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Norm Reeves Honda Superstore Cerritos

Cerritos, CA

4.5
11,099 Reviews
#1 Retail Dealer in California. Thanks to the support of our loyal Cerritos, Buena Park, and Long Beach, California, customers and the hard work of our dedicated staff, we’ve consistently achieved one of the most coveted honors. We thank you for helping us be an 11x Honda President's Award Winner.
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18500 Studebaker Road

Cerritos, CA

90703

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Showing 11,100 reviews

December 11, 2015

GREAT Huge thanks to my salesman Diego Cruz for getting me into my new 2016 honda pilot , he was very patient with me answered all my questions and managed More

by mh2drew
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diego Cruz
Dec 14, 2015 -

Norm Reeves Honda Superstore Cerritos responded

Your marvelous review means a lot to us. We appreciate your feedback and are happy to hear that Diego was able to meet your needs. At Norm Reeves Honda Superstore Cerritos, we always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible for all of our customers. We look forward to assisting you with your future sales and service needs. Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

December 09, 2015

Wonderful Salesperson Thanks a lot Rafael for your excellent customer service. I like how you were very straight forward and kind. Love the fact how you explain everything More

by Sayra21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafael Messen
Dec 09, 2015 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for the kind words! We're completely committed to providing top quality service and we're ecstatic to hear that your experience with Rafael reflected this dedication. We appreciate the time it took for you to give us this feedback. At Norm Reeves Honda Superstore Cerritos, we value our customers and we look forward to seeing you on your next visit. Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

December 07, 2015

Wonderful salesperson, Devon Fields! He listened and he had my back. He showed me a lot of options and discussed pros and cons of all. Very pleased with the final deal! More

by kathyl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dec 07, 2015 -

Norm Reeves Honda Superstore Cerritos responded

At Norm Reeves Honda Superstore Cerritos, our number one goal is customer satisfaction. We train our staff to go the extra mile and give the customer a positive experience. We are very pleased you enjoyed your recent visit and we hope you will continue to use our dealership for your parts and service needs. Thank you for your great review! Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

December 07, 2015

AMAZING I went to help a friend buy a car, she was wary of the car buying process. From the get go Mr. Rezainejad was a professional, he laid out all the opt More

by LiamH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ramin Rad
Dec 07, 2015 -

Norm Reeves Honda Superstore Cerritos responded

Thank you very much for taking your time to leave us a great review! We are pleased to hear about your great experience at Norm Reeves Honda Superstore Cerritos! If there is anything else we can do for you just give us a call! Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

December 07, 2015

Great Experience Wendall!!! Thank You for approaching us when we were just going for an Oil change lol you really helped us into making this trade in a great one. You More

by Monica Ponce
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mucio Sanchez, Wendall Thompson
Dec 07, 2015 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the Norm Reeves Honda Superstore Cerritos commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Also, visit our Facebook and Twitter pages for access to our exclusive content. Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

December 07, 2015

Painless I leased a car from this dealership 3 years ago and my salesman was Kash. What I appreciate most is he meant what he said and said what he meant. H More

by love honda's
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dec 08, 2015 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for writing about your visit with us and congratulations on your ninth Honda! We are sincerely pleased to know that Kash's efforts have made the difference in your car buying experience and that he was able to provide you with such a memorable and outstanding experience. He is an asset and a valuable team member, indeed. I am very pleased to hear that our consistent professionalism and great customer service has earned your repeat business. It's fantastic that we have earned your trust and repeat business; we look forward to seeing you again in the future! Best, Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

December 06, 2015

Simply Amazing Go to Norm Reeves and make sure Rahn Kelly is your salesman. Not only does he listen to you, he understands that all concepts of leases, trading, and More

by Sonofman44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ziggy the finance manager is an amazing talented man who makes your car buying experience wonderful. , Rahn Kelly
Dec 07, 2015 -

Norm Reeves Honda Superstore Cerritos responded

We appreciate you taking time to leave us a great review! We are pleased to hear Rahn did a great job in assisting you in your purchase. If there is anything else we can do for you please don't hesitate to give us a call! Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

Dec 07, 2015 -

Norm Reeves Honda Superstore Cerritos responded

Thanks for this nice review! Rahn truly knows his stuff. We make sure all of our employees are knowledgeable and professional, and he will be glad to hear about your experience. Feel free to visit us if you have any further needs. Also, check out our Facebook page for exclusive deals. Best, Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

December 05, 2015

Fantastic Service! Jeff Aoki provided not only an extremely friendly and approachable environment in the dealership but was patient with all my questions and made sure I More

by jang56ash
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Aoki
Dec 07, 2015 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for your review! We're glad to have Jeff on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

December 04, 2015

Excellent Sales Person Susanna Yim helped me with my first New Car purchase. She was very friendly and made it stress free and was very helpful. would recommend to friends a More

by jkim7229
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Susanna Yim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 07, 2015 -

Norm Reeves Honda Superstore Cerritos responded

We appreciate you taking time to leave us a great review! We are pleased to hear Susanna did a great job in assisting you in your purchase. If there is anything else we can do for you please don't hesitate to give us a call! Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

December 02, 2015

Great Experience!!! I decided it was time to replace my car on 11/30/15 and I went to several dealerships and left feeling disappointed. The worst one was Mazda, the serv More

by vividsol1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Chen
Dec 02, 2015 -

Norm Reeves Honda Superstore Cerritos responded

It's our pleasure to provide top quality service and we're ecstatic to hear that your experience with Brian reflected this dedication. We appreciate the time it took for you to give us this feedback. At Norm Reeves Honda Superstore Cerritos, we value our customers and we look forward to seeing you on your next visit. Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

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