
Norm Reeves Honda Superstore Cerritos
Cerritos, CA
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday 8:30 AM - 9:00 PM
Service
Monday 7:00 AM - 4:00 PM
Tuesday 7:00 AM - 4:00 PM
Wednesday 7:00 AM - 4:00 PM
Thursday 7:00 AM - 4:00 PM
Friday 7:00 AM - 4:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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I had great experience to shop my Honda CRV at Norm Reeves Cerritos. Susanna Yim is the best sales at the car dealership. I bought 2013 Honda CRV EX within three hours. Great Job. Reeves Cerritos. Susanna Yim is the best sales at the car dealership. I bought 2013 Honda CRV EX within three hours. Great Job. More
went and got a quote online, called to make an appointment with Ted and by the time we got in, our paperwork was ready, he was real knowledgeable and got us a really fair deal. loved the service appointment with Ted and by the time we got in, our paperwork was ready, he was real knowledgeable and got us a really fair deal. loved the service and we're going to be telling friends and family about it as well. More
The dealership was able to work with the budget that I had for myself and I was able to get beyond what I expected to be able to get. The sales representative was very knowledgeable and warm. He made me f had for myself and I was able to get beyond what I expected to be able to get. The sales representative was very knowledgeable and warm. He made me feel very welcome and I really felt like I was being helped rather than being pushed for a sale. The only negative I would have is that the finance department does not seem to have the same warm atmosphere as their sales force. They were very pushy with the add-ons to the purchase that I did not need nor could I afford. Other than that, I would highly recommend this dealership to anyone looking for a new or used car. More
Sonny was awesome and didn't pressure us at all. We go in there, get a price that we were confortable with with all the hassle and waiting and bargaining that I hate alot. Sonny was straight forward and unde there, get a price that we were confortable with with all the hassle and waiting and bargaining that I hate alot. Sonny was straight forward and understanding to our situation. I would definitely buy another car from him again. More
hi..my name is NAWAL ELSAYED ,we visited(me and my husband RAY) this dealership yesterday,dec 31,shoping for a car,the plan was for a TOYOTA not a HONDA .Mr BRIAN CHEN welcomed us to the dealership wi husband RAY) this dealership yesterday,dec 31,shoping for a car,the plan was for a TOYOTA not a HONDA .Mr BRIAN CHEN welcomed us to the dealership with a big smile and a friendly face and we started a nice tour,showing us car after car until we fall in love with a silver civic.with his help we traded our car(DODGE INTREPID)with this car it was a good experience and a good deal,the deal that we were looking for and can afford.we drove that CIVIC home right after he explain all the features and how to use every switch.your rating goes up to number 5 only if you had it up to 10 we would give him 11because he deserve it.thank you Mr CHEN without your effort we would be driving our old car now More
Susanna Yim stood out from 4 other honda dealers we looked at. She wasn't pushy and seemed to care about us..not the sale... Nice to know there are people like Susanna working at Norm Reeves. We dro looked at. She wasn't pushy and seemed to care about us..not the sale... Nice to know there are people like Susanna working at Norm Reeves. We drove out to cerritos 2 times (60 miles round trip)...worth the drive!!! More
Nick Pin was very helpful, professional and friendly. He is not pushy at all and takes his time on answering all my questions. I decided on the Civic EX which was not in our plan .Howerver,it was comfortab is not pushy at all and takes his time on answering all my questions. I decided on the Civic EX which was not in our plan .Howerver,it was comfortable on my decision based on working with Nick. Many thanks to Norman Reeves and Nick Pin for making this an easy and process. Sincerely, Man Vo More
The reason for buying our vehicle from a dealer is so we can have a peace of mind that the car is in an excellent working condition and all functions are operating appropriately. But in our case, on the ver can have a peace of mind that the car is in an excellent working condition and all functions are operating appropriately. But in our case, on the very next day of buying the vehicle - various notifications like 'Check Air Bag System', 'Check Engine Oil' and 'Service Overdue' all came on. At first it was upsetting. We have been verbally assured that the dealer will take the responsibility of getting everything fixed at no expense out of our pocket. We are hoping this is resolved efficiently and in a timely manner; otherwise we will be sure to take the advantage of their 5 days return policy. More
We recently bought our car in Norm Reeves and was a grate experience. Thank you Eduard Radulescu for helping us purchase our new Honda, very helpfull, knowledgeable and very professional. Anyone looking to experience. Thank you Eduard Radulescu for helping us purchase our new Honda, very helpfull, knowledgeable and very professional. Anyone looking to buy a car and wants a no pressure but informed experience, Eduard is the guy to ask for. Highly recommended to everyone. Thank you Norm Reeves. More
1/15/13 Terry Benn from Customer Service instructed us 1/15/13 Terry Benn from Customer Service instructed us to return to the dealership to get the anti-theft security system removed. We received a refu 1/15/13 Terry Benn from Customer Service instructed us to return to the dealership to get the anti-theft security system removed. We received a refund a few days afterwards. 12/29/12 Do not go to this Honda dealership. Especially do not trust Avery Richey, the finance manager. He added an item to our contract that we didn't agree to. When we were dealing with the sales man, Ishan, he gave us the price of the vehicle (out the door). We had a check on hand from our bank, but it was short, so we called our bank to send us a new check in the amount that Ishan gave us. We then headed to the Finance Department, and Avery started offering us an anti-theft security system and extended warranty. We NEVER said yes to any of these offers. He tried to get us to finance with Honda, but we said we're keeping our financing with our bank. We had to sign papers as if we were financing with Honda, since were are doing an option contract (we are still waiting for the new check from the bank). A few days later we received our check from the bank, so we took it to Honda, and it was short. We then realized that even though we DID NOT say yes to any of the offers Avery mentioned, he still added the anti-theft security system. We told Sal, one of the other finance guys, to just remove the security system because we never wanted it in the first place. And of course he said they can't do that. All they did was add some computer chip to the car and they can't remove it? Full of crap!!!!! Never ever coming back to this Honda again. More