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Norm Reeves Honda Superstore Cerritos - Service Center

Cerritos, CA

4.3
1,172 Reviews

1,172 Reviews of Norm Reeves Honda Superstore Cerritos - Service Center

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May 21, 2024

There’s a nice people working in north reeves nice service always thank you for being there for us More

by rodriguezeloy44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for your kind words! We're thrilled to hear that you had a positive experience with our team at North Reeves. We appreciate your support and look forward to serving you again in the future.

May 21, 2024

I have always been very pleased with Norm Reeves Honda from their sales team to their service team. I recommend them to everyone. More

by cynthia.johnson73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mazen Abdeh
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for your kind words and recommendation! We're thrilled to hear about your positive experiences with both our sales and service teams. We appreciate your support and look forward to serving you and your friends in the future.

May 21, 2024

The service was excellent. My car was ready by the time as promised. Great service! More

by Shin.Ds1615
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thanh Sabatier
May 22, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for your kind words! We're delighted to hear that you had a great experience with us. Looking forward to serving you again in the future!

May 21, 2024

Very nice, knowledgeable, efficient service representative and auto technicians. They also provide a very nice, clean and comfortable waiting room while they perform necessary adjustments and r More

by rjay5658
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier Pina
May 22, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for your positive feedback. We are glad to hear that you found our service representatives and technicians to be knowledgeable and efficient, and that you appreciated our clean and comfortable waiting room. We strive to provide excellent service to all our customers.

May 21, 2024

Very high opinion of the service received from Trevor Rodriguez. He was very knowledgeable and professional. More

by cinder2005
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mazen Abdeh
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for sharing your experience! We're delighted to hear that Trevor provided you with exceptional service. We'll be sure to pass along your kind words to him.

May 21, 2024

Trevor does an amazing job to satisfy the customer. Will definitely go back to service my car here More

by rolayy311
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trevor
May 22, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for choosing our dealership, and we're delighted to hear about your positive experience with Trevor! We look forward to serving you again in the future.

May 20, 2024

I felt lost ! The service man was ok but I didn’t feel very welcomed all he said is go inside and wait I’ll tell you when I’m done so I waited I seen my car come u More

by Ttfn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t remember
May 21, 2024 -

Norm Reeves Honda Superstore Cerritos responded

We're sorry to hear about your experience. Providing excellent service is our priority, and we apologize for falling short. Your feedback is valuable, and we'll work diligently to improve. Kevin Harris | Customer Relations Manager | 562-345-9100 | kharris@normreeves.com.

May 19, 2024

Service adviser Trevor Rodriguez is a great advisor. He is on top of his work as always. More

by oreyna1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trevor Rodriguez
May 21, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for sharing your positive experience with Trevor! We're glad to hear he provided you with excellent service. We'll be sure to pass along your kind words to him.

May 19, 2024

Friendly experience crew, can't complain. Leave car, went to mall, came back, car ready. More

by kalidatu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Santana
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for sharing your experience with us! We're delighted to hear that our team provided friendly service and a convenient experience. We appreciate your support and hope to see you again soon!

May 19, 2024

Joseph Vargas from the Service department was great, knowledgeable & extremely helpful! He’s the reason I keep coming back to the dealer time after time to service my vehicle, despite other dealers bein More

by Ayo._nan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Vargas
May 21, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for your kind words about Joseph! We're thrilled to hear about your positive experiences with him. We'll be sure to pass along your compliments to Joseph and the rest of the service team. Looking forward to serving you again soon!

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