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Norm Reeves Honda Superstore Cerritos

Cerritos, CA

4.5
10,220 Reviews
#1 Volume Honda Dealership on the Planet as per American Honda New Vehicle Sales 2011-2012-2013-2014-2015-2016-2017-2018-2019-2020-2021-2022
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18500 Studebaker Road

Cerritos, CA

90703

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Showing 10,220 reviews

January 15, 2013

Norm Reeves should be proud to have these two young sales professionals in their employ.Both are very knowledgeable about product lines and corresponding descriptions.One attribute of both is their HONESTY a More

by rpeugenio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Adil Khan
Jan 15, 2013 -

Norm Reeves Honda Superstore Cerritos responded

Your kind words and fantastic star-rating are greatly appreciated! I am elated to hear that our staff was able to provide you with the pressure-free and knowledgeable service we strive to deliver to each of our guests. Thank you for spreading the word about your excellent experience with Norm Reeves Honda; we look forward to working with you, your family, and your friends in the future. Before your next visit, be sure to check us out on Facebook and Twitter to take advantage of our exclusive monthly specials. Sincerely, Brad Mugg - General Manager | 562-405-3755 | bmugg@normreeves.com

January 14, 2013

I would like to commemorate Mr. Shawn for the friendly and very caring service he provided . Made my part more easier in buying a car, I would def. recommend this dealer !! More

by allan t.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jan 15, 2013 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for taking the time to write about your experience with us! It is our top priority to make our guests feel at home while they are shopping for a new car. I'm happy to know we were able to help you find the perfect Honda for you. Check us out on Twitter and Facebook for access to our exclusive monthly specials. Sincerely, Brad Mugg - General Manager | 562-405-3755 | bmugg@normreeves.com

January 14, 2013

It was a really good first-timer experience. Jose Sanchez and Linda Ly were very helpful in finding the perfect car for me. I would definitely recommend this dealer to anyone because I know they will always More

by MayraFuentes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jan 14, 2013 -

Norm Reeves Honda Superstore Cerritos responded

Congratulations on your first new car! Thank you for taking the time to write about your experience. It is magnificent to know that Jose, Linda, and our staff were able to provide you with the pressure-free and knowledgeable service that Norm Reeves Honda is known for. Please feel free to call or stop by if there is anything else we can do to help you. Before your next servicing appointment, be sure you are getting the most bang for your buck; we offer exclusive specials for our Facebook and Twitter followers. Sincerely, Brad Mugg - General Manager | 562-405-3755 | bmugg@normreeves.com

January 13, 2013

SUSANNA YIM GOT THE DEAL THAT I WANTED ON THE HONDA ACCORD. I'M VERY HAPPY WITH MY NEW CAR, SHE GOT MY MONTHY PAYMENTS WERE I WANTED THEM...THANKS AGAIN SUSANNA More

by frank4802
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jan 14, 2013 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for taking the time to write about your experience with us! At Norm Reeves Honda, we work very hard to provide each of our customers with a personalized and hassle-free experience. I am happy that we were able to exceed your expectations. Don't hesitate to contact us if there is anything else we can do for you. Check us out on Facebook and Twitter for access to our exclusive specials. Sincerely, Brad Mugg - General Manager | 562-405-3755 | bmugg@normreeves.com

January 13, 2013

I told Jose what i was looking for. He got me a Honda Accord I love my car and it did not take all day. Thank you Jose! More

by mlopez<3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jose Sanchez
Jan 14, 2013 -

Norm Reeves Honda Superstore Cerritos responded

Congratulations on your new purchase! I hope you are continuing to enjoy your Accord and it’s wonderful to know that you feel confident in your decision to choose Norm Reeves Honda as your dealer. It is imperative to us that we make the car-buying experience painless and efficient from the initial negotiations to the final paperwork. Be sure to visit us on Facebook and Twitter for access to our unbeatable coupons and specials offered to our likers and followers. Sincerely, Brad Mugg - General Manager | 562-405-3755 | bmugg@normreeves.com

January 13, 2013

I sent an email to Norm Reeves last weekend. I got a reply from Ted regarding 2012 Civic Hybrid Special lease plan. Ted was the lowest one of the four quotes i got from different places. Check with him More

by Goldenbear
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ted SuhI, Ted Suh
Jan 14, 2013 -

Norm Reeves Honda Superstore Cerritos responded

What an enjoyable review to read! It is reassuring to know that Ted provided you with a hassle-free and welcoming shopping experience. Norm Reeves Honda’s primary concern is delivering flawless customer service; that means giving each of our guests the time and attention they deserve. I’m happy to hear that you left our dealership feeling confident about your decision to come to us. Be sure to visit us on Facebook and Twitter to gain access to our exclusive specials. Sincerely, Brad Mugg - General Manager | 562-405-3755 | bmugg@normreeves.com

January 13, 2013

loved our experience. we got a quote over the internet and out agent Ted replied back right away. he got us a great deal as well as being the first to respond among all the places we contacted. we'll be More

by markkim05
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ted Suh
Jan 14, 2013 -

Norm Reeves Honda Superstore Cerritos responded

Your kind words and fantastic star-rating are greatly appreciated! I am elated to hear that our staff was able to provide you with the pressure-free and knowledgeable service we strive to deliver to each of our guests. Thank you for spreading the word about your excellent experience with Norm Reeves Honda; we look forward to working with you, your family, and your friends in the future. Before your next visit, be sure to check us out on Facebook and Twitter to take advantage of our exclusive monthly specials. Sincerely, Brad Mugg - General Manager | 562-405-3755 | bmugg@normreeves.com

January 12, 2013

Jojo Bayas was very accommodating and flexible; we negotiated the price and he matched the other dealers' offer. And it's a great car - 2013 Honda Civic LX. :) More

by juandalisay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 14, 2013 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for writing about your visit with us and congratulations on your new Civic! I'm sure you are continuing to enjoy it and hope that we have earned your repeat business by working hard to get you the best price possible. Jojo is an asset to Norm Reeves Honda and it is encouraging to hear that he impressed you by delivering our trademark knowledgeable and pressure-free service. Remember to check out our Facebook and Twitter pages for the specials we offer exclusively for our likers and followers. Sincerely, Brad Mugg - General Manager | 562-405-3755 | bmugg@normreeves.com

January 10, 2013

Hi Susanna, I would like to thank you for your time Hi Susanna, I would like to thank you for your time and effort in trying to provide the best service possible in our transaction. I can confident More

by Ksalonga
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Other Employees : Mucio
January 08, 2013

Phil Byrd is an exceptional salesman. His dedication to customer satisfaction is superior. I want to thank Mr. Byrd for going above and beyond to help me get into the car I needed to. Mr. Byrd went above More

by helenduran
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jan 09, 2013 -

Norm Reeves Honda Superstore Cerritos responded

What a great review! Thank you for your kind words; Phil will be happy to hear that you were so pleased with your visit. Congratulations on your new car! Before your next servicing appointment, check out our specials on Twitter and Facebook. Sincerely, Brad Mugg - General Manager | 562-405-3755 | bmugg@normreeves.com

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