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Norm Reeves Honda Superstore Cerritos - Service Center

Cerritos, CA

4.3
2,319 Reviews

2,319 Reviews of Norm Reeves Honda Superstore Cerritos - Service Center

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October 23, 2024

Quick service. Pleasant service people. Happy to use them again when I next need service. More

by lee.powell5191
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe
Report | Print
Oct 24, 2024 -

Norm Reeves Honda Superstore Cerritos responded

That's the kind of service that we aim to provide to our customers, Lee! We're glad that your visit was quick and pleasant. Thanks so much, and we look forward to you returning with your Honda!

October 23, 2024

I had a great service, very fast, friendly, and helpful people. Would recommend to anyone near by. More

by mariaadiaz1122
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roberto Arteaga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hossain Ahmed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mazen Abdeh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerry Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chandika De Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Devon Fields
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jojo Bayas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thearon Armstead
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reza Asnashari
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesus Galeana
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 23, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Sounds like a great service experience, Maria! We're glad that we could provide the service that your Honda needed. Please let us know what else we can do for you. Thank you!

October 23, 2024

Parts department and service department We’re good help They know what they’re doing More

by littlelion28655
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Report | Print
Oct 23, 2024 -

Norm Reeves Honda Superstore Cerritos responded

We're pleased that you were satisfied with the service your Honda received from the service and parts departments, littlelion28655! Thanks for stopping by, and we can't wait to help you again!

October 22, 2024

Great Service! Great People always! Time efficient and great hospitality. Always courteous and friendly. Awesome More

by johnnyquesada1963
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William in Service Department
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Oct 22, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Your 5-star review means a lot to us! We’re happy to assist you anytime. Let us know how we can help in the future.

October 22, 2024

Norm Reeves Honda Service Center is very systematic that even though there were plenty of cars in line for service, they always deliver according to the estimated time of completion. More

by rizdes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Cabrera
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Oct 22, 2024 -

Norm Reeves Honda Superstore Cerritos responded

We appreciate your feedback! It was a pleasure helping you, and we look forward to welcoming you back soon.

October 22, 2024

Quick finish time as well as great customer service. I recommend Joseph, he's an awesome service representative. More

by rdcharles2864
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Byrd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darrell Pork
5.0
This rating includes all reviews, with more weight given to recent reviews.
Devon Fields
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 22, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for the excellent feedback! We’re always ready to assist you with your future needs.

October 22, 2024

Was treated with a smile and fast service . Oscar who took care me was very polite and cool More

by danvaduyn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Report | Print
Oct 22, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for the excellent review! We value your business and can’t wait to assist you again.

October 22, 2024

Great and quick service. Really love bringing my cars because I know the level of care is high and I feel safe after leaving the service center More

by GALLEGOSSALES98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mazen Abdeh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Meysam Kaed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 22, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Your kind review made our day! We look forward to helping you again in the future.

October 22, 2024

Great service from Mike! He’s a great person to help out with servicing your car and very communicative More

by a.gomez1822
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
Report | Print
Oct 22, 2024 -

Norm Reeves Honda Superstore Cerritos responded

We’re so pleased to receive your 5-star rating! We hope to serve you again in the future.

October 22, 2024

Personnel need to be more friendly and the time for the service was too long More

by natoserrano955
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The service department
Report | Print
Oct 22, 2024 -

Norm Reeves Honda Superstore Cerritos responded

We understand that your time is valuable and apologize for the wait. Please contact us so that we can learn more about your recent visit. Thank you. Kevin Harris | Customer Relations Manager | 562-345-9100 | kevin.harris@normreeves.com

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