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Norm Reeves Honda Superstore Cerritos

Cerritos, CA

4.5
10,230 Reviews
#1 Volume Honda Dealership on the Planet as per American Honda New Vehicle Sales 2011-2012-2013-2014-2015-2016-2017-2018-2019-2020-2021-2022
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18500 Studebaker Road

Cerritos, CA

90703

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Showing 10,230 reviews

October 22, 2024

Was treated with a smile and fast service . Oscar who took care me was very polite and cool More

by danvaduyn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Oct 22, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for the excellent review! We value your business and can’t wait to assist you again.

October 22, 2024

Great and quick service. Really love bringing my cars because I know the level of care is high and I feel safe after leaving the service center More

by GALLEGOSSALES98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mazen Abdeh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Meysam Kaed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Your kind review made our day! We look forward to helping you again in the future.

October 22, 2024

Great service from Mike! He’s a great person to help out with servicing your car and very communicative More

by a.gomez1822
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
Oct 22, 2024 -

Norm Reeves Honda Superstore Cerritos responded

We’re so pleased to receive your 5-star rating! We hope to serve you again in the future.

October 22, 2024

Personnel need to be more friendly and the time for the service was too long More

by natoserrano955
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The service department
Oct 22, 2024 -

Norm Reeves Honda Superstore Cerritos responded

We understand that your time is valuable and apologize for the wait. Please contact us so that we can learn more about your recent visit. Thank you. Kevin Harris | Customer Relations Manager | 562-345-9100 | kevin.harris@normreeves.com

October 22, 2024

I took my car for service and they left it worse, obviously I got angry and Joseph treated me very badly, he offended me. The service manager helped me but I really won't go to this dealer again. More

by Joseph Rivera
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joseph from service
Oct 22, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thanks for leaving your feedback, Joseph. We aim for excellent service every time and we are sorry to hear you experienced anything less. At a time that works for you, please get in touch with us so we can learn about your visit. Thank you. Kevin Harris | Customer Relations Manager | 562-345-9100 | kevin.harris@normreeves.com

October 22, 2024

Nice. Fast. Great service. Happy. I dont have 15 words to write please lower the number More

by candicequenjai
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grorge
Oct 22, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Your 5-star review is much appreciated! We’re here whenever you need us.

October 22, 2024

Bryan Sala service very very good ! I appreciate and always be there if I Need More

by Huongvu55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Sala
Oct 22, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thanks for the 5-star review! We’re glad to hear everything went smoothly. Don’t hesitate to contact us anytime.

October 22, 2024

We had an excellent experience with Meisam KAED, and he made the process much easier for us. We appreciate the Norm Reeves Honda for having such a great salesman like Meisam. He assisted us in selecting th More

by Azadeh
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Meysam Kaed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Congratulations on your new Honda, Azadeh! We appreciate the feedback for Meysam, and hope that we can help you out in the future. Thank you!

October 22, 2024

Had an appt for 8:00 am oil change tire rotation and was finished by 9:00! The tech sent me a few pics of the air cleaner and cab air filter which looked like it was time to replace and at 34 000 miles it w More

by lucinododmsjd89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trevor
Oct 23, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Sounds like a very thorough oil change, tire rotation, and filter replacement, lucinododmsjd89! We're happy that Trevor could point out what your Honda needed and quickly perform it for you. Thanks for trusting us, and we look forward to seeing you soon!

October 22, 2024

Great service & very good employees. Prompt answers to my questions , response time plus & explanations & recommendations More

by huskrpr22d
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2024 -

Norm Reeves Honda Superstore Cerritos responded

We're so thrilled that you had such a great service experience with your Honda, huskrpr22d! Thanks for sharing, and we can't wait to serve you again!

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