Norm Reeves Honda Superstore Cerritos - Service Center

The Norm Reeves Honda dealership employees are very professional and kind.They always provide me with excellent and prompt service. professional and kind.They always provide me with excellent and prompt service. More

Honda dealer worker did an awesome job, I would recommend people to your company, your co workers were excellent people to your company, your co workers were excellent More

Good dealership, lot of customers even on a raining Tuesday. However, the wait for an "express" oil change took 2.75 hours, too long. Tuesday. However, the wait for an "express" oil change took 2.75 hours, too long. More

Leo Lazcano was great as an advisor and very friendly. According to my paper it stated that they inspected my tire pressure. But the following day my tire pressure light came on. Since it was late at nigh According to my paper it stated that they inspected my tire pressure. But the following day my tire pressure light came on. Since it was late at night, I brought my car back to the service due to low tire pressure. One of the attendant checked the tire pressure and he told me that all the tires were low. He filled up my tires that day; this should not be happening. Now I don’t know if they checked the things they supposedly checked. More

Need better customer service. Return phone calls or service providers answer phones when calling for status on vehicle Return phone calls or service providers answer phones when calling for status on vehicle More

It was very busy when I showed up but because I had an appointment it didn’t take long at all, by the time I walked the Mall sit down 15 mins they was done and I was out of there appointment it didn’t take long at all, by the time I walked the Mall sit down 15 mins they was done and I was out of there More

Ramiro was an awesome guy that took care of our first oil change and was able to get us out quickly change and was able to get us out quickly More

Excelente atencion y servicio rapido , quede muy satisfecho con el trabajo que le hicieron a mi vehiculo . satisfecho con el trabajo que le hicieron a mi vehiculo . More

Super professional, great service, and everyone has a great attitude! A great waiting lobby as well! great attitude! A great waiting lobby as well! More

I was told that a belt needed to be changed in order to get rid of a noise my engine is making. After replacing the belt, they said I needed another belt, then the A/c Condenser needed to be replaced to ge get rid of a noise my engine is making. After replacing the belt, they said I needed another belt, then the A/c Condenser needed to be replaced to get rid of noise. I said no to the 2nd belt and the Condenser. I did buy a water pump kit. And still have the noise and ended up paying close to a $1000. I don't even think they took off the diagnostic fee as I was told that they would do. This is not the first bad experience with your company and I will be happy when I no longer own a honda More