Norm Reeves Honda Superstore Cerritos

Great first experience in purchasing my vehicle Great customer service very good personality. Provide all the information on vehicle detail the vehicle and you test drive and they point out every fu Great customer service very good personality. Provide all the information on vehicle detail the vehicle and you test drive and they point out every function in the vehicle. They inform you very well to make sure it's what your looking for. More

Thanks Norm Reeves , it was a wonderful experience and thanks a lot to Tony for his guidance and experience. I will surely recommend Norm Reeves to my friends. Expectin , it was a wonderful experience and thanks a lot to Tony for his guidance and experience. I will surely recommend Norm Reeves to my friends. Expecting same response in future visits for services. More

Worst customer service ever! This place either has to terminate some of the employees or shutdown the store itself. JPakeer (a.k.a Tony) Internet Sales person, is the biggest liar This place either has to terminate some of the employees or shutdown the store itself. JPakeer (a.k.a Tony) Internet Sales person, is the biggest liar and pretender, who agrees for the deal initially and asks to meet personally, then says "how come it's possible, no, sorry" when you meet him directly. Not just once, he played with me twice and made me to overpay after 7 hours of wait time approximately during each individual visits. Anthony from parts department is one of the rudest fellow who doesn't even think what he is speaking, but just follow his company's rule book irrespective of the customer likes or dislikes. 0% courtesy on customers. No respect to customers. Money eaters. Bunch of liars. For future buyers, its really a wrong decision to have expectations when you want to buy a car here, instead of just paying what they ask. Even if you pay what they ask, still you wouldn't get complete satisfactory service from them once you sign to buy the car and get out of the store. More

I got a new car and made a new friend Susanna Yim provides great service and the best deal around compared to multiple other dealers I will definitely come see her when time is up for a n Susanna Yim provides great service and the best deal around compared to multiple other dealers I will definitely come see her when time is up for a new car The financing person his name is Spall was very helpful and understood my situation and totally worked with me to keep the payment down Thank you More

Really great experience and really honest dealership For last couple days I was crazy shopping a CR-V for my husband. He drove a 16 years old Honda, which he absolutely love, but it just constantly break For last couple days I was crazy shopping a CR-V for my husband. He drove a 16 years old Honda, which he absolutely love, but it just constantly break down in this hot weather. I went to true car get couple of the dealership gave me a OUT THE DOOR price. I was very disappointed at couple dealership that, they promised a low price and you only find out when you get there, the model they promised you with is not available. And you have to purchase the model with upgrade currently in stock... Tony gave me the OTD price which he truly have the inventory. He been nothing but honest and friendly. We looked through couple different parking lots to make sure we got to see all the color options before we made the decision. and he was there the whole time walking through the whole process for our purchase. I will definitely recommended Tony to all my friends. I prefer have the dealer be there for me instead of rush me into a deal. More

Great experience with Susanna! Susanna helped me lease my first car and my experience was great! She was very nice, helpful, and patient with the process. So excited to drive my new Susanna helped me lease my first car and my experience was great! She was very nice, helpful, and patient with the process. So excited to drive my new Honda Civic. I will definitely be recommending Norm Reeves and Susanna! More