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Norm Reeves Honda Superstore Cerritos

Cerritos, CA

Overview
Employees
Reviews
Vehicles
4.5
10,822 Reviews
#1 Retail Dealer in California. Thanks to the support of our loyal Cerritos, Buena Park, and Long Beach, California, customers and the hard work of our dedicated staff, we’ve consistently achieved one of the most coveted honors. We thank you for helping us be an 11x Honda President's Award Winner.
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18500 Studebaker Road

Cerritos, CA

90703

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Showing 10,822 reviews

October 18, 2025

Just got my new car from Norm Reeves Honda Superstore Cerritos and I couldn’t be happier! The team went above and beyond to make sure I got exactly what I wanted. Excellent service and great people defin More

by destintyyepez56
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roberto Arteaga
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 20, 2025 -

Norm Reeves Honda Superstore Cerritos responded

We’re so glad to hear you had a great experience with our team! Thank you for taking the time to share your feedback. We look forward to welcoming you back for your next visit!

October 18, 2025

Jerry sold me my car and he was amazing! Thank you so much! I appreciated his help More

by Burtt.Cameron
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jerry Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank
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Oct 20, 2025 -

Norm Reeves Honda Superstore Cerritos responded

You earned a high-five from Jerry and our team! Thank you for the 5-star rating, and we hope you're enjoying your new-to-you car.

October 18, 2025

There’s no words to describe how happy and grateful I am on getting my car with this dealer they go above and beyond on trying to help you to walk out with what you want. I highly recommend going here and n More

by jbarahona52
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chandika De Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff
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Oct 20, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Your heartfelt review is all the motivation we need! Thank you for taking the time to let us know how much you enjoyed working with our team. Any day we see a driver sit in their new Honda is a fantastic one. We're wishing you many miles of smooth and fun adventures!

October 18, 2025

The employee was not helpful or friendly. i am disappointed in the last couple of visits. More

by gymmama5620
Recommend Dealer
No
Employees Worked With
service
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Oct 20, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Our team is disappointed to hear about your recent experience, and we would like to learn more about it at your earliest convenience. Please contact us so that we can discuss your visit further. Thank you. Kevin Harris | Customer Relations Manager | 562-345-9100 | kevin.harris@normreeves.com

October 17, 2025

Car sales man Eddie was very knowledgeable and helpful. Would definitely recommend friends and family thank you. More

by teckselectric
Recommend Dealer
Yes
Employees Worked With
Eddie
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Oct 20, 2025 -

Norm Reeves Honda Superstore Cerritos responded

If your friends and family come, we hope they tell us you sent them! Thank you for the stellar review and shoutout for Eddie. How are you enjoying your car so far? let us know when you visit our service center!

October 17, 2025

Service advisor, Aaron has no customer service experience. He did not call or sent text regarding my car status. I had to call twice. The only text received was when it was getting to closing time More

by Millie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Aaron
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Oct 20, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Hello Millie, and thank you for reaching out to us with your feedback. We regret to hear that you experienced anything less than our absolute best during your recent service visit. Our team would like to speak with you further and ensure that your next visit lives up to our high standards. Please reach out to us whenever possible. Thank you. Kevin Harris | Customer Relations Manager | 562-345-9100 | kevin.harris@normreeves.com

October 17, 2025

Great service will recommended to all my family and friends also they explained step by step how everything works on the car and on the contract More

by josehrdz88
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Francisco Garduno
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 17, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Your recommendation means the world to us, just like your five-star rating! We can't wait to see your friends and family come through our doors. Be sure they let us know you sent them!

October 17, 2025

I have been a customer with Norm Reeves for almost 10yrs and each time they meet my expectations. The team really makes sure I am happy with my vehicle before anything is ever signed and their outreach is More

by ashleyy.sanderss
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Neal Abolssedgh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Meysam Kaed
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 17, 2025 -

Norm Reeves Honda Superstore Cerritos responded

A decade together, and we feel that things are stronger than ever! Our team is always delighted to see someone behind the wheel of a new Honda, especially when it's someone we've been working with for a long time. We're happy to be your go-to destination for new cars, exceptional service, and everything else you need!

October 17, 2025

The staff were wonderful and took care of me right before closing time. Super nice More

by tamilasts113
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mechanics
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Oct 17, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Whatever the clock reads, it's always time for great customer service! Thanks for giving our team something to celebrate at the end of the week. Your 5-star rating lets us all know that we're doing our jobs well!

October 17, 2025

The service was completed in shorter time than it was estimated. Car owner was informed in timely manner to pick up the car. More

by gsw92511
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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Oct 17, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Our service team does it all! Getting the job done right, finishing quickly, and great communication are all parts of what takes our service center to the next level. Thank you for taking the time to rate us. Whenever your ride needs expert TLC, we'll be waiting!

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