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Norm Reeves Honda Superstore Cerritos - Service Center

Cerritos, CA

4.3
2,340 Reviews

2,340 Reviews of Norm Reeves Honda Superstore Cerritos - Service Center

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May 30, 2024

Very happy with the service, the employees where very kind and attentive. Would return to again. More

by RHina Huezo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramiro Montes
May 31, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for your kind words! We're delighted to hear you had a positive experience with our team. We look forward to welcoming you back in the future!

May 30, 2024

It was a great experience. A technician helped me with a maintenance problem. Thank you More

by thisdaydeb
Workmanship
Recommend Dealer
Yes
Employees Worked With
I don't remember his name
May 31, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for your positive feedback! We're thrilled to hear that our technician provided great service. We look forward to assisting you with any future maintenance needs.

May 30, 2024

The dealer was very kind and I loved how he tried to fulfill the customer's needs. More

by blessmyeun
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stanley Han
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for your kind words! We're thrilled to hear that you had a positive experience with us. Our team is dedicated to providing exceptional service and fulfilling our customers' needs. We appreciate your support and hope to see you again soon!

May 28, 2024

Miguel provided Great customer service and very accommodating and helpful. I left satisfied with my experience More

by ivonees123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel
May 29, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for your kind words! We're thrilled to hear that Miguel provided you with excellent service. Your satisfaction is our priority, and we look forward to serving you again in the future.

May 28, 2024

Everything was excellent about the service your workers were very excellent I liked they work More

by jgammage22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darrell Pork
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for your kind words! We're thrilled to hear that you had an excellent experience with our team. We appreciate your support and look forward to serving you again in the future.

May 28, 2024

Un excelente. servicio muy amables con los clientes quede encantado gracias a Ramiro montes Yuen me atendio More

by Djmario66@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramiro montes
May 29, 2024 -

Norm Reeves Honda Superstore Cerritos responded

¡Muchas gracias por tu amable reseña! Nos alegra saber que quedaste encantado con nuestro servicio y la atención de Ramiro Montes y Yuen. Esperamos verte de nuevo pronto en nuestra concesionaria. ¡Saludos cordiales!

May 28, 2024

Everyone is always so welcoming and friendly. Will highly recommend to my family and friends More

by Xoch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan
May 29, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for your kind words! We're thrilled to hear that you had a positive experience with us. We appreciate your recommendation and look forward to serving you and your loved ones in the future!

May 28, 2024

It was good Service . I am not good at spelling and don’t like to have to do a review so I think the bad part of this is that you sent me a Survey and I did it and now thi More

by dec0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leo 5 stars
May 29, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for sharing your feedback. We appreciate your input and apologize for any inconvenience caused by the multiple survey requests. Your satisfaction is our priority, and we'll ensure your feedback is noted for improvement. We're glad to hear you had a positive service experience.

May 28, 2024

Horrible service tech and management. I will never bring my car back here again. This dealership used an old washer from last oil change which resulted in an oil leak. More

by Nicole Martinez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service department
May 29, 2024 -

Norm Reeves Honda Superstore Cerritos responded

We're sorry to hear that you had a disappointing experience. To discuss this matter please reach out to us when it is convenient so we can address your concerns. Kevin Harris | Customer Relations Manager | 562-345-9100 | kharris@normreeves.com

May 28, 2024

Michael Vasquez is incredibly helpful and is always honest with what repairs are needed for our vehicles. This is why we always come to this location for our service needs. More

by quezadaje
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Vasquez
May 31, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for your kind words about Michael, and we're thrilled to hear that his honesty and helpfulness keep you coming back. We appreciate your continued trust in us for your service needs!

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