdeh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jojo Bayas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christina Nuval
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 16, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you so much for your kind words! We're thrilled to hear about your positive experience with us. We can't wait to welcome you back to our dealership in the future!

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May 16, 2024

Extremely helpful to customers and ensures quality to sales. Would definitely shop again when upgrading More

by alex-1016
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Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Thearon Armstead
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samantha Alejo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 17, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for your kind words! We're thrilled to hear about your positive experience with us. We look forward to assisting you again when you're ready for an upgrade!

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May 16, 2024

Great Service. The atmosphere was great. I’m happy with my new car. Great job More

by molymary1995
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Thearon Armstead
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 17, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you so much for your kind words! We're thrilled to hear that you enjoyed the service and your new car – happy driving!

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May 16, 2024

Great price, great customer service , quick turn around and will return again in the near future. More

by Jalatorre1981
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Workmanship
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Recommend Dealer
Yes
Employees Worked With
N/a
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May 17, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you so much for your kind words! We look forward to serving you again soon.

Helpful
May 16, 2024

Friendly fast service. Knowledgeable sales people and they do not pressure you to buy products you do not want. More

by gotoy2001
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Byrd
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 17, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for your kind words! We're thrilled to hear you enjoyed our service and had a pressure-free experience with our team.

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May 16, 2024

Steve M. In service was helpful and professional during my last minute visit. It was smooth and hassle free. More

by SRose
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Mendoza
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May 17, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for your kind words for Steve! We're thrilled to hear that your last-minute visit went smoothly and that our service team was able to assist you professionally.

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