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Norm Reeves Honda Superstore Cerritos
Cerritos, CA
10,230 Reviews
#1 Volume Honda Dealership on the Planet as per American Honda New Vehicle Sales 2011-2012-2013-2014-2015-2016-2017-2018-2019-2020-2021-2022
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday 8:30 AM - 9:00 PM
Service
Monday 7:00 AM - 4:00 PM
Tuesday 7:00 AM - 4:00 PM
Wednesday 7:00 AM - 4:00 PM
Thursday 7:00 AM - 4:00 PM
Friday 7:00 AM - 4:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 10,232 reviews
December 31, 2012
We recently bought our car in Norm Reeves and was a grate experience. Thank you Eduard Radulescu for helping us purchase our new Honda, very helpfull, knowledgeable and very professional. Anyone looking to experience. Thank you Eduard Radulescu for helping us purchase our new Honda, very helpfull, knowledgeable and very professional. Anyone looking to buy a car and wants a no pressure but informed experience, Eduard is the guy to ask for. Highly recommended to everyone. Thank you Norm Reeves. More
by DianaG5
Employees Worked With
Eduard Radulescu
December 29, 2012
1/15/13 Terry Benn from Customer Service instructed us 1/15/13 Terry Benn from Customer Service instructed us to return to the dealership to get the anti-theft security system removed. We received a refu 1/15/13 Terry Benn from Customer Service instructed us to return to the dealership to get the anti-theft security system removed. We received a refund a few days afterwards. 12/29/12 Do not go to this Honda dealership. Especially do not trust Avery Richey, the finance manager. He added an item to our contract that we didn't agree to. When we were dealing with the sales man, Ishan, he gave us the price of the vehicle (out the door). We had a check on hand from our bank, but it was short, so we called our bank to send us a new check in the amount that Ishan gave us. We then headed to the Finance Department, and Avery started offering us an anti-theft security system and extended warranty. We NEVER said yes to any of these offers. He tried to get us to finance with Honda, but we said we're keeping our financing with our bank. We had to sign papers as if we were financing with Honda, since were are doing an option contract (we are still waiting for the new check from the bank). A few days later we received our check from the bank, so we took it to Honda, and it was short. We then realized that even though we DID NOT say yes to any of the offers Avery mentioned, he still added the anti-theft security system. We told Sal, one of the other finance guys, to just remove the security system because we never wanted it in the first place. And of course he said they can't do that. All they did was add some computer chip to the car and they can't remove it? Full of crap!!!!! Never ever coming back to this Honda again. More
by per1w1nkle
Employees Worked With
Avery Richey, Sal, Terry Benn
December 25, 2012
Extremely nice experience buying my accord at Norm reeves honda, Susanna was very helpful and efficient at taking care of everything, the price quoted online was the price offered. honda, Susanna was very helpful and efficient at taking care of everything, the price quoted online was the price offered. More
by timka
Employees Worked With
December 21, 2012
Just got our new Honda pilot from there lease retention manager ramzi Maymoun, was an exceptional buying experanice, my lease was up on My Honda odyssey and ramzi made it very easy to get in too the pilo manager ramzi Maymoun, was an exceptional buying experanice, my lease was up on My Honda odyssey and ramzi made it very easy to get in too the pilot. Thank you ramzi and nor reeves Honda More
by Christeen30
December 21, 2012
My wife and I were looking for an SUV. Honda Pilot and Toyota Highlander were perfect fit for our needs so I emailed many, many Honda and Toyota dealerships in our area asking info about leasing (Drive of Toyota Highlander were perfect fit for our needs so I emailed many, many Honda and Toyota dealerships in our area asking info about leasing (Drive off amount, monthly payment, Cap Cost, etc.). I also found dealerrater.com and saw other's review about Norm Reeves Honda and decided to contact Linda Ly by email since I was out of country. I am telling you...ONLY Linda from Norm Reeves gave me actual numbers. One toyota dealer gave me their discount and Purchasing price but not about leasing. That was it. I got no pricing info or no reply. And I am telling you again, Norm Reeves Deal is a Good one. They are a volume dealer. You will understand once you visit there. I can easily assume they sell a lot for less dollars. End result? one-stop shopping to Linda and So happy with my 2013 Pilot. Oh, I have to memtion Robert Barbee in financing dept. He's a great guy, too. Very informative, No pressure and Very professional. More
by gatorefo1
Employees Worked With
December 21, 2012
i recommend this dealershir to other freinds and describ to them about sevices and price and customer service.they working hard and fast. i am satisfied with this dealship. to them about sevices and price and customer service.they working hard and fast. i am satisfied with this dealship. More
by mojy1346
Employees Worked With
December 20, 2012
We have purchased three cars now from Tom and Lore Simons (2011 CRZ, 2012 Crosstour and 2012 Civic Coupe) in the past year and a half. They are incredible people...kind, friendly, patient, thorough, and ver (2011 CRZ, 2012 Crosstour and 2012 Civic Coupe) in the past year and a half. They are incredible people...kind, friendly, patient, thorough, and very detailed. They never rush us, they present all possible options to us so that we can make an informed decision, and they have been in the industry a very long time which makes their knowledge unprecedented in this competitive car sales business. In all honesty and sincerety, we would not consider going anywhere else to get our cars except from Tom and Lore. We get the best deal, the best financing, the best sales personnel from Norm Reeves Honda through Tom and Lore...there is no reason for us to waste time looking for a better deal elsewhere when Tom and Lore already have it for us! Our finance manager Rich Fisler was also knowledgeable and professional, and we had a lot of paperwork to sign on this last deal. Like Tom and Lore, he was efficient, smart and super helpful. We love Norm Reeves Honda! Thank you Tom and Lore!! More
by clmoore12
Employees Worked With
Tom and Lore Simons, Rich Fisler (Finance Manager)
December 20, 2012
I even considered using another dealer, as the prices advertised seemed better than the offered; but I ended coming back to Norm Reevs Cerritos Auto Square! advertised seemed better than the offered; but I ended coming back to Norm Reevs Cerritos Auto Square! More
by calialva
Employees Worked With
Eduardo Mora, Eduardo Mora
December 19, 2012
Jose Magana worked with me. He listened to all my needs, and found the perfect car with everything I asked for. Thanks Norm Reeves in Cerritos, especially Jose! and found the perfect car with everything I asked for. Thanks Norm Reeves in Cerritos, especially Jose! More
by adkins4ma
Employees Worked With
December 18, 2012
I brought my mom in to buy a new CRV last weekend. From beginning to end, Brian Chen was very friendly & helpful and we got exactly what we wanted for the best price. I would highly recommend him to anyon beginning to end, Brian Chen was very friendly & helpful and we got exactly what we wanted for the best price. I would highly recommend him to anyone. More
by StevenCRV
Employees Worked With
Brian Chen, Brian Chen
