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Norm Reeves Honda Superstore Cerritos - Service Center

Cerritos, CA

4.3
2,336 Reviews

2,336 Reviews of Norm Reeves Honda Superstore Cerritos - Service Center

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April 06, 2024

My salesperson was very friendly, knowledgeable, and very helpful. I was very happy to have obtained a new lease from norm reeve honda. More

by JulieIxchel
Recommend Dealer
Yes
Employees Worked With
Adam Pacheco
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 08, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for choosing Norm Reeves Honda! We're thrilled to hear about your positive experience with our sales team. Enjoy your new lease, and please don't hesitate to reach out if you need anything in the future.

April 06, 2024

Perfect Robert was very helpful and answered all my questions and had a great personality thanks More

by Mercedesbadial
Recommend Dealer
Yes
Employees Worked With
Robert
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Apr 08, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for your kind words! We're delighted to hear that Robert provided you with excellent service. We'll be sure to pass along your appreciation to him.

April 06, 2024

Easy scheduling and fast service , highly recommend. Clean and respectful Honda members would definitely go back . More

by byron40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Magana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mazen Abdeh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samantha Alejo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 08, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for your kind words! We're thrilled to hear that you had a positive experience with us. Looking forward to serving you again in the future!

April 05, 2024

Good service. The service representative was very courteous and polite. No complaint. Also the service was fast. More

by valdesmaximmino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel
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Apr 05, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for your positive feedback! We're glad to hear you had a great experience with us. We strive to provide excellent service and speedy solutions for our customers. We appreciate your business!

April 05, 2024

Attentive, respectful, efficient, great customer service. Robert made the day run smoothly, communicated what he needed to and got back to me in a timely manner. More

by alan_castro21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Gonzalez
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Apr 08, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for your kind words! We're delighted to hear that Robert provided you with a seamless experience. We appreciate your feedback and look forward to serving you again in the future.

April 05, 2024

My service advisor Thanh S. was very informative as I was waiting and I feel he’s always looking out for my interest to help me out with my car to let me know what I need what I More

by chksil.1928
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service advisor Thanh S
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Apr 08, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for the kind words! We're thrilled to hear that Thanh provided informative and attentive service during your visit. Our team is committed to ensuring your car needs are met with care and courtesy. Looking forward to assisting you again in the future!

April 05, 2024

Professional. Get the work done. I was satisfied with the service provided. Will definitely use their service again. More

by Jwchow3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Barr
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Apr 08, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for choosing our dealership! We're delighted to hear you were satisfied with our service and look forward to assisting you again in the future.

April 05, 2024

Organized and clean dealership. Bathrooms were clean, there were enough snacks to purchase. Workers were warm welcoming. Got assisted in a neatly and timely manner. More

by jhr27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember his name
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Apr 08, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for your kind words! We strive to provide a pleasant and efficient experience for all our customers. We appreciate your feedback and look forward to serving you again in the future.

April 05, 2024

Always amazing, on time and amazing customer service. Always friendly, communicates when my car will be ready. And trustworthy More

by cass1321
Recommend Dealer
Yes
Employees Worked With
Ramiro Montes
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Apr 08, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for your kind words! We're thrilled to hear that you had a great experience with us. Providing excellent service and clear communication is always our priority. We appreciate your trust in us!

April 05, 2024

Great customer service. Had provided great ideas on what to do during my waiting time More

by cristalgomez75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Delgadillio , Luis Gomez
Report | Print
Apr 08, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for your kind words! We're delighted to hear you had a positive experience with us and found our service helpful. We appreciate your business and look forward to serving you again in the future.

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