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Norm Reeves Honda Superstore Cerritos - Service Center

Cerritos, CA

4.3
2,376 Reviews
Call Service Center (562) 888-5100

2,376 Reviews of Norm Reeves Honda Superstore Cerritos - Service Center

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August 15, 2024

The employees are super nice. However, they charge way more than other places. And when I brought my car in for a few specific needs, they didn’t address all of them and overcharg More

by Rose
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
N/a
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Aug 15, 2024 -

Norm Reeves Honda Superstore Cerritos responded

We're glad that our service team met your expectations. We also pride ourselves on transparent pricing, and we are sorry to hear you were dissatisfied. Please contact us at your earliest convenience so that we can discuss this issue further. Thank you. Kevin Harris | Customer Relations Manager | 562-345-9100 | kevin.harris@normreeves.com

August 15, 2024

This is the best dealership to do any type of business with. They are on it. Highly recommend!! More

by wendycampobasso
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramario
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Aug 15, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for the amazing feedback! It was a pleasure serving you. We hope to see you back soon!

August 15, 2024

Great service, professional staff with good attitude, clean bathrooms and facility. Joseph Vargas is always a pleasure to meet with because of his positive energy and professionalism. Thank you NRH More

by rmamaisscookin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Vargas
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Aug 15, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for sharing your review with us! We're glad that you enjoyed our facilities and that Joseph made sure you had great service during your visit. If there is anything else you need, let us know!

August 14, 2024

Anthony was very professional and very timely. He assisted me with the problems my car was having, and went above and beyond. More

by Heather
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Ortiz
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Aug 14, 2024 -

Norm Reeves Honda Superstore Cerritos responded

We're so happy to receive your 5-star review and see your kinds words for Anthony! It was a pleasure assisting you. Please feel free to visit or contact us anytime!

August 13, 2024

Thank you always for a good service! Trevor Rodriguez your awesome .. thank you once again More

by robreta07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 13, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for sharing your feedback with us and for the special recognition for Trevor! Let us know whenever your vehicle needs service.

August 13, 2024

Quick and efficient drop off and pick up. Service great all around. No issues at all. More

by PT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Byrd
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 13, 2024 -

Norm Reeves Honda Superstore Cerritos responded

We’re so happy to see your 5-star review! It was a pleasure serving you, and we hope to welcome you back soon.

August 13, 2024

Took my car on time for the service. My car done in less time what I was told. Everybody was nice. More

by khadija Hussain
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I do not remember his name, sorry.
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Aug 13, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for the glowing review! We're thrilled to have met your expectations and look forward to your next visit.

August 13, 2024

Norm Reaves honda super store cerritos is always fast with their service, we always receive great service. More

by Irv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus Galeana
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 13, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Your 5-star review made our day! We're always here to help, so feel free to drop by anytime.

August 13, 2024

Very quick and efficient service. Staff were very kind and direct when it came to what needed to be done. Would recommend service advice Thanh Sabatier for excellent service. More

by Jerry Hernandez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thanh Sabatier
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Aug 14, 2024 -

Norm Reeves Honda Superstore Cerritos responded

We're thrilled to hear about your 5-star experience! Thank you for your trust and support. We're here whenever you need us—don't hesitate to reach out!

August 13, 2024

I like the work but didn't wash my windows or vacuum my carpet t More

by arthurnacia216
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramsey
Report | Print
Aug 14, 2024 -

Norm Reeves Honda Superstore Cerritos responded

We appreciate you taking the time to leave your feedback! We can't wait to see you again to deliver 5-star service.

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