Norm Reeves Honda Superstore Cerritos - Service Center

Didn't show tread depth recommendation. Didn't do tire rotations. Didn't text they were done. My engine oil light went off when leaving. Didn't do tire rotations. Didn't text they were done. My engine oil light went off when leaving. More

I was able to make an appointment the same day. Check-in took about 10 minutes, which was reasonable. Thahn used my coupon from the web site. Tech IDed recommended service based on time, per Honda. Check-in took about 10 minutes, which was reasonable. Thahn used my coupon from the web site. Tech IDed recommended service based on time, per Honda. Job was done in about 1.5 hours. More

Great service, my previous visit there was a lack of comminication with the service advisor. Thank you comminication with the service advisor. Thank you More

Easy appointment booking & smooth service. Workers were nice & welcoming. Great environment. Michael was excellent. Workers were nice & welcoming. Great environment. Michael was excellent. More

Great. Trevor was great and informative. He was able to get all the work completed within the time frame we set. Trevor was great and informative. He was able to get all the work completed within the time frame we set. More

Not very help full with what I needed. Then said he would give me a quote never resveed the quote and was sent to a different location. Then said he would give me a quote never resveed the quote and was sent to a different location. More

First of all I got my vehicle scratched second u guys don’t offer transportation back home I remember before u guys offered transportation depending on distance 3rd u guys don’t wash the vehicles anymore don’t offer transportation back home I remember before u guys offered transportation depending on distance 3rd u guys don’t wash the vehicles anymore after service ,service tech was decent really short whe speaking to him but it might be because there overwhelmed I’ll definitely consider not purchasing a Honda vehicle anymore More

Service team was a joke. Bought a '25 honda crv in December. Went in for my first prepaid maintenence and got turned away by the service department for a reason that still ma Bought a '25 honda crv in December. Went in for my first prepaid maintenence and got turned away by the service department for a reason that still makes zero sense to me. Rude, poor service and was treated unfairly. Likely will be getting service elsewhere. They didn't even take the time to explain themselves. Horrible service from the moment I arrived. Asked for mgmt follow up and never got it. Get your car serviced somewhere else. . More

Very awesome and was very kind and helpful They were very awesome friendly and took my car in and it didn't take long to get all of it done they showed they really cared awesome friendly and took my car in and it didn't take long to get all of it done they showed they really cared More

Everything was great! Thank you . Fast and reliable service. Customer service was great! Was informed of all the work that was done Thank you . Fast and reliable service. Customer service was great! Was informed of all the work that was done More