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Norm Reeves Honda Superstore Cerritos

Cerritos, CA

4.5
10,318 Reviews
#1 Retail Dealer in California. Thanks to the support of our loyal Cerritos, Buena Park, and Long Beach, California, customers and the hard work of our dedicated staff, we’ve consistently achieved one of the most coveted honors. We thank you for helping us be an 11x Honda President's Award Winner.
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18500 Studebaker Road

Cerritos, CA

90703

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Showing 10,318 reviews

December 31, 2011

Jude is a good salesperson ived ever talked. Just like he treated you as a friend, comfortable to deal with and as a buyer he will give you a nice deal u cant resist :-).... I recommend him to other buyers. More

by wasalak
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jude Racadio
Jan 03, 2012 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for your kind words. Jude is a great team member and he will be more than pleased to know that you've written such a great review about your experience. We look forward to seeing you in the future and thank you for choosing Norm Reeves Honda. Be sure to check us out on Facebook or Twitter for exclusive monthly deals. Sincerely, Brad Mugg - General Manager 562-405-3755 bmugg@normreeves.com

December 28, 2011

My experience at Norm Reeves Honda was sooo awesome! I got my first car Monday December 26, 2011 a 2012 Honda Civic Coupe "CHERRY RED"..... Rafael Massen was one of if not the best salesman that ive met y More

by Minnisdelana
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafael Massen & Frank Wong , Rafael Messen
Dec 29, 2011 -

Norm Reeves Honda Superstore Cerritos responded

Congratulations on your 2012 Civic. It's great to hear that we could be of assistance to you during your visit. We understand that your first car purchasing experience can be overwhelming and we strive to provide a comfortable and stress-free environment. We look forward to seeing you in the future. Check us out on Twitter and Facebook for exclusive specials. Sincerely, Brad Mugg - General Manager 562-405-3755 bmugg@normreeves.com

December 20, 2011

One of the best car buying experience we have ever experienced, by far. Would recommend Norm Reeves to any one interested in ourchasing a Honda. More

by DeeJason
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ramzi and Mucio
Dec 20, 2011 -

Norm Reeves Honda Superstore Cerritos responded

We would like to extend our most sincere gratitude to you for taking the time to share your experience. Excelling in customer service is very important to the whole Norm Reeves Honda family. It is flattering to know that we provided your best car buying experience thus far and hope to see you in the future. Don't forget to check out our Facebook and Twitter for exclusive monthly specials. Sincerely, Brad Mugg - General Manager 562-405-3755 bmugg@normreeves.com

December 16, 2011

Thank you Lito and Norm Reeves Honda for providing me with such great service, Lito was very informative about picking the perfect car for me and didnt seem to be pushy at all. His knowledge about each c More

by Mrs_Reyes
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Lito Bayas, Lito Bayas
Dec 19, 2011 -

Norm Reeves Honda Superstore Cerritos responded

Congratulations on your new 2011 CRV and we're glad to hear that we could change your outlook on the car purchasing process. The whole team works very hard to make sure our guests are completely satisfied and it's encouraging to hear of your exceptional experience. Feel free to contact us if you have any questions or concerns. Check us out on Facebook and Twitter for exclusive monthly specials. Sincerely, Brad Mugg - General Manager 562-405-3755 bmugg@normreeves.com

December 14, 2011

Linda was just wonderful!! She is not pushy at all and takes her time answering all your questions. Very professional!! I had a very good experience when buying my car and any time I stop in to ask ques More

by mmansolf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Linda Ly
Dec 16, 2011 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for taking the time to write this glowing review. Linda is a great asset to our team and we're proud to know that she delivered the level of customer service that you deserve. A comfortable and informative experience are two values that we take very seriously. We look forward to seeing you in the future. Visit us on Facebook and Twitter to take advantage of our exclusive monthly specials. Sincerely, Brad Mugg - General Manager 562-405-3755 bmugg@normreeves.com

December 12, 2011

Rich was very friendly and low key which made us feel at ease from the start. He showed us anything we wanted to see and made sure we knew what was going on throughout the many steps that come in buying a More

by Hondafan7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich (sales), Avery (finance)
Dec 13, 2011 -

Norm Reeves Honda Superstore Cerritos responded

We appreciate you taking the time to let us know how we're doing. Our whole team strives to provide exemplary service to our guests and we're glad to know that Rich and Avery were able to exceed your expectations. Please don't hesitate to contact us if you have any questions or concerns. Be sure to visit our Facebook and Twitter as we have exclusive monthly specials. Sincerely, Brad Mugg - General Manager 562-405-3755 bmugg@normreeves.com

December 06, 2011

My last visit to Norm Reeves Honda on November 25, 2011 was my 2nd. I am a repeat customer. My return visit simply speaks for itself. I was satisfied on my first purchase of my CRV. Danilo Atienza's assi More

by rsbuan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danilo Atienza
Dec 07, 2011 -

Norm Reeves Honda Superstore Cerritos responded

Ric, Thank so much for the kind words. We sincerely appreciate you making the trip from Las Vegas to come visit our dealership and it is flattering to know that we've made such a great impression on you. We look forward to seeing you in the future. Be sure to check out our Facebook and Twitter for exclusive contests, specials, and news. Sincerely, Brad Mugg - General Manager 562-405-3755 bmugg@normreeves.com

December 05, 2011

Rich Fisler made the sale happen. There was no pressure. It was a good experience. I would rate him excellent. I would definitely recommend Norm Reeves Honda to anybody and to look for Rich Fi More

by bacolod123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich fisler
Dec 06, 2011 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for the kind recommendation. We love hearing from our customers and it is especially pleasing to know that Rich took such great care of you. Please contact us if you have any questions or concerns about your vehicle and we would be happy to help. Be sure to check us out on Twitter and Facebook for exclusive specials and contests. Sincerely, Brad Mugg - General Manager 562-405-3755 bmugg@normreeves.com

December 01, 2011

I usually dread the experience, of dealership sales people. however, this was the case with Herb Ratcliff. He took the time and explained all my options to purchase, and gave the most through showing o More

by mybestfriend
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
herb ratcliff
Dec 02, 2011 -

Norm Reeves Honda Superstore Cerritos responded

Thank you so much for taking the time to let us know how we're doing. It's great to hear that Herb made your experience refreshing and unique in comparison to other dealerships. We look forward to seeing you at the end December. Be sure to check us out on Twitter and Facebook for exclusive specials. Sincerely, Brad Mugg - General Manager 562-405-3755 bmugg@normreeves.com

November 30, 2011

I am so happy. I have my first brand new car. I can't believe the amazing help I got when I walked into Norm Reeves Honda. I was approached by Lito Bayas and he was very friendly and helped me find the p More

by MKW1411
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lito Bayas, Lito Bayas
Dec 01, 2011 -

Norm Reeves Honda Superstore Cerritos responded

Congratulations on your first brand new car and we're glad to hear that we were the dealership who had the honor of taking care of you. We focus on customer satisfaction and we're glad to hear that Lito showed you how much we value our guests. Enjoy you new vehicle and we look forward to seeing you again in the future. Check us out on Twitter and Facebook for exclusive monthly coupons. Sincerely, Brad Mugg - General Manager 562-405-3755 bmugg@normreeves.com

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