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Norm Reeves Honda Superstore Cerritos

Cerritos, CA

Overview
Employees
Reviews
Vehicles
4.6
12,315 Reviews
#1 Retail Dealer in California. Thanks to the support of our loyal Cerritos, Buena Park, and Long Beach, California, customers and the hard work of our dedicated staff, we’ve consistently achieved one of the most coveted honors. We thank you for helping us be an 11x Honda President's Award Winner.
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18500 Studebaker Road

Cerritos, CA

90703

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Showing 12,316 reviews

October 04, 2026

Good nothing else compared to other car dealers. In general is good Is a good dealership More

by martinfc227
Recommend Dealer
Yes
Employees Worked With
Jose Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Sanchez
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Oct 05, 2026 -

Norm Reeves Honda Superstore Cerritos responded

Martin, it’s nice to know the overall dealership experience has been a good one for you. You’ve given us four stars and described the dealership as a solid choice compared with others you’ve visited, and we’d love to know what could have made this visit stand out even more. If there was one thing we could improve, we’d be interested to hear it.

October 04, 2026

The morning was busy, but I made an appointment. George was very attentive and addressed my concerns. More

by Sac_628
Recommend Dealer
Yes
Employees Worked With
George Juarez
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Oct 05, 2026 -

Norm Reeves Honda Superstore Cerritos responded

The morning may have been busy, but George was ready to saddle up and give your concerns his full attention. Having an appointment already on the books made it easier to get your visit underway, and George made sure you weren’t lost in the morning rush. That’s the kind of attentiveness that helps keep the day moving.

October 04, 2026

Great service Trevor is always very helpful and hands on the repairs and explains the condition of the vehicle's diagnostic. More

by delialopez178
Recommend Dealer
Yes
Employees Worked With
Trevor Rodriguez
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Oct 05, 2026 -

Norm Reeves Honda Superstore Cerritos responded

Trevor was right there in the details. His hands-on approach to the repairs, paired with his willingness to explain the diagnostic information, gave you a better understanding of what was happening with your vehicle. Good service gets the work done, and great communication helps you understand the work too.

October 04, 2026

It was good service, quick It was honest quick and it was a great experience More

by Jovo728
Recommend Dealer
Yes
Employees Worked With
Michael Barr
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Oct 05, 2026 -

Norm Reeves Honda Superstore Cerritos responded

Quick and honest is a pretty strong pair of words for a service visit. Michael helped keep things moving while giving you the straightforward experience you were looking for, and the result was a visit you described as great. That’s a pretty efficient way to check service off the list.

October 04, 2026

Excellent service and very helpful Great experience! Leo service was excellent, riendly, and everything was clean and well-maintained. I really enjoyed my visit and would definitely come back again. Hig More

by jeannetiamson
Recommend Dealer
Yes
Employees Worked With
Leo Lazcano
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Oct 05, 2026 -

Norm Reeves Honda Superstore Cerritos responded

Excellent service deserves a polished setting, and your visit had both. Leo kept things friendly and helpful, while the clean, well-maintained dealership added to the experience. A visit that leaves you enjoying the service and the surroundings is a pretty strong five-star showing.

October 04, 2026

Fast and effective Treated my wife and I with a friendly smile, and looked interested in solving our dimela More

by Ellsspannto
Recommend Dealer
Yes
Employees Worked With
Johnathan
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Oct 05, 2026 -

Norm Reeves Honda Superstore Cerritos responded

The mission was simple: figure out the dilemma and get you both taken care of. Johnathan brought the friendly approach and the efficiency to make it happen. A problem came through the door and a solution went out with you.

October 04, 2026

I came in for an oil change, noticed my civic was pulling to the right so I asked for an alignment. The technician found a nail in my tire so they replaced the tire. Honda has taken care of me at every turn. More

by Andrewcoelhoexperience
Recommend Dealer
Yes
Employees Worked With
Thanh Sabatier
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Oct 05, 2026 -

Norm Reeves Honda Superstore Cerritos responded

An oil change turned into a little automotive detective story when your Civic started pulling right. The nail in the tire was the clue, and catching it before it became a bigger problem gave Thanh and the team the chance to get the tire replaced and put you back on the right track. Norm Reeves Honda Cerritos has clearly earned its place in your corner.

October 03, 2026

Thank you george R. And to your team. I appreciate it. Good job and to your team More

by andyski428
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George raygoza
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Oct 05, 2026 -

Norm Reeves Honda Superstore Cerritos responded

George gets the headline, but you made sure the rest of the team got their credit too. That says something about the experience as a whole when the person who helped you stands out while the entire crew earns a mention. George and the team have a pretty good review to put on the bulletin board.

October 03, 2026

Did a good job but they could not print out the inspection report and I wanted it More

by Oneclen84
Recommend Dealer
Yes
Employees Worked With
Trevor
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Oct 05, 2026 -

Norm Reeves Honda Superstore Cerritos responded

You got the service you came in for, but the inspection report was an important part of the final check, and not being able to print it left the visit unfinished. We’re taking note of that piece, especially since having those details available can be useful long after the vehicle leaves the shop. Hopefully, the next visit has every box checked.

October 03, 2026

Very helpful Understand your situation and assist you the best way they can In a timely manner More

by Sosamreth
Recommend Dealer
Yes
Employees Worked With
Robert Gonzalez
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Oct 05, 2026 -

Norm Reeves Honda Superstore Cerritos responded

Some service visits are straightforward, while others require a little more listening and problem-solving. Your team took the time to understand what you needed and find the best way forward without letting the clock get away from them. That combination of attention and efficiency is a good standard to carry forward.

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