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Norm Reeves Honda Superstore Cerritos

Cerritos, CA

Overview
Employees
Reviews
Vehicles
4.5
10,712 Reviews
#1 Retail Dealer in California. Thanks to the support of our loyal Cerritos, Buena Park, and Long Beach, California, customers and the hard work of our dedicated staff, we’ve consistently achieved one of the most coveted honors. We thank you for helping us be an 11x Honda President's Award Winner.
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18500 Studebaker Road

Cerritos, CA

90703

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Showing 10,712 reviews

September 18, 2025

Was very satisfied with the service given. Ruben Marquez was the service rep and handled the job from start to finish with complete satifaction. Thank you very much, Susan Saragosa More

by Q
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ruben Marquez
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Sep 19, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Susan, we’re so happy Ruben gave you the full VIP treatment from start to finish. A seamless experience is exactly what we want every guest to have. We’ll be ready to roll out the red carpet again next time!

September 17, 2025

Sales person was wonderful. She gave all the information about vehicle. She explain the process very well. More

by Modymr
Recommend Dealer
Yes
Employees Worked With
Christina Nuval
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 17, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Thank you so much for the kind words about your salesperson. We’re happy to hear the process was clear and helpful! We’d love to know what we can do to turn that 4-star experience into a 5-star one. Your feedback means a lot and helps us grow.

September 17, 2025

Reza made my shopping experience of the Honda Ridgeline a great experience! I have been a Honda customer for years this my fourth vehicle. The financing they offer is one of the best. More

by Marina
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Linda Ly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reza Asnashari
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 17, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Marina, thank you for trusting us again and again! Four Hondas is an incredible milestone! Reza will be so happy to hear your Ridgeline experience was just what you hoped for, and we’re thrilled our financing options worked out for you. We can’t wait to celebrate with you when it’s time for number five.

September 16, 2025

Very good. work was done no big sales pitch.service was fast and efficient thank you More

by rrmadisonbfd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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Sep 17, 2025 -

Norm Reeves Honda Superstore Cerritos responded

We really appreciate your review! Fast, efficient service without the pressure is exactly what we aim for, so we’re glad you experienced just that. Thank you for choosing us. We look forward to serving you again down the road.

September 16, 2025

I want to thank Susanna Yim for helping me purchase a car at the price I was looking for. Great work and deal from her at Norm Reeves Honda Cerritos. More

by kennethdao08
Recommend Dealer
Yes
Employees Worked With
Susanna Yim
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 16, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Kenneth, thanks for the shout-out for Susanna. We will pass your praise along so she knows how much you appreciated her help finding the right car at the right price. Enjoy the new ride and drive safe. If anything else comes up, Susanna and the team are happy to help.

September 15, 2025

The Honda rep was bad and had no service mind. After pick up my car later on I found out that there was a scratch on my car More

by taiphirun
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Robert Gonzalez
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Sep 16, 2025 -

Norm Reeves Honda Superstore Cerritos responded

We always want our customers to have exceptional service experiences and are sorry you received anything less. We'd like to look into this matter, so please reach out with more information about your visit. We're sorry for the inconvenience and hope to chat soon. Thank you for your time. Kevin Harris | Customer Relations Manager | 562-345-9100 | kevin.harris@normreeves.com.

September 15, 2025

Awesome dealership. Definitely coming back for my next car. They gave me a great deal to which I was hooked on. More

by nhan8094
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Albert Rosales
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 15, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Glad to hear the deal reeled you in! We’ll always have the right catch waiting when you’re ready for your next ride. Can’t wait to see you drop anchor with us again.

September 15, 2025

Una muy buena experiencia , excelente atención de parte de Susana , diligente , eficaz y una maravilla firmar y salir con nuestro nuevo vehículo . Esmerada de atención de Susana . Felicitaciones y una vez More

by jorgenica11
Recommend Dealer
Yes
Employees Worked With
Susanna Yim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Susanna Yim
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Sep 16, 2025 -

Norm Reeves Honda Superstore Cerritos responded

¡Muchísimas gracias por compartir tu experiencia! Nos alegra saber que Susana hizo que la firma y la entrega del vehículo fueran tan sencillas y alegres. Le pasaremos tus felicitaciones para que siga dando esa atención esmerada.

September 15, 2025

Joseph was very professional and knowledgeable. I appreciate that he sympathized with the cost, and got me a better deal. More

by kadee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Vasquez
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Sep 16, 2025 -

Norm Reeves Honda Superstore Cerritos responded

We appreciate you calling out Joseph for being both knowledgeable and understanding about the cost. Your note helps the team know what matters to customers and we will make sure he and Mike hear your thanks. Thanks for trusting us to find a better deal.

September 15, 2025

Very direct and to the point answered all my questions and was very respectful which made the experience a smooth and pleasant one. More

by natalianuez75
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Albert Rosales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 16, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Natalia, thanks for calling out Albert for being direct and respectful. That clear, respectful approach is exactly what we want every guest to experience and Albert will be glad to hear it. We appreciate you sharing this and hope you enjoy your purchase.

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