Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Norm Reeves Honda Superstore Cerritos
Cerritos, CA
10,904 Reviews
#1 Retail Dealer in California. Thanks to the support of our loyal Cerritos, Buena Park, and Long Beach, California, customers and the hard work of our dedicated staff, we’ve consistently achieved one of the most coveted honors. We thank you for helping us be an 11x Honda President's Award Winner.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday 8:30 AM - 9:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 10,904 reviews
March 29, 2015
Great service I've had other experience with other dealership but this Honda dealership did a great job. Roberto helped me out, he was knowledgable with the vehicle I've had other experience with other dealership but this Honda dealership did a great job. Roberto helped me out, he was knowledgable with the vehicle i was interested. He did not give me any sale pressure which help in making my decision . Im very satisfied with Honda. I will surely recommend this dealership and sale person. More
by Michiaveli
Employees Worked With
March 28, 2015
Excellent service Phil and the staff at Honda were very helpful, friendly, and efficient. The process went smoothly and quickly and I was satisfied with my experience. Phil and the staff at Honda were very helpful, friendly, and efficient. The process went smoothly and quickly and I was satisfied with my experience. I would not hesitate to return to Norm Reeves for my next purchase. More
by Kp
Employees Worked With
March 27, 2015
Great service from Jonte Jonte is a great guy. Pretty straight forward no unnecessary BS He did not try to sell me something I did not need which is something I really liked. Jonte is a great guy. Pretty straight forward no unnecessary BS He did not try to sell me something I did not need which is something I really liked. More
by joe24
March 27, 2015
Excellent Car Buying Experience When I purchased my Honda Pilot in December, Tom Simmons was very helpful in showing me all the amenities that the Touring model offered. I highly re When I purchased my Honda Pilot in December, Tom Simmons was very helpful in showing me all the amenities that the Touring model offered. I highly recommend working with him and his wife, Lori, when purchasing a Honda. More
by Aimee
March 26, 2015
Great Experience Purchasing my CRV Luis Gomez was the sales rep. that worked with me to purchase my CRV last December. It was an easy sell, and Luis is low key and extremely professio Luis Gomez was the sales rep. that worked with me to purchase my CRV last December. It was an easy sell, and Luis is low key and extremely professional. I highly recommend working with Mr. Gomez when going to Norm Reeves to purchase a Honda. He has excellent listening skills , and was not pushing his agenda, but rather meeting my wants. He guided me through the whole purchase process, kept in contact with me during the day of the purchase, as I had some doctor appointments to attend to before going to the finance department to close the deal. He worked with the service department on making sure my security system was activated and protective coatings were applied inside and outside on the car in a timely manner. It was a pleasure working with such a professional sales representative, and with Mr. Gomez you will want to buy a Honda.. Loving my CRV, Linda Hodgin More
by lhodgin
Employees Worked With
Luis Gomez
March 25, 2015
Total Disappoinment We were so unfortunate to end up in this dealership. When when arrived we were greeted by a very knowledgeable and friendly sales associate (unfortuna We were so unfortunate to end up in this dealership. When when arrived we were greeted by a very knowledgeable and friendly sales associate (unfortunately can't remember his name) that offered us a 0% APR and $1000 off on a 2015 CRV EX. Once inside the store David Llamas took over the sale and that's when everything went south. After running my credit (Which is excellent) we were informed by David that we didn't qualify for the 0% APR, nor for the $1000 off that we were initially offered, instead we were offered a 3.99% APR and no discount on the vehicle. And to top it all off, it took them almost 5 hours to give us our vehicle. I was continuously been told "It's being washed". After exchanging several text messages and calls, David ended up getting into an argument with me and said "If you want we can cancel all this". Once again I completely regret making any business with Norm Reeves Honda... More
by Laniurs
March 25, 2015
Great Job Herb took the time to do what he could to ensure our experience was a good one. It took a few tries but we finally got the automobile we were looking Herb took the time to do what he could to ensure our experience was a good one. It took a few tries but we finally got the automobile we were looking for. Murat made the finance process a breeze. This time was our third vehicle transaction and have had various dealing with the service department. I would DEFINATELY recommend NRH to anyone looking to buy or service a Honda. More
by Cat
Employees Worked With
Murat (finance)
March 25, 2015
Great car buying experience Ramon went out of his way to help us with our car buying experience, I will recommend to all my family and friends who are looking to buy a car. Ramon went out of his way to help us with our car buying experience, I will recommend to all my family and friends who are looking to buy a car. More
by Jserrano421
Employees Worked With
Ramon Cano
March 25, 2015
Good Customer Service even after you bought you Car Paul M. (internet sales) really took his time to work out a good deal for me over the phone and he was very nice handed us bottled water as soon as we Paul M. (internet sales) really took his time to work out a good deal for me over the phone and he was very nice handed us bottled water as soon as we personally met at the dealership. Danny Atienza did a very good job assisting us when we took the car for a test drive. Ty Trieu provided a wonderful job from the moment we worked with him with the paperwork and even weeks after we bought the car. He was so helpful with my questions and returned my phone calls and emails. More
by encar
Employees Worked With
Paul M. (internet sales), Ty Trieu
March 24, 2015
The experience was amazing very professional. Mr. Manuel Vazquez is a friendly, honest, patient, caring and professional individual. I am very pleased to have met him today. I thank him for provid Mr. Manuel Vazquez is a friendly, honest, patient, caring and professional individual. I am very pleased to have met him today. I thank him for providing me the best costumer service. Hyundai Cerritos Auto Square have wonderful professional staff, and I will recommend individuals who are interested in purchasing a car to come to this place. The environment is welcoming and my father and I felt appreciated as a costumers. Mr. Vazquez took the time to answer my questions in a professional manner and as a first time buyer will continue to refer people to Mr. Vasquez. Thank you Hyundai Cerritos Auto Square for providing quality of costumer service. More
by Veronica Salazar
Employees Worked With
Manuel Vazquez
