Norm Reeves Honda Superstore Cerritos

Finally, someone that listened- Jenny Viveros THANK YOU! I have been searching for a '16 Civic for several weeks now and have been to a few dealerships to see the car and every single time of the three diffe I have been searching for a '16 Civic for several weeks now and have been to a few dealerships to see the car and every single time of the three different dealerships I visited, they were doing the same song and dance you experience when entering a dealership, you are almost tricked into going in to the "room of shame" where they hound you for hours on end. After the third dealer did a very similar move, I was ready to give up, I then went online and was replied back by Jenny Viveros from Norm Reeves Honda in Cerritos, California. I admit that I was very direct in my approach and had explained to her in detail what I wanted, the price, the options, the color (both exterior and interior) and how I wanted my experience to be once I was ready to pick up the car and the exact length of time I would spend in the dealership. I asked that I wanted to handle most of the transaction via email or by text. Turns out she was under the weather but still assisted with my questions by text from home. The day of pick up, I arrived at 5:00pm and was out by 6:45pm, (most of the time was really spent me figuring out the features of the car). I was directly financed from the bank I bank with which cut me out a check to hand to the dealer, which I believe was the best option for me. Again, Thanks Jenny (shout outs to Mucio Sanchez and Michelle Villanueva More

Great experience! I just got a car from norm reeves a couple of days ago. This is my first time so I was nervous about everything! I had no idea what I was walking into I just got a car from norm reeves a couple of days ago. This is my first time so I was nervous about everything! I had no idea what I was walking into, but thanks to Devon my experience couldn't have went any better! He made what I thought was impossible, possible. Id definitely recommend him to family and friends. He walked through everything and made me feel comfortable with my final decision. More

Best car buying experience ever. Dealt with Kim Kelley Lujan in Sales (AAA liason) and Michael Choy in Finance. They made this the best buying experience ever...no hassles, no hagglin Dealt with Kim Kelley Lujan in Sales (AAA liason) and Michael Choy in Finance. They made this the best buying experience ever...no hassles, no haggling. Kim's assistant Javier was friendly and professional. We were treated with respect and compassion from start to finish. Thank you for the professionalism and personable experience. We will be back when we're on the market for a Honda :D More

Thanks to Kan You found the right car for my price range Visited Norm Reeves Honda 2 weeks ago and from my visit I was very satisfied with the customer service from Kan You he very helpful in his knowledge o Visited Norm Reeves Honda 2 weeks ago and from my visit I was very satisfied with the customer service from Kan You he very helpful in his knowledge of which car will fit my budget and didn't try to sell me something out of my price range, this was something my wife and I were very impressed. Our financial situation has limited our selection and if our selections was over our budget we will have been in a financial struggle. But to my surprise helpful Honda dealer Kan You attended to our specific needs and helped me make a great selection. So ask for Kan You short for Kan You Believe It. - Isaac C More

Best dealer ever such a pleasure experience. Buying cars is never that easy before. So many thanks to my sales man, Mr. Ty Trieu for assisting me in choosing the best such a pleasure experience. Buying cars is never that easy before. So many thanks to my sales man, Mr. Ty Trieu for assisting me in choosing the best car for me. More

Simply Amazing! I had a great experience this past weekend (11/15) when I went home with a brand spanking new 2016 Accord EX-L V6 from NRH. This would not have been p I had a great experience this past weekend (11/15) when I went home with a brand spanking new 2016 Accord EX-L V6 from NRH. This would not have been possible without Simon Sigua of NRH's Internet Sales Dept and it all started with an email from Simon. Few days before my purchase I sent out an email to multiple dealers for the vehicle I was interested in and Simon was the first one to respond. He even called to make sure I got it so I set up an appointment with him so we could talk about the details of my future purchase. When I first met Simon he was friendly and professional. After the introductions we immediately looked at the car I was interested in which is a 2015 Accord V6. Yup a car 1 (model year older). Found the color I really like and he grabbed the keys so I could test drive it. During the test drive I asked him some questions about the car and features it had and he is very knowledgeable and he knows the product he is selling not like some other salesperson from other dealers that all they wanted was to make a sale and know nothing about their product. He was able to answer all the questions I had and was very patient to explain the features this car offered. During negotiation I told him what my budget was and he was able to offer me a deal I couldn't pass up on and what's even more amazing is that he was able to get me into a 2016 Accord rather than the 2015 I originally wanted. He made the process quick and easy with no hassles. More

Good Exerience Working with Jennifer Viveros as my internet contact was a real pleasure. She listened to my needs and concerns and provided excellent professional a Working with Jennifer Viveros as my internet contact was a real pleasure. She listened to my needs and concerns and provided excellent professional assistance. She wasn't even feeling well that day and you would never know it. Much appreciated. More

The best of best tried 3 local dealers and ended up with no car but just frustrated. Drove 2 hours to Norm Reeves after internet quote from Ted Suh. No sales pitch, no tried 3 local dealers and ended up with no car but just frustrated. Drove 2 hours to Norm Reeves after internet quote from Ted Suh. No sales pitch, no selling pressure. He sold me CRV exactly as quoted. No hassle, no haggling. Ted was very patient - answered all my questions, showed me numerous models and colors, allow me to test drive as long as I needed - but never pressured into making decisions. Once decided to make purchase, he walked me through till I drove new car out the lot. Also my experience with finance manager, Adil Khan, was extraordinaire. Adil was professional, friendly and trustworthy - simply the best. Next time I need Honda, I will not waste my time looking anywhere else. It will be Norm Reeves. More

Excellent service Honda Norm Reeves dealer is in my opinion the best,because I visit another two different dealers on that same day I bought my honda,that way I was abl Honda Norm Reeves dealer is in my opinion the best,because I visit another two different dealers on that same day I bought my honda,that way I was able to compare the deals they were offering, and the best was HONDA.Also I didn't spend the whole day at the dealer, it was very fast to buy my car there.Another important thing,they don't pressure to buy anything. More

Helpful and very honest I walk into cerritos honda. and kevin the person i being talking to via email help meright away. He was busy wit another customer sohe ask phil to I walk into cerritos honda. and kevin the person i being talking to via email help meright away. He was busy wit another customer sohe ask phil to help me out. Phil help me from a-z. He answer all question and gave me the best deal. Thanks phil and kevin More