Norm Reeves Honda Superstore Cerritos - Service Center

Easy to make an appointment. Work was was promised to be done in 2.5 hours and was finished in 1.5 hours Enjoyed shuttle to and from mall and a very nice driver. And all employee Work was was promised to be done in 2.5 hours and was finished in 1.5 hours Enjoyed shuttle to and from mall and a very nice driver. And all employees I encountered were very nice and helpful. More

Mike Barr really did the difference when it comes to making my experience top notch! Why? Because of his candid and straightforward assessment of my visit. This was my 3rd visit in this dealership to s making my experience top notch! Why? Because of his candid and straightforward assessment of my visit. This was my 3rd visit in this dealership to service my vehicle. And, it was way better than the previous two. I felt very comfortable talking with Mike because of his up mood and professionalism. Very lucky to had him that day! That's why, I gave 5 stars. Thanks Mike! More

Was hoping to get a print out of the wheel alignment results but did not results but did not More

My car got an oil change but I'm not sure my tires were rotated or my liquids checked rotated or my liquids checked More

Julie Canalas was very helpful and provided excellent service. She provided updates to ensure that was my time was well spent. service. She provided updates to ensure that was my time was well spent. More

Service was fast. It's always amazing. That's why I always go to Service advisor. Robert Gonzalez cause he always gets me in and gets me right out and everyone's prett It's always amazing. That's why I always go to Service advisor. Robert Gonzalez cause he always gets me in and gets me right out and everyone's pretty nice all in that service area. More

I saw a bunch of workers just shooting the breeze, I understand they are there to receive incoming cars. But perhaps they can do something more productive. Also, my car was ready for over 1 hrs. My s understand they are there to receive incoming cars. But perhaps they can do something more productive. Also, my car was ready for over 1 hrs. My service advisor knew I was there waiting. Yet, did not receive my car was ready until after 1 hrs. Very disappointing. More

They are very helpful and professional I was able to get the best help from the service department the best help from the service department More

Greeted in a courteous and friendly manner, always helpful with taking care of any vehicle needs. helpful with taking care of any vehicle needs. More

The work appears to be good, but they got glue or some white stuff all over the tire and tire rim. Sloppy job that I need to clean up. Either that or they damaged my tire rim in 2-3 areas. Hopefully the r white stuff all over the tire and tire rim. Sloppy job that I need to clean up. Either that or they damaged my tire rim in 2-3 areas. Hopefully the rim didn't get scraped up and damaged. For the price, there should be more attention to detail. More