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Norm Reeves Honda Superstore Cerritos

Cerritos, CA

4.5
10,148 Reviews
#1 Volume Honda Dealership on the Planet as per American Honda New Vehicle Sales 2011-2012-2013-2014-2015-2016-2017-2018-2019-2020-2021-2022
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18500 Studebaker Road

Cerritos, CA

90703

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Showing 10,148 reviews

March 06, 2014

I gave Ty five stars for all of his help. he was very friendly and patient took the time to show us lots of cars without making us feel rushed. I have been to other dealers and their customer service was More

by jose63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mar 11, 2014 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for sharing this feedback, Jose! I am happy to hear about your excellent experience with Ty. Our number one goal is to provide each guest with top-notch customer service. It is always rewarding to hear when our team is showing our customers their commitment to this. I hope you are enjoying your new vehicle so far! If you need anything else, please don't hesitate to come back and see us! Best, Brad Mugg General Manager 562-405-3755 bmugg@normreeves.com

March 04, 2014

I went to Norm Reeves Honda to look for a new car. After walking around with my wife for an hour, no one came to help us, until Sam came up to us and ask so nicely "May I help you guys with something?" He s More

by wrindu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Alhafni
Mar 11, 2014 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for sharing this review and rating! I am happy to hear about your positive experience with Sam. He is an excellent member of our team and consistently goes above and beyond for his customers. I am happy he found you a great new vehicle that suits your needs and budget. We hope you are enjoying it so far and look forward to working with you again in the future. Best, Brad Mugg General Manager 562-405-3755 bmugg@normreeves.com

March 04, 2014

I gave Mr. Eddie Arteaga a 5 star rating because not only was he able to help my father get a brand new 2014 honda accord sport (my father has a history of bad credit and a bankruptcy on his record) but he h More

by christianquiroz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mucio In finances.
Mar 11, 2014 -

Norm Reeves Honda Superstore Cerritos responded

Christian, Thank you for sharing these kind words about your experience with Eddie! I am pleased to hear that he was so helpful in finding both you and your father a great deal on a new vehicle. I hope you are both enjoying your purchases so far! If you need anything in the future, please come back and see us. We look forward to seeing you again for any of your automotive needs! Sincerely, Brad Mugg General Manager 562-405-3755 bmugg@normreeves.com

March 03, 2014

After shopping around for a car for about a week, my coworker insisted that I go see Moses Rojas at Norm Reeves Honda. I am so glad that I listened to her. Moses has to be the best sales person I have More

by lisad23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Moses Rojas
Mar 04, 2014 -

Norm Reeves Honda Superstore Cerritos responded

Thanks for your review and 5-star rating, Lisa! I am so pleased to read about your purchase with Moses. He is a key member of our team and works hard to provide our guests with top-notch customer service. We hope you are enjoying your new Honda Accord! If you need anything else, please come back and see us! Best, Brad Mugg General Manager 562-405-3755 bmugg@normreeves.com

March 02, 2014

Kendra was great. She was professional, pleasant, and listened to what I told her I was looking for from my visit. She quickly took me to the Honda Civic I was looking for. The color, model, and accessor More

by al4491
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 04, 2014 -

Norm Reeves Honda Superstore Cerritos responded

Albert, I sincerely appreciate you taking the time to share this feedback. Thanks so much for your kind words! Kendra is truly an asset to our sales team and will be so pleased to hear that she showed you her dedication to customer satisfaction. Congratulations on your new Honda Civic! I hope you are enjoying it and look forward to seeing you back for anything you need in the future! Best, Brad Mugg General Manager 562-405-3755 bmugg@normreeves.com

March 02, 2014

I decided to visit Norm Reeves Honda today just to look at the new model Accord.I walked away with a 2014 Accord with a great price thanks to Herb. I am so pleased an satisfied. I've told my family how exc More

by Conisha7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Herbert Ratcliff
Mar 04, 2014 -

Norm Reeves Honda Superstore Cerritos responded

I am thrilled to read about your positive experience with Herb! Thank you for sharing this excellent review and rating. Our team strives to provide each and every customer with a professional and informative visit. I am pleased to hear that Herb provided this to you and found you a great new Accord that fit your needs and budget! If you have any additional feedback, please give us a call or come back in! Best, Brad Mugg General Manager 562-405-3755 bmugg@normreeves.com

March 02, 2014

I was shopping for a new 2013 Honda Fit Sport Automatic and contacted several dealers around Los Angeles via the internet to see who had the lowest e-quote/e-price and Norm Reeves was one of the lowest I r More

by jeanpierrecaner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 24, 2014 -

Norm Reeves Honda Superstore Cerritos responded

Hi, Thank you for taking the time to write us a positive review! We appreciate your business as well as your kind words. Hope to see you again soon! Brad Mugg General Manager bmugg@normreeves.com

March 02, 2014

Eddie areteaga was very helpful when I went in 3/1/14 to purchase a new car. He showed me exactly what I was looking for and did not try to sell me on something I did not want or need. He was also able to g More

by jenavarro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 04, 2014 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for sharing these kind words about your visit with Eddie! I am happy that he found you exactly what you wanted and showed you our dedication to customer satisfaction. We hope to see you back for anything you need in the future! In the meantime, be sure to connect with us on Facebook and Twitter for dealership updates and offers. Sincerely, Brad Mugg General Manager 562-405-3755 bmugg@normreeves.com

March 02, 2014

Sam helped me with get into a new Honda Civic LX even though my budget was really tight. He got me into the car I wanted at a price I was comfortable with and worked very quickly. Until now I would spend More

by botenb
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Sultan (Sam) Ahmad
Mar 04, 2014 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for sharing this excellent feedback and star rating! I am pleased to hear that Sam provided you with a quick and hassle-free experience and found you a car that fit your needs and budget. We hope you are enjoying your new Honda Civic and look forward to working with you again in the future! In the meantime, be sure to find us on Facebook and Twitter for access to dealership updates and special offers. Best, Brad Mugg General Manager 562-405-3755 bmugg@normreeves.com

March 01, 2014

Herb was great to work with. Told him we won't ready just yet and he was ok with that. We checked out a few cars and when we were ready we test drove four cars and what do you know, we drove away with More

by Dunnsold
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Mar 03, 2014 -

Norm Reeves Honda Superstore Cerritos responded

Congratulations on your new Honda Accord! I appreciate you taking the time to share these kind words. Herb will be pleased to hear that he provided you with an excellent purchase experience. We hope you are enjoying your new Honda and look forward to working with you on anything you need in the future! Best, Brad Mugg General Manager 562-405-3755 bmugg@normreeves.com

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