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Norm Reeves Honda Superstore Cerritos - Service Center

Cerritos, CA

4.3
2,518 Reviews
Call Service Center (562) 888-5100

2,518 Reviews of Norm Reeves Honda Superstore Cerritos - Service Center

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June 20, 2025

I love coming to Honda Cerritos! Your service advisor Jonathan is super nice! I'm also satisfied with the work that your technicians do! More

by Chaz Vesga
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Romero - 5 Stars
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Jun 23, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for the wonderful feedback! Our service team is here to make every visit smooth and stress-free. Looking forward to the next one!

June 19, 2025

I was told it would take 90 minutes. .. I received my vehicle much much later. Also, alignment was not checked More

by faroooq.malik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Shawn Shahnawaz
4.0
This rating includes all reviews, with more weight given to recent reviews.
Reza Asnashari
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 20, 2025 -

Norm Reeves Honda Superstore Cerritos responded

We know that your time is valuable and appreciate your patience while our team took care of your vehicle. Please reach out to Kevin Harris, Customer Relations Manager, at Kevin.harris@normreeves.com or 562-345-9100 and we would be happy to speak with you further about your recent visit. Thank you.

June 19, 2025

They don’t explain anything too you they just want your money there a bunch of xxxxen idiots there More

by phili77200500
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
N/a
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Jun 20, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Our team regrets to learn that your experience did not live up to our standards. We would like to understand more about your recent visit whenever possible. Please contact Kevin Harris, Customer Relations Manager, at Kevin.harris@normreeves.com or 562-345-9100.

June 18, 2025

Very professionally environment. Staff is courteous and ready to help with any questions or issues you may have. The customer lounge is clean, comfortable with plenty of seating. Mec More

by dgaircia71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Perez from service department
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Jun 20, 2025 -

Norm Reeves Honda Superstore Cerritos responded

We truly appreciate your fantastic rating! It was our pleasure to help with your service needs. Let us know how we can assist again down the road.

June 18, 2025

Im costumer since 2016 ,all the time they are so nice and fri3ndly with me and my husband, Just is the Best dealer in the city.thank you Honda cerritos More

by Martin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Harris
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Magana
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jojo Bayas
4.0
This rating includes all reviews, with more weight given to recent reviews.
Francisco Garduno
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Diego Cruz
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Jun 20, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for the 5 stars! We’re glad our service team could take great care of you. Stop by anytime—we’ll be ready with a smile and more of that same quality service,

June 17, 2025

Great service with Miguel! Fast and straight to the point! #1 Honda place! Thank you will come back again! More

by jeniferyang562
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel cabrera
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Jun 23, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Thanks for the perfect score for Miguel! We’re so glad you had a great experience, and we’re already looking forward to your next visit.

June 17, 2025

Service was excellent, Jonathan Rometo was professional, he cares, helpful and personalized what customer service is all about. More

by gabriiel7251
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
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Jun 23, 2025 -

Norm Reeves Honda Superstore Cerritos responded

So glad we could earn your 5-star seal of approval! It was a pleasure helping you, and we hope to do it again soon. If you need anything else, don’t hesitate to give us a shout.

June 15, 2025

Took care of the necessary service that I needed done. Good communication regarding vehicle service More

by nailah.storay222
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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Jun 16, 2025 -

Norm Reeves Honda Superstore Cerritos responded

High-fives for the five stars! We take pride in what we do, and your support keeps us going. Don’t hesitate to reach out if we can help with anything else down the road.

June 15, 2025

Ruben in the service department always takes good care of me. He greets me upon arrival and does his best to get me out and on my way, fast. It is truly a pleaser to have my care serviced at Cerritos Honda w More

by ergonzales91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ruben Marquez
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Jun 16, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Thanks for taking the time to leave such a great rating! Ruben is honored to have earned your perfect review. We’re glad our service team delivered the experience you deserve. Come see us again soon—we’ll be ready when you are.

June 14, 2025

Excellent advisor Jonathan. Very timely and excellent repairs, problem fixed and clean and. Courteous faciluty More

by sjjt1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan service advisor - excellent
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Jun 16, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Big thanks for the 5 stars! We're all about keeping your car in top shape and your visit hassle-free. Looking forward to seeing you at your next service appointment.

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