Norm Reeves Honda Superstore Cerritos - Service Center

Daniel was very attentive and informative answering all my questions. I was very pleased with service my questions. I was very pleased with service More

I’ve been going to Honda Cerritos superstore Service ever since I bought my car and it’s always good service since I bought my car and it’s always good service More

Amazing sales rep, made things easy and remained with a positive attitude! Thank you Neil! positive attitude! Thank you Neil! More

The service personnel is very pleasant to work with and keep me informed of the time line. Definitely recommend to others! keep me informed of the time line. Definitely recommend to others! More

Service at the dealership was excellent as usual. Trevor has been my service adviser for a number of years. It was good of him to remind me of the fuel motor recall, and he immediately scheduled my a Trevor has been my service adviser for a number of years. It was good of him to remind me of the fuel motor recall, and he immediately scheduled my appointment. More

Norm Reeves Honda of Cerritos California always provides excellent customer service and very helpful on customer needs excellent customer service and very helpful on customer needs More

Trevor provides exceptional service not is he very knowledgeable but makes the process very smooth , associates like Trevor are the reason why I give Honda my business. knowledgeable but makes the process very smooth , associates like Trevor are the reason why I give Honda my business. More

I took my car to the dealership for routine maintenance and scheduled another appointment to check another issues for later on the week. When I try to go to my other appointment the car won’t start. After and scheduled another appointment to check another issues for later on the week. When I try to go to my other appointment the car won’t start. After having to call AAA I found out my battery is massively corroded and it was not caught at my inspection. I go back to the dealership and at first they don’t seem very helpful so I speak with a manager only to have the pull up my service and find out my battery was NEVER INSPECTED! I paid for a service that was not done and with the amount of corrosion they should have caught it at one of my other inspections as well. I can’t trust that they are going to do the services they are saying they are doing and for their prices I expect my car to be well maintained since it is only 5 yrs old. More

Bringing in my vehicle for my routine service was easier at a later time I dropped it off at around 10 am . I expected it to be ready around 1-2 pm ,nope it was ready in an hour. My service advisor George R at a later time I dropped it off at around 10 am . I expected it to be ready around 1-2 pm ,nope it was ready in an hour. My service advisor George Raygoza and the technician Fernando went above great customer service . If you need to schedule your service book it with George Raygoza. More

Excellent customer service skills and communication about vehicle status. Will return just because of him. vehicle status. Will return just because of him. More