Norm Reeves Honda Superstore Cerritos

While looking for a new car I dealt with many dealerships and salesman - Kevin Harris at Norm Reeves Honda was by far the most professional, friendly, personable, and informative of the bunch. So much so th and salesman - Kevin Harris at Norm Reeves Honda was by far the most professional, friendly, personable, and informative of the bunch. So much so that I ended up driving 30 miles to him to make the deal, rather than just going to my local Honda dealer. He takes the time to answer questions thoroughly, to listen to your needs, and did not once try to rush me into a sale. From the beginning he stated his goal was simply to give me the information I needed and that's exactly what he did. Car shopping can be extremely stressful, but salesmen like Kevin make the process very enjoyable. Be sure to ask for him! More

MR HOSSAIN AHMED WAS REALLY FRIENDLY AND CONVINCING. I CONSIDERED SO MANY CARS BEFORE BUYING MY HONDA CIVIC BUT HE CONVINCED ME WITH HIS EXCELLENT SERVICE AND I AM REALLY SATISFIED. HE DOES FOLLOW UP WITH CONSIDERED SO MANY CARS BEFORE BUYING MY HONDA CIVIC BUT HE CONVINCED ME WITH HIS EXCELLENT SERVICE AND I AM REALLY SATISFIED. HE DOES FOLLOW UP WITH ME AND I DO RECOMMEND THIS DEALERSHIP AND SPECIALLY MR HOSSAIN AHMED. THANK YOU RAHAT MAHMUD. More

I had great experience to shop my Honda CRV at Norm Reeves Cerritos. Susanna Yim is the best sales at the car dealership. I bought 2013 Honda CRV EX within three hours. Great Job. Reeves Cerritos. Susanna Yim is the best sales at the car dealership. I bought 2013 Honda CRV EX within three hours. Great Job. More

went and got a quote online, called to make an appointment with Ted and by the time we got in, our paperwork was ready, he was real knowledgeable and got us a really fair deal. loved the service appointment with Ted and by the time we got in, our paperwork was ready, he was real knowledgeable and got us a really fair deal. loved the service and we're going to be telling friends and family about it as well. More

The dealership was able to work with the budget that I had for myself and I was able to get beyond what I expected to be able to get. The sales representative was very knowledgeable and warm. He made me f had for myself and I was able to get beyond what I expected to be able to get. The sales representative was very knowledgeable and warm. He made me feel very welcome and I really felt like I was being helped rather than being pushed for a sale. The only negative I would have is that the finance department does not seem to have the same warm atmosphere as their sales force. They were very pushy with the add-ons to the purchase that I did not need nor could I afford. Other than that, I would highly recommend this dealership to anyone looking for a new or used car. More

Sonny was awesome and didn't pressure us at all. We go in there, get a price that we were confortable with with all the hassle and waiting and bargaining that I hate alot. Sonny was straight forward and unde there, get a price that we were confortable with with all the hassle and waiting and bargaining that I hate alot. Sonny was straight forward and understanding to our situation. I would definitely buy another car from him again. More

hi..my name is NAWAL ELSAYED ,we visited(me and my husband RAY) this dealership yesterday,dec 31,shoping for a car,the plan was for a TOYOTA not a HONDA .Mr BRIAN CHEN welcomed us to the dealership wi husband RAY) this dealership yesterday,dec 31,shoping for a car,the plan was for a TOYOTA not a HONDA .Mr BRIAN CHEN welcomed us to the dealership with a big smile and a friendly face and we started a nice tour,showing us car after car until we fall in love with a silver civic.with his help we traded our car(DODGE INTREPID)with this car it was a good experience and a good deal,the deal that we were looking for and can afford.we drove that CIVIC home right after he explain all the features and how to use every switch.your rating goes up to number 5 only if you had it up to 10 we would give him 11because he deserve it.thank you Mr CHEN without your effort we would be driving our old car now More

Susanna Yim stood out from 4 other honda dealers we looked at. She wasn't pushy and seemed to care about us..not the sale... Nice to know there are people like Susanna working at Norm Reeves. We dro looked at. She wasn't pushy and seemed to care about us..not the sale... Nice to know there are people like Susanna working at Norm Reeves. We drove out to cerritos 2 times (60 miles round trip)...worth the drive!!! More

The reason for buying our vehicle from a dealer is so we can have a peace of mind that the car is in an excellent working condition and all functions are operating appropriately. But in our case, on the ver can have a peace of mind that the car is in an excellent working condition and all functions are operating appropriately. But in our case, on the very next day of buying the vehicle - various notifications like 'Check Air Bag System', 'Check Engine Oil' and 'Service Overdue' all came on. At first it was upsetting. We have been verbally assured that the dealer will take the responsibility of getting everything fixed at no expense out of our pocket. We are hoping this is resolved efficiently and in a timely manner; otherwise we will be sure to take the advantage of their 5 days return policy. More

Nick Pin was very helpful, professional and friendly. He is not pushy at all and takes his time on answering all my questions. I decided on the Civic EX which was not in our plan .Howerver,it was comfortab is not pushy at all and takes his time on answering all my questions. I decided on the Civic EX which was not in our plan .Howerver,it was comfortable on my decision based on working with Nick. Many thanks to Norman Reeves and Nick Pin for making this an easy and process. Sincerely, Man Vo More